BSOD during shut off


  1. Posts : 5
    Windows 7 ultimate 64bit
       #1

    BSOD during shut off


    Suddenly , when i shut off my pc, i get BSOD , and the computer restart. i recieve the following messages

    C:\Windows\Minidump\121413-27237-01.dmp
    C:\Users\Χάρης\AppData\Local\Temp\WER-64069-0.sysdata.xml

    Additional information about the cause:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA8007327060
    BCP3: FFFFF80000B9C518
    BCP4: FFFFFA80097CC370
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2
      My Computer


  3. Posts : 5
    Windows 7 ultimate 64bit
    Thread Starter
       #3

    Here is the rar file of ths SF Diagnostic Tool.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Do you have anything connected to your USB ports?
      My Computer


  5. Posts : 5
    Windows 7 ultimate 64bit
    Thread Starter
       #5

    Yes, a sidewinder stick for Flight Simulator, a printer HP C82, and an external hard drive WD 500GB
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Can you safely disable and remove them and see if you continue receiving BSOD
      My Computer


  7. Posts : 5
    Windows 7 ultimate 64bit
    Thread Starter
       #7

    The BSOD appearing sometimes, not always, 1-2 times a year, but i cannot find what causes every time . I will disable them but i think it will appear again sometime in the future suddenly.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    If they do, you may grab all and upload the new logs.
      My Computer


  9. Posts : 5
    Windows 7 ultimate 64bit
    Thread Starter
       #9

    thank you
      My Computer


 

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