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Windows 7: BSOD - Randomly getting it

16 Dec 2013   #1
djmarkybr

Windows 7 Ultimate x64
 
 
BSOD - Randomly getting it

Hello guys,
I have problem with BSOD, sometimes it happens some minutes after i turn on my computer, and sometimes some hours after. I`m noticing some bugs happen sometimes, especially with videos on youtube and sometimes when i`m playing games, i think the problem might be the video board, but maybe not (HOPE SO)
I think about reinstall my windows 7, but first i would like to see if i get the reason of the BSOD

Thanks already


My System SpecsSystem Spec
.
16 Dec 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

It seems that Avast! is the cause of your Blue screens.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80003369217, fffff88009865100, 0}

*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Probably caused by : aswSnx.SYS ( aswSnx+2c31a )

Followup: MachineOwner
---------
Please remove Avast Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Run Disk Check on your Hard Drive(s): Disk Check

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software:Run a Hard Drive test:
My System SpecsSystem Spec
17 Dec 2013   #3
djmarkybr

Windows 7 Ultimate x64
 
 

Thanks for the information koolkat77, i'm doing all the steps you told me to do, i will post the screenshots of the Crystal Disk Info Software after i made it. Just to know, it's 100% sure that avast it's the problem or even uninstalling it, the blue screen can continue to happen?
My System SpecsSystem Spec
.

17 Dec 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by djmarkybr View Post
Thanks for the information koolkat77, i'm doing all the steps you told me to do, i will post the screenshots of the Crystal Disk Info Software after i made it. Just to know, it's 100% sure that avast it's the problem or even uninstalling it, the blue screen can continue to happen?
If they continue, post here to diagnose further.
My System SpecsSystem Spec
17 Dec 2013   #5
djmarkybr

Windows 7 Ultimate x64
 
 

Koolkat77, i did almost all the tests and all the results until the moment are positive.

Here is the image of the HD:

Attachment 297782

If all the tests are ok i just need to wait to check if the BSOD returns right?
My System SpecsSystem Spec
17 Dec 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by djmarkybr View Post
Koolkat77, i did almost all the tests and all the results until the moment are positive.

Here is the image of the HD:

Attachment 297782

If all the tests are ok i just need to wait to check if the BSOD returns right?
Thank you.

Yes, watch out for further BSOD's.
My System SpecsSystem Spec
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