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Windows 7: Frequent random BSOD, Chrome crashes even after clean format+install

14 Dec 2013   #1
odattner

Windows 7 Ultimate x64
 
 
Frequent random BSOD, Chrome crashes even after clean format+install

Hi,

Win7 Ultimate, SP1
Core i5 + 4GB RAM (one stick).
Windows on SSD, other files on second HDD.
Memtest ran for a while with no errors. Same for windows memory check and hard disk check.
This is a fairly new computer BTW.

Getting frequent BSOD + crashes (chrome tabs, windows explorer, internet explorer).
Formatted the HD (SDD) reinstalled everything. Same type of problems.
Last few BSOD:
1. PFN_LIST_CORRUPT
Technical Information:
*** STOP: 0x0000004e (0x0000000000000099, 0x000000000006f7d7, 0x0000000000000002,
0x0000000000002656)
*** ntoskrnl.exe - Address 0xfffff80002cc2bc0 base at 0xfffff80002c4d000 DateStamp
0x521ea035

2. MEMORY_MANAGEMENT
Technical Information:
*** STOP: 0x0000001a (0x0000000000005002, 0xfffff780c0000000, 0x0000000000003281,
0x00007fc2fffffffe)
*** ntoskrnl.exe - Address 0xfffff80002c85bc0 base at 0xfffff80002c10000 DateStamp
0x521ea035

3. SYSTEM_SERVICE_EXCEPTION
Technical Information:
*** STOP: 0x0000003b (0x00000000c0000005, 0xfffff80002d6d6c1, 0xfffff8800a41d020,
0x0000000000000000)
*** ntoskrnl.exe - Address 0xfffff80002a76bc0 base at 0xfffff80002a01000 DateStamp
0x521ea035

Attached is msinfo file.
The latest memory dump is > 100MB (zipped). I'll wait for another one and upload a minidump.

I'd appreciate any help.

Ori


My System SpecsSystem Spec
.
14 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
14 Dec 2013   #3
odattner

Windows 7 Ultimate x64
 
 
Here's the data in the zip file

Attached is the zip file with the data from the grab all command

More info: I tried switching to a different Hard Drive and installing windows there - same problems.
My System SpecsSystem Spec
.

14 Dec 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If you are using any creative audio card, remove it at first, at least as a test. Then observe if the BSODs are occurring again or not.

If BSODs continue to occur, test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.
_____________________________________________________________________________________________
Code:
BugCheck 1A, {41201, fffff6800016e890, fb602000566b2867, fffffa8009075090}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13702 )

Followup: MachineOwner
------------------------------------------------------------------------------------------
BugCheck A, {0, 2, 0, fffff80002cd6325}

*** WARNING: Unable to verify timestamp for MBfilt64.sys
*** ERROR: Module load completed but symbols could not be loaded for MBfilt64.sys
Probably caused by : MBfilt64.sys ( MBfilt64+1817 )

Followup: MachineOwner
-------------------------------------------------------------------------------------------
BugCheck 4E, {99, 97398, 0, aca18}

Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )

Followup: MachineOwner
-------------------------------------------------------------------------------------------
My System SpecsSystem Spec
14 Dec 2013   #5
odattner

Windows 7 Ultimate x64
 
 

No audio card installed (on board audio).
No memory problems. Zero errors.
My System SpecsSystem Spec
14 Dec 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

MBfilt64 is used by relatek HD sound driver and creative too. If yours is onboard, then update your onboard sound driver from Realtek.
My System SpecsSystem Spec
14 Dec 2013   #7
odattner

Windows 7 Ultimate x64
 
 

Hi,

Thanks.
I couldn't find any drivers on their web site.
Tried updating through windows device manager and it told me it was up to date.
I disabled it for now. See what happens.
Any other ideas?

Ori
My System SpecsSystem Spec
14 Dec 2013   #8
odattner

Windows 7 Ultimate x64
 
 
Still happening

here's another file from some more recent crashes
My System SpecsSystem Spec
15 Dec 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I hope you ram Memtest 86+ for at least 8 passes to decide it is free of errors.

Now enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
16 Dec 2013   #10
odattner

Windows 7 Ultimate x64
 
 

Hi,

Thanks... here are a another file with more memory dumps. Driver verifier was enabled as per the instructions.
The last couple of days there have been fewer bugs and crashes but it hasn't been problem free.
The major change from the weekend when it was really really bad to today where it is just a little bad is that I switched the HDD cables between the two HDD (the one for the system and the one for my files). I also moved the memory from slot a to slot b. At the beginning the computer worked with no crashes but then it "started" again so I don't know if this is part of the reason or not.

Anyway, zip file attached.

Ori
My System SpecsSystem Spec
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