BSOD playing Guild Wars 2/ Watching videos online

Ok, so last week my hard drive went out on me, and was completely unrecoverable. After looking into it more, I decided that I had to replace it with a new one. I ended up ordering and installing a "WD Blue 500 GB Mobile Hard Drive: 2.5 Inch, 5400 RPM, SATA II, 8 MB Cache - WD5000BPVT". Afterwards, I had a friend help me download windows 7 (64 bit) from Dreamspark (my college has some Microsoft products which we can download for free), and we installed it on the new hard drive. I also picked up Office 2010.

From there, I started trying to re-install the things I had lost on my old hard drive, mostly just games at this point. I will try my best to remember and describe everything that I have done so far, so please bear with me. I have Steam, so I began by reinstalling that as well as the few games that I have through it (I'm mostly a console gamer, and only play a few games on a Compaq laptop). I also reinstalled Guild Wars at this point. By now, I had not run into any errors or crashes, was just installing the things I wanted to put on the new hard drive. I had used the internet a few times for Facebook and emails, and even worked on a project using Excel, but had no issues.

However, when I started having more free time and began watching videos and playing Guild Wars 2 again, I started getting system crashes and BSODs. I think the first came from watching a tv show online, but it might have been Guild wars, I can't remember. Basically, the video or game will freeze, the sounds repeats (a harsh buzzing sound), and then I get the BSOD after the display "glitches out" on me. The first few times, I just restarted the computer as I was told without really looking at the information that the BSOD gave me. But when it continued to happen, I got with my friend and we tried figuring out what could be causing it.

I can't remember all of the specifics, but basically we decided that it was probably a display/ video/ graphics driver, so we tried downloading updates for the ATI drivers. We even tried completely uninstalling all of the ATI/ADM drivers and running a sweeper to clean up the scraps, and then downloading just the basic Microsoft drivers. This never seemed to work, since every time I got into Guild wars or a video online, a crash would eventually happen. At one point I was able to play Guild Wars for over 2 hours, but recently it has crashed within 5 minutes every time. In short, I've tried various levels/ updates of driver software without any success.

In terms of the actual errors I am getting from the BSODs, the majority say "driver irql not less or equal", or have the error code 0x000000D1, and the most recent one of these had the file "dxgmmsl.sys". I also had one recently that was "system service exception", "0x0000003B", and had the file "dxgcrnl.sys".

I have attached the dump files that I was told to make, so hopefully that can be of some use. If anyone willing to help ends up needing more information, I'll try to check this thread daily and try to provide what you need. Any help will be much appreciated, thanks!

So, I tried looking at more forums and posts on my issue to see if I could find a possible fix, since I haven't had any replies yet. I found one that suggested downloaded a hot fix for windows update, as well as re-uninstalling my graphics setup and then trying to reinstall it again. Long story short, I did all of that and had a new update in windows update which was for my specific driver. Downloaded it and since then have been able to watch youtube videos for about 2 hours. I will continue to watch videos as a test, hopefully nothing goes wrong. Later on, I'll try playing games (some of the quickest crashes happened on those) and see if I've fixed the problem.

Thanks for the reply! Since that post yesterday, I haven't had a chance to play guild wars for more than 50 minutes total, and as I said earlier I have had no problems with streaming videos. So hopefully I won't run into any problems, when I get a chance to play later today.

To answer some of your questions:

• the problematic machine is the laptop
• I figured that my laptop was pushing the limits of streaming videos/ gaming. The thing that confused me was the fact that all of my games at least worked without crashing before I got the new hard drive.
• I have had the notebook since 2010, and it occasionally gets hot or warm. The actually failed a few months ago and I replaced it, but have since been using secondary cooling outside of the laptop to be safe. I have been planning to get a desktop after I graduate college in the spring, and am just trying to keep my laptop working until then.
• The new operating system and Microsoft office seem to have validated ok from dreamspark, as far as I can tell.
• I received Guild Wars 2 from the company itself, and re-downloaded all of my steam games recently. Something that makes me hopeful is that yesterday when I logged into Guild Wars 2, a screen came up saying "repairing data archives", and the game completely re-downloaded without me having to try and do so manually. I've taken this as a sign that the things I fixed yesterday helped, since guild wars had never done this before (and the fact that it didn't crash in 5-10 minutes as before)

Thanks again!

Well, it seems that the problem hasn't been fixed...

I have attached the new crash information. I have also updated my system information as requested. this time, the error message was SYSTEM_SERVICE_EXCEPTION, and the stop code was 0x0000003B. I looked it up, and found an article with a hotfix here: Stop error code 0x0000003B (SYSTEM_SERVICE_EXCEPTION) on a computer that is running Windows 7 or Windows Server 2008 R2 when you use some IEEE 1394 devices , but I'm not planning on using it unless someone responds to this and says I should. If possible, take a look at all of the crashes, since I suspect that they're not all the same.

I've also noticed that there was no .dmp file for for today (12-15-2013), so I might not have had the system set to make a dump file (although it made the original ones?). I'll check and make sure it's all set for the future.

In an unrelated note, would it be a bad or a good idea to try and completely start from scratch and reinstall windows on the new hard drive? Since I had no issues with the old one before it broke, I must have done something wrong when reinstalling programs. Is it feasible/ safe to just "wipe" the hard drive (wouldn't even know how to do that) and try again?

To answer your first question, yes, I meant to say cooling fan.

I'll look into that hot fix you mentioned, and I've already unchecked the accelerated graphics in my browser. I should have more time this weekend to try and fix this (in the middle of finals week right now), and if all else fails, I should be able to find the recovery disks (at home) that were made when I bought the computer.
Thanks again.

Well, my computer hasn't crashed since the last time I'm posted the dump files (5-ish days?), so I will mark this thread as solved. Fingers crossed that it stays that way. Thanks again for all of the help!