| Windows 7: Right Click = Explorer Not Responding |
24 Oct 2009
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| | Windows 7 Ultimate x64 | Windows XP Pro x86 | Windows Vista Ultimate x86 385 posts Massachusetts |
Explorer Not Responding Every time I right click something on my desktop, explorer stops responding and then restarts.
For the first time, it gave me some more information about why it happened, see attachment.
I am running Windows 7 x64 Ultimate
Ran sfc /scannow and no errors.
Edit: It happens sometimes without me right clicking. For example, I tried to search for something in the search bar in the start menu but explorer stops responding.
Last edited by Nikolay; 25 Oct 2009 at 01:53 PM..
| My System Specs |
| System Manufacturer/Model Number Started out as an AST180 OS Windows 7 Ultimate x64 | Windows XP Pro x86 | Windows Vista Ultimate x86 CPU AMD Athlon 64 X2 Dual Core 5200 2.7 GHz Motherboard Acer EM61SM/EM61PM Memory 3G RAM Graphics Card ATI HD Radeon 4670 Screen Resolution 1280x1024 Keyboard Microsoft Media Pro 3000 Mouse Logitech MX310 PSU Corsair 450VX 450W Hard Drives Western Digital Caviar Black WD1001FALS 1TB 7200 RPM 32MB Cache, 160 GB Seagate |
24 Oct 2009
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| | Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64 5,970 posts North Carolina, United States of America |

Quote: Originally Posted by Nikolay Every time I right click something on my desktop, explorer stops responding and then restarts.
For the first time, it gave me some more information about why it happened, see attachment.
I am running Windows 7 x64 Ultimate Did you try to restart the machine to see if it happens again? | My System Specs | | System Manufacturer/Model Number Compal JFT02 (Custom Build Laptop) OS Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64 CPU Intel Core 2 Duo T9300 2.5 GHz Motherboard JFT02 Memory 4GB Kingston DDR2-800 Graphics Card NVIDIA Geforce 8600M GT (512MB Model) Sound Card Realtek HD Audio Monitor(s) Displays WUXGA Standard Laptop Display Screen Resolution 1680*1050 Keyboard Standard Laptop 105 Key-Keyboard Mouse Synaptics Touchpad PSU Standard Laptop Power Supply Case Standard Laptop Case Cooling Standard Laptop Cooling Hard Drives Toshiba 320GB 5400RPM Laptop HD Internet Speed Verizion Online DSL 3360/864 kbs (dl/up) |
24 Oct 2009
|
| | XP, Seven, 2008R2 1,557 posts |
did you install some application that modifies the context menu?
You can use a tool called Process Explorer to see if any funky .dlls are loaded. | My System Specs | | System Manufacturer/Model Number Too many to list. OS XP, Seven, 2008R2 CPU AMD, Intel, VIA Motherboard Various Memory Corsair, Kingston, etc. Graphics Card ATI, NVIDIA Monitor(s) Displays Samsung Keyboard qwerty Hard Drives Maxtor, Western Digital Internet Speed 22 Mb/s @ home, 1 Gb/s @ server Other Info All of my systems still run fastest on XP 32-bit for the most part. Win7 is fun to play with, but I still prefer XP for raw speed, security, and functionality. |
24 Oct 2009
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| | Windows 7 Ultimate x64 | Windows XP Pro x86 | Windows Vista Ultimate x86 385 posts Massachusetts |
Yes I have rebooted, this problem has been going on for a few days and doesn't happen every right click.
See attachment for context menu. I have ShellExView, don't really know how to use it though. Disabled some context menu options but didn't fix the problem.
