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Windows 7: BSOD randomly - playing games or not - error 0x124

17 Dec 2013   #1
asadmari

Windows 7 Ultimate x64
 
 
BSOD randomly - playing games or not - error 0x124

Hi community,
I have been getting BSODs randomly, I built this computer this June, I am not sure when the BSOD started as I was busy with university and initially I thought since its haswell it might take some time for stable drivers, may be that's why I avoided it.
Now I have time to diagnose this problem, the BSODs are random, sometimes playing game (BF3) and sometimes even when on skype. I checked the whocrashed program and it said it is caused by hal.dll (error code : 0x124).
Here's what I've done but to no avail:
- Initially I had TR2 Thermaltake (500W) PSU, then a month ago I changed to Seasonic G-Seires 650W but still suffered from BSOD.
- Prime95 fo 12 hours and no problems, all passed.
- Memtest, I think 12 passes (both modules were in at same time)
- All the drivers updated for both video card and motherboard.
- I am not overclocking anything and in bios performance is set to normal (factory).
- I thought it might be caused by drivers, so I enabled driver verifier and fixed all the drivers causing any BSODs.
- Initially when playing Bf3 my CPU temperature would go high, so I also changed my cooler to NH-U14S.
- Upon researching, I thought memory was under voltage, so in BIOS I enabled XMP for ram and after a day of enabling it, I still received the same BSOD.

My thoughts: I am thinking my motherboard is bad, since it is A series only from ASUS which is base for Z87 models.

My temperatures are good as well:
GPU 63 C (while playing bf3)
CPU as a package is 57 C
HDD 35 C
Motherboard is 33 C.
All my parts are under warranty, the only problem is I am not sure which part is bad so I could RMA it.
My dmp files attached are just of recent because after enabling XMP I cleared the Event log.

Thank you in advance for helping.


My System SpecsSystem Spec
.
17 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Almost nothing is left after what you have already done. Still, go through Stop 0x124 - what it means and what to try and do the other steps, if you want to identify the failing piece of hardware.
My System SpecsSystem Spec
17 Dec 2013   #3
asadmari

Windows 7 Ultimate x64
 
 

Do the dump files tell you anything ?
I cleaned the pc as well,
What's left is :
Install Fresh Windows
then
remove hardware one by one, I can start with removing video card, if nothing then ram if both are good then its either motherboard or cpu. Do you think SSD could cause it ? (knowing it has new firmware)
My System SpecsSystem Spec
.

17 Dec 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The dump file says, stop 0x124 which means it is a hardware related issue. Moreover, the first parameter is 0x0. that means the CPU reported a hardware issue, but the hardware which is failing is unidentified.

Unfortunately the crash dumps in case of stop 0x124 does not provide more information usually.
My System SpecsSystem Spec
17 Dec 2013   #5
asadmari

Windows 7 Ultimate x64
 
 

I will try to remove the video card first and go from there

Edit: First I will use Furmark to stress my video card
My System SpecsSystem Spec
17 Dec 2013   #6
asadmari

Windows 7 Ultimate x64
 
 

Used Furmark and stressed for 20 mins ... all normal
Removed one ram module and will test for few days or hours until next BSOD
My System SpecsSystem Spec
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 BSOD randomly - playing games or not - error 0x124




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