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Windows 7: BSOD - ntoskrnl.exe "driver power state failure" at shutdown

12 Dec 2013   #1
thedriver

Win7 Ultimate x64, Win 8Dev
 
 
BSOD - ntoskrnl.exe "driver power state failure" at shutdown

I'm getting a BSOD pretty much every time I shutdown the PC. Has only just started happening in the last couple of weeks.

DRIVER_POWER_STATE_FAILURE
caused by driver: ntoskrnl.exe

I've attached the SFDiagnostic here - thanks.


My System SpecsSystem Spec
.
12 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi thedriver.

The BSODs are caused by REALTEK 2832U USB Driver (c:\windows\system32\drivers\rtl2832uusb.sys)
Quote:
Windows Error Reporting: Fault bucket X64_0x9F_3_POWER_DOWN_IMAGE_RTL2832UUSB.sys, type 0
Event Name: BlueScreen
Response: Not available
..........;Analysis symbol: X64_0x9F_3_POWER_DOWN_IMAGE_RTL2832UUSB.sys
............
Code:
BugCheck 9F, {3, fffffa8008604060, fffff80001f4a518, fffffa800ae4e710}

*** WARNING: Unable to verify timestamp for RTL2832UUSB.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL2832UUSB.sys
Probably caused by : RTL2832UUSB.sys

Followup: MachineOwner
---------
And the driver is old enough.
Code:
fffff880`07778000 fffff880`07785000   RTL2832UUSB T (no symbols)           
    Loaded symbol image file: RTL2832UUSB.sys
    Image path: RTL2832UUSB.sys
    Image name: RTL2832UUSB.sys
    Timestamp:        Wed May 04 14:05:12 2011 (4DC10FC0)
    CheckSum:         0000ACF2
    ImageSize:        0000D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Some information about what this driver does: Realtek
Unfortunately I am unable to search an appropriate update for you. I hope you know the sources to get it, as you are using it.

If you can, update the driver. Otherwise, dont use it.
My System SpecsSystem Spec
12 Dec 2013   #3
thedriver

Win7 Ultimate x64, Win 8Dev
 
 

Thanks Arc, much appreciated.
This driver is from my DVB quad tuner card. I reinstalled the driver but am still getting the same issue. Is it possible the tuner itself is actually faulty or is it definitely the driver?
My System SpecsSystem Spec
.

13 Dec 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is the driver. It fails to change the power state as the computer is doing; and so the BSOD is occurring.

The device becomes faulty in turn, as it is being driven by an appropriate driver.
My System SpecsSystem Spec
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 BSOD - ntoskrnl.exe "driver power state failure" at shutdown




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