No clue how to use process explorer. :S
Also, I tried "sfc /scannow" and no errors. | My System Specs | | System Manufacturer/Model Number Started out as an AST180 OS Windows 7 Ultimate x64 | Windows XP Pro x86 | Windows Vista Ultimate x86 CPU AMD Athlon 64 X2 Dual Core 5200 2.7 GHz Motherboard Acer EM61SM/EM61PM Memory 3G RAM Graphics Card ATI HD Radeon 4670 Screen Resolution 1280x1024 Keyboard Microsoft Media Pro 3000 Mouse Logitech MX310 PSU Corsair 450VX 450W Hard Drives Western Digital Caviar Black WD1001FALS 1TB 7200 RPM 32MB Cache, 160 GB Seagate |
24 Oct 2009
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ShellExView can cause this type of problem. Try reinstating any context
items which relate to Explorer and reboot. | My System Specs | | System Manufacturer/Model Number Dell DXP061 OS windows 7 RTM CPU Intel core 2 6400 @2.13GHz Motherboard Dell ?? Memory 2 Gig. Graphics Card NVIDIA GeForce 7300 GT Sound Card High Definition Audio Device - Microsoft Monitor(s) Displays Dell LCD Screen Resolution 1280 x 1024 75 hertz Keyboard Logitech Cordless Mouse Logitech Cordless Hard Drives WDC WD2500JS-75NCB3 ATA Device
WDC WD5000AAKS-65YGA0 ATA Device Internet Speed 760k |
24 Oct 2009
|
| | Windows 7 Ultimate x64 | Windows XP Pro x86 | Windows Vista Ultimate x86 385 posts Massachusetts |
This problem started happening before I had ShellExView. I installed ShellExView because I read that this could be a context menu issue and tried it out. | My System Specs | | System Manufacturer/Model Number Started out as an AST180 OS Windows 7 Ultimate x64 | Windows XP Pro x86 | Windows Vista Ultimate x86 CPU AMD Athlon 64 X2 Dual Core 5200 2.7 GHz Motherboard Acer EM61SM/EM61PM Memory 3G RAM Graphics Card ATI HD Radeon 4670 Screen Resolution 1280x1024 Keyboard Microsoft Media Pro 3000 Mouse Logitech MX310 PSU Corsair 450VX 450W Hard Drives Western Digital Caviar Black WD1001FALS 1TB 7200 RPM 32MB Cache, 160 GB Seagate |
24 Oct 2009
|
| | XP, Seven, 2008R2 1,557 posts |
You might be able to provide us some more detailed info if you re-enable Error Reporting. The error message you are currently seeing is the most basic one and all it tells us is memory addresses. | My System Specs | | System Manufacturer/Model Number Too many to list. OS XP, Seven, 2008R2 CPU AMD, Intel, VIA Motherboard Various Memory Corsair, Kingston, etc. Graphics Card ATI, NVIDIA Monitor(s) Displays Samsung Keyboard qwerty Hard Drives Maxtor, Western Digital Internet Speed 22 Mb/s @ home, 1 Gb/s @ server Other Info All of my systems still run fastest on XP 32-bit for the most part. Win7 is fun to play with, but I still prefer XP for raw speed, security, and functionality. |
24 Oct 2009
|
| | Windows 7 Ultimate x64 | Windows XP Pro x86 | Windows Vista Ultimate x86 385 posts Massachusetts |

Quote: Originally Posted by sup3rsprt You might be able to provide us some more detailed info if you re-enable Error Reporting. The error message you are currently seeing is the most basic one and all it tells us is memory addresses. How do I enable error reporting? | My System Specs | | System Manufacturer/Model Number Started out as an AST180 OS Windows 7 Ultimate x64 | Windows XP Pro x86 | Windows Vista Ultimate x86 CPU AMD Athlon 64 X2 Dual Core 5200 2.7 GHz Motherboard Acer EM61SM/EM61PM Memory 3G RAM Graphics Card ATI HD Radeon 4670 Screen Resolution 1280x1024 Keyboard Microsoft Media Pro 3000 Mouse Logitech MX310 PSU Corsair 450VX 450W Hard Drives Western Digital Caviar Black WD1001FALS 1TB 7200 RPM 32MB Cache, 160 GB Seagate |
24 Oct 2009
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Quote: Originally Posted by Nikolay 
Quote: Originally Posted by sup3rsprt You might be able to provide us some more detailed info if you re-enable Error Reporting. The error message you are currently seeing is the most basic one and all it tells us is memory addresses. How do I enable error reporting? This is possibly the simplest and most reliable way to extract the info necessary to understand the crash without too much guesswork: Explorer crashing when deleting files | My System Specs | | System Manufacturer/Model Number Multiple machines in various stages of decomposition. OS Win7x64 |
25 Oct 2009
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| | Windows 7 Ultimate x64 | Windows XP Pro x86 | Windows Vista Ultimate x86 385 posts Massachusetts |
Can't install debug tools, it says my processor is incompatible. | My System Specs | | System Manufacturer/Model Number Started out as an AST180 OS Windows 7 Ultimate x64 | Windows XP Pro x86 | Windows Vista Ultimate x86 CPU AMD Athlon 64 X2 Dual Core 5200 2.7 GHz Motherboard Acer EM61SM/EM61PM Memory 3G RAM Graphics Card ATI HD Radeon 4670 Screen Resolution 1280x1024 Keyboard Microsoft Media Pro 3000 Mouse Logitech MX310 PSU Corsair 450VX 450W Hard Drives Western Digital Caviar Black WD1001FALS 1TB 7200 RPM 32MB Cache, 160 GB Seagate Right Click = Explorer Not Responding problems? All times are GMT -5. The time now is 07:18 PM. | |