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Windows 7: Frequent BSOD even with fresh install and hardware check...

31 Dec 2013   #11
pj29

Win 7 x64 Ultimate
 
 

Sorry I can't do all that stuff at once, as even in safe mode I have BSOD's ...

So I've done the memtest test, and it detected no errors
Attachment 299559

I runned driver verifier and I did had BSOD's , but even before and after it was lunched ... so here are the dmp files.

I'll try to install the usb 3.0 driver, do the PSU test and check the temperatures very soon...

Thanks for your replies.

Edit : The PSU test recommends 372 W.

My PSU is an Antec HCG 520W, it has a bit more then 1 year old.

And here are the temp's IDLE

Attachment 299562


My System SpecsSystem Spec
.
31 Dec 2013   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Safe mode does not use most of the drivers. So it is most likely chance to be a hardware issue.

Are the crash dumps from safe mode BSODs?
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88004397acf, fffff88008598ae0, 0}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_LINEAR_POOL::Free+f )

Followup: MachineOwner
---------
If so, it is a motherboard corruption.

But if not, remove the GPU. Try either onboard graphics or another GPU. Let us know how it goes.
My System SpecsSystem Spec
31 Dec 2013   #13
pj29

Win 7 x64 Ultimate
 
 

Yes I think so. So what I did was to plug off the GPU from the PSU, I uninstalled the GPU driver, connected the screen to the integrated GPU which is a HD4250 and installed the driver downloaded from the AMD website...
I will also delete the previous dmp files so that you can analyse them with the current configuration...
Thanks.
My System SpecsSystem Spec
.

01 Jan 2014   #14
pj29

Win 7 x64 Ultimate
 
 

Hi, Happy new year!

So I booted using this setup, i.e the integrated graphics, and I had BSOD's, the two most recent ones, occuring at 4.23 pm and 5.50 pm happened when the safe mode was booting and the last one when I was using chrome using win 7 with the same mode and the network enabled...

Thanks.
My System SpecsSystem Spec
01 Jan 2014   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

All three are different bugcheck codes.
  • BugCheck 1E: KMODE_EXCEPTION_NOT_HANDLED
  • BugCheck 1000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
  • BugCheck 50: PAGE_FAULT_IN_NONPAGED_AREA
It is a good sign of a hardware issue; specially when one of them are clearly pointing to hardware.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880018c41c3, fffff880027878b8, fffff88002787110}

Probably caused by : hardware ( rdyboost!B_TREE<_SMD_STORE_KEY,ST_STORE<SMD_TRAITS>::_ST_PAGE_ENTRY,4096,NP_CONTEXT>::BTreeIteratorCleanup+73 )

Followup: MachineOwner
---------
Here it what is done so far:
  • Memtest: Passed.
  • Temps: Within control.
  • Graphics card: Removed.
Now Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Also, apply a known good PSU, as we cannot check PSUs using software, and testing the PSU in hand is fatal, deadly.

If those two also goes OK, then we have to conclude that it is the motherboard that is failing.
My System SpecsSystem Spec
01 Jan 2014   #16
pj29

Win 7 x64 Ultimate
 
 

Do you want me to plug back in the GPU or test the integrated GPU ?

And as for the PSU I do not have a spare one, a good one to replace the one I bought a bit more then a year ago, I picked this one as it was 80+ bronze and it had good reviews... If the BSOD's point out to the hardware, I would just buy a new motherboard, if the GPU fails...
My System SpecsSystem Spec
01 Jan 2014   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Sorry. I misposted. I wanted to say you to test the CPU. Really sorry.

For some reason I am not in a very sound mental state. Please understand.

Stress test the CPU.
Hardware - Stress Test With Prime95
My System SpecsSystem Spec
01 Jan 2014   #18
pj29

Win 7 x64 Ultimate
 
 

ok so here are the results of the prime95 test, all is working fine and in burn mode, the cpu does not go beyond 72c.

Attachment 299892
My System SpecsSystem Spec
02 Jan 2014   #19
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Now try to manage a good PSU and swap with your system.
My System SpecsSystem Spec
02 Jan 2014   #20
pj29

Win 7 x64 Ultimate
 
 

But I have not a spare one, can we then reasonably assume that the motherboard is the cause ?
What about the GPU that I have disconected, shoud I use furmark to see it's condition?
Thanks.
My System SpecsSystem Spec
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