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Windows 7: BSOD "ntoskrnl.exe" Help!!!

11 Dec 2013   #1
Superdaxter

Windows 7 Ultimate x86 (32-bit)
 
 
BSOD "ntoskrnl.exe" Help!!!

When I finished making my custom computer,
I installed a fresh copy of Windows 7 as there was no OS at the time.
After about a day, my computer crashed. It happened again a couple of times everyday.
I tried to re-install Windows using the CD but it still persists.

There was no BSOD shown, but when I downloaded BlueScreenView, there were several .dump files.
All of the problems were caused by driver "ntoskrnl.exe".

Not sure what to do....


My System SpecsSystem Spec
.
11 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
12 Dec 2013   #3
Superdaxter

Windows 7 Ultimate x86 (32-bit)
 
 

Sorry that I didnt reply in the Correct Posting Instructions....

I am still getting the BSODs all the time about every 15 or 20 minutes......

I have attached the dump files using the SF_Diagnostic Tool zipped....
My System SpecsSystem Spec
.

12 Dec 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip you uploaded does not contain any crash dump.

Attachment 297160

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc clean-up utility before you update another zip.

EDIT:
Quote:
Event[4788]:
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 2013-12-11T20:38:58.748
Event ID: 20
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: Ronan_PC
Description:
A fatal hardware error has occurred.

Component: AMD Northbridge
Error Source: Machine Check Exception
Error Type: CRC Error
Processor ID: 0
Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
My System SpecsSystem Spec
12 Dec 2013   #5
Superdaxter

Windows 7 Ultimate x86 (32-bit)
 
 

Alright, booted up PC....

I attached the .dump files

As you can tell, not really a whiz at computers

Gonna test FurMark Now..
My System SpecsSystem Spec
12 Dec 2013   #6
Superdaxter

Windows 7 Ultimate x86 (32-bit)
 
 

Just did the FurMark Stress Test,
My computer was hanging during this test but that is probably expected as the Furmark will test the limits of your Graphics Card.
During the Furmark Test, my computer shut down unexpectedly again and caused by 'ntoskrnl.exe'...
I do not think this was caused because the FurMarks test was running
My System SpecsSystem Spec
12 Dec 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Uninstall Gigabyte on-off charger.

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Also, do some more hardware tests like:

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the CPU.
Hardware - Stress Test With Prime95

Test the HDD: Data Lifeguard Diagnostic for Windows

Let us know the results.
_______________________________________________________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 86a02404, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
My System SpecsSystem Spec
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 BSOD "ntoskrnl.exe" Help!!!




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