Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Computer Locks up after 45m-90m forcing me to hardboot


15 Dec 2013   #1

Windows 7 Home Premium 64bit
 
 
Computer Locks up after 45m-90m forcing me to hardboot

I've been having this issue for months now. I haven't done anything about it because I haven't had any reason to use my laptop for more than 30 minutes here and there. I just got a night job though and am using my laptop a lot more.

No matter what I'm doing, watching movies, playing games, browsing the net, after anywhere from 45 to 90 minutes my computer will just kind of freeze up. I can still move my mouse pointer around but if I try clicking on anything I just get the waiting icon. I am sometimes able to switch between programs, but am unable to do anything in any of these programs.

When this happens I am forced to do a hardboot as I cannot shutdown normally. Windows 7 will load up and ask me to boot in safe mode. I've tried doing this to see if it works in safe mode but I get the same thing there. Normally I will just boot windows normally when asked and then repeat the process when it freezes.

I am including the diag zip files as instructed, hopefully someone here can help! Much appreciated!



Attached Files
File Type: rar drmik3y.rar (880.4 KB, 1 views)
My System SpecsSystem Spec
.

15 Dec 2013   #2

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

My System SpecsSystem Spec
15 Dec 2013   #3

Windows 7 Home Premium 64bit
 
 

I ran the system file checker and it looks like some files were some corrupted files or something. I saved the CBS.log to a readable file which i've included. At the end it says that everything was fixed but when I had finished running in the command prompt it told me that not all files were able to be repaired. Should I just do a clean install of windows?


Attached Files
File Type: txt sfcdetails.txt (40.3 KB, 0 views)
My System SpecsSystem Spec
.


15 Dec 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Try a Repair Install first:
Repair Install
My System SpecsSystem Spec
15 Dec 2013   #5

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

As Golden says mate if it doesn't work and you have data backed up then this
Clean Reinstall - Factory OEM Windows 7

Make sure you have the activation code and the right version nothing marked old or with a capital "N"
My System SpecsSystem Spec
19 Dec 2013   #6

Windows 7 Home Premium 64bit
 
 

I tried to do the repair install but it wouldn't complete. I then burned an install disc and did a clean install. Seems to still be having the same problem. After about an hour everything stops responding. I checked the event viewer and I"m still getting the same Critical error, Event ID 41, Kernel-Power. Any help is appreciated, thanks for your patience!
My System SpecsSystem Spec
19 Dec 2013   #7

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Hmm about time to do these DRM

MEMTEST

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.htmlthis one you will need to make a bootable disk set the BIOSto optical (or USB if preferred) boot the machine and let it run for at LEAST 8passes unless the errors come up straight away. Takes fair time to complete andsome leave it running overnight.

Mate I know the PSU is new doesn'tmean it is good - sorry could have a dud there. Try this
PSU- Jump Start

for a reference
PowerSupply 101: A Reference Of Specifications - Power Supplies asyou will see there is a +/- 5% variance that can make all the difference so11.4v is way too low and 12.6v way too high.

Plus remember correct bolts do not mean correct current (amps - in turn watts)


and
Suppose you have tried reseating everything too??

SLOTCLEANING

Now as for the slots to clean them use astrip of old credit card about 1/2 inch wide nip the corners off one end - preferably round them offhold apiece of thin lint free cloth over the end dab on some form of alcohol - isopropyl alcohol (what we swab the skin with before an injection) is good and GENTLY swipe along the slots.

This can also be done for the GPU slot/s.
Plus if these do not come up with anything it might be time to test the hard drive too.
Depending on the brand that can be done with their test software and I think Seatools will do most anyway SeaTools for Windows | Seagate

To do a physical test on the disk itself you can use the surface test with Partition Wizard
Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition.


Attached Thumbnails
Computer Locks up after 45m-90m forcing me to hardboot-surface.png  
Attached Images
 
My System SpecsSystem Spec
26 Dec 2013   #8

Windows 7 Home Premium 64bit
 
 

Memtest came back clean.

It's a laptop so it's just a battery and that seems to be working fine as far as I can tell. Charges up and everything and battery lasts about as long as it always has.

Seatools came back with everyting working fine

Partition Wizard said everything was fine.

Cleaned the slots but still having the same issue.

Since reinstalling Windows, I am getting an actual BSOD now. It's still freezing up around 45m-60m of use now. Sometimes when watching a movie it'll go up to 90m but that's usually max.

Would prefer not taking it in to someone to be repaired, but if all else fails I can always do that. As always, anymore help you can give is appreciated. Thanks guys!
My System SpecsSystem Spec
26 Dec 2013   #9

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Well maybe it might be worth running Speccy to see what the temps are doing Speccy - Download and just how old is this machine DRM?

It might be worth running these again - I know tedious but am running out of ideas here if the memtest and other stuff didn't work ignore the previous red warning I put on my first post.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html


Plus I think maybe the power adaptor may be failing does it get very hot - should be ok to handle although perhaps rather warm. If it is failing then does the screen dim before the BSOD as it is then running on battery and could be the battery is not up to the job.
My System SpecsSystem Spec
26 Dec 2013   #10
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Try and vacuum or blow the dust build up on the vents on the laptop. If they are blocked a bit it can cause components overheating. Use it on a hard surface to get the max ventilation as well.
My System SpecsSystem Spec
Reply

 Computer Locks up after 45m-90m forcing me to hardboot




Thread Tools



Similar help and support threads for2: Computer Locks up after 45m-90m forcing me to hardboot
Thread Forum
Computer is freezing without BSOD's, forcing me to manually restart it BSOD Help and Support
Solved computer locks when not used General Discussion
Solved Slow boot time after forcing computer to shut down during back up Performance & Maintenance
Computer locks up BSOD Help and Support
Computer Locks Up BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 07:17 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33