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Windows 7: BSOD Memory Management Error, didn't catch error code.

11 Dec 2013   #1
RaptorBuddha

Windows 7 Ultimate SP1 64 bit
 
 
BSOD Memory Management Error, didn't catch error code.

Hello again, BSOD Forum,

I've been free of frequent BSODs since earlier this year. Recently I must have installed some software or something else must have gone wrong, because the blue screens are back.

Here is what happened earlier this year, in case anyone needs any further context:

Several BSODs following power outage. Varying BCCodes and frequency.

There isn't any specific behavior or action that triggers the crashes. I was listening to Spotify and browsing the internet with Chrome on the most recent crash. Also, I seem to be having trouble installing a security update from Microsoft (Security Update for Windows 7 for x64-based Systems (KB2892074)). I've tried using the "Update Readiness" tool supplied by Microsoft, but it doesn't seem to be working. It only asks if I want to install some hotfix instead of the security update that keeps failing. Not sure if these two things are related, just thought I'd throw it out there in case anyone has had experience with this issue.

Attachment 297074

Aside from that, virus scans have been clear. MSE does nightly scans (I believe), and its definitions are constantly up to date.

Attached are the SF zip files. The last crash I got was a Memory Management error. I will run Memtest86 tonight and post the results tomorrow morning. If anyone sees anything of interest in the dumps please don't hesitate to let me know.

Attachment 297071

Thanks in advance,
Jeremy


My System SpecsSystem Spec
.
11 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Not happy to see you again with the issues, RaptorBuddha.

Display drivers are failing. Install and try the NVIDIA DRIVERS 314.22WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Atheros network driver is failing, too. Update it from ATHEROS drivers for Microsoft Windows (Atheros?????), matching your devices model number.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.

Edit: The msinfo32.nfo file is corrupt..... upload it again for any future need.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.

__________________________________________________________________________________________
Code:
BugCheck 1A, {41790, fffffa80019985d0, ffff, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35084 )

Followup: MachineOwner
-------------------------------------------------------------------------------
BugCheck 3B, {c0000005, fffff800030488f3, fffff88008515dc0, 0}

Probably caused by : memory_corruption ( nt!MmCleanProcessAddressSpace+f7 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
11 Dec 2013   #3
RaptorBuddha

Windows 7 Ultimate SP1 64 bit
 
 

Hello again, Arc!

Believe me, I'm as upset about being back as you are about seeing me back.

I stripped the Nvidia clutter off the system. Now only have the drivers installed you recommended.

Atheros driver has been updated from version 2.1.0.7 to 2.1.0.12. This one was a bit tricky. The Atheros driver database you linked didn't have a windows 7 version of the 8161/8165 Atheros. I found one through Dell at this link:

Driver Details | Dell US

Do you know if there's a way to suggest an integration of this file into that database?

Attached will be the msinfo32.nfo in case you need it.

Attachment 297113

I'll run memtest overnight tonight and post back with those results in the morning. Thanks again for the help, man!
My System SpecsSystem Spec
.

12 Dec 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Let us know how it is going.
My System SpecsSystem Spec
12 Dec 2013   #5
RaptorBuddha

Windows 7 Ultimate SP1 64 bit
 
 

Memtest ran all night through 14 passes with no errors. I'm on my phone at the moment, so I'll upload another round of SF tool information when I get back home.
My System SpecsSystem Spec
12 Dec 2013   #6
RaptorBuddha

Windows 7 Ultimate SP1 64 bit
 
 

Hey arc, final pass count on Memtest was 19. So I think the RAM is clear.

I'll use the system for the next few days and see if it keeps acting up, but I think the driver updates may have solved my issues.

Here is the SF zip file I made a few minutes ago, just in case something still looks weird to you.

Attachment 297254

Thanks again for all your help!
Jeremy

Edit: Still can't download that last update from Microsoft. It was Security Update KB2892074, error code on the windows updater is 80073712.
My System SpecsSystem Spec
13 Dec 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

No BSOD after the last check. It is good.

Now observe how it is working. Let us know for any further issue.
My System SpecsSystem Spec
14 Dec 2013   #8
RaptorBuddha

Windows 7 Ultimate SP1 64 bit
 
 

Just had a blue screen a few minutes ago. Also, I still can't install that latest update from Microsoft. Do you have any idea what could be interfering with that? It's only one update, not the entire update process. I have installed 2-3 updates, and it always fails on the same security update. Just thought I'd ask.

Here are the most recent dump files.

Attachment 297416

Thanks again for all the help.
My System SpecsSystem Spec
14 Dec 2013   #9
RaptorBuddha

Windows 7 Ultimate SP1 64 bit
 
 

Got another BSOD. This time it was a System Service Exception, the code at the bottom was 0x0000003B.

Here's another round of crash dump files.

Attachment 297445
My System SpecsSystem Spec
15 Dec 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If memtest 86+ results no error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
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 BSOD Memory Management Error, didn't catch error code.




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