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Windows 7: BSOD while booting up, bug check code 0x00000050

17 Dec 2013   #1

Windows 7 Home Premium 64it
 
 
BSOD while booting up, bug check code 0x00000050

Hi Sevenforums its been awhile since ive had an issue and am now having another. I was just booting up my laptop after letting it sit overnight after getting back from college and i got a 0x00000050 PAGE_FAULT_IN_NONPAGED_AREA bsod. From what i can tell from bluescreen view. It was caused by ntsokrnl.exe+75bc0 and it says in the address stack ntoskrnl.exe+f25b3. I have no idea what this means. But after the blue screen my laptop booted up fine and is running. I would just like to know what caused it so i can remedy the issue. Thanks in advance for the help.

*Other info the only difference between home and school that i have noticed is at home i have a 2.1 speaker setup. Had no issues the whole time i was at school.



Attached Files
File Type: zip Gx557 SF_17-12-2013.zip (2.04 MB, 1 views)
My System SpecsSystem Spec
.

17 Dec 2013   #2

Windows 7 Home Premium 64it
 
 

I feel kind of dumb for not metioning this in the above.

I have an MSI Gt-780DXR Laptop

Intel i7-2670qm
Nvidia gtx570m with 3gbs Gddr5
16gbs of ram DDR3
two western digital 750gb harddrives not in raid.

If more info is needed just ask.
My System SpecsSystem Spec
17 Dec 2013   #3

Windows 7 Home Premium x64
 
 

Hi Gx557 .

Do you have more dump files?
Please manually check the minidump folder.
Code:
C:\Windows\minidump
If dump files are present in that folder copy them to the Desktop, zip and upload in your next post.

As for the troubleshooting procedure;

Clean your start up procedure:
warning   Warning
The Following Method Should NOT Be Performed On An SSD!

Please test both HDD's:
  1. Perform a Disk Check | Disk Check- Scroll down to OPTION TWO of the tutorial and use the /R switch in the CHKDSK command | chkdsk C: /R.
  2. Then Post the Disk Check results following | This Tutorial.
  3. Once back in Windows, download Crystal Disk Info and post a screenshot (multiple shots if you have more than one drive).
  4. Download SeaTools for DOS if you don't want to use a CD to test the HDD you can use YUMI – Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
  5. If SeaTools for DOS is unable to recognize your HDD:
  6. Visit HDDdiag and follow the instructions | Or follow the instructions below.
If SeaTools For DOS does not recognize the drive;
Boot into the BIOS using the *Fx key.
Look for an entry called SATA Mode (or something similar), it should be set to IDE / AHCI.
It's probably set to AHCI which is why SeaTools doesn't recognize them in the DOS environment.
Set it to IDE then save and exit usually by pressing the F10 key.
Now boot into SeaTools and it should detect the drives.
Start the Long Test and let it run.
Upon completion don't try to boot into Windows as it will only result in a BSOD, go back into the BIOS
and change the SATA setting back to what it was in the first place.



Please enable Driver Verifier:
Quote   Quote: Originally Posted by Arc View Post
Your crash dumps are not showing any finite probable cause.

Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
Keep us posted.
My System SpecsSystem Spec
.


19 Dec 2013   #4

Windows 7 Home Premium 64it
 
 

Ok. So ive uploaded some images of seatools and crystaldisk info. When i was done running the seatools for dos it didnt save the log file. Even tho i typed the command it asked to save the log i cant find it anywhere. And about other dump files. I sadly dont have anymore. All the other dump files i would have had were from a year ago when i was having an issue then. Those have all been deleted. Im currently running Driver verifier now and will update this when it crashes or after a 24 hour period has gone by. Now in both seatools and crystaldisk info it is showing an error on one of my disks. How can i go about fixing the bad sectors after driver verifier is done running. Ive tried using the Western digital tool in the past. But it doesn't work. I can get it to scan but it will never actually go and fix the drive. I would get an error sound and then it would close with no warning. Is that a common issue with the Western Digital tool or is there a new updated version I can try?


Attached Files
File Type: zip GX557 Images and chkdsk report.zip (3.77 MB, 1 views)
My System SpecsSystem Spec
20 Dec 2013   #5

Windows 7 Home Premium x64
 
 

OK thanks, please disable DV now.

It appears that you have a failing HDD, which one is it?
The OS HDD or a secondary HDD?
My System SpecsSystem Spec
20 Dec 2013   #6

Windows 7 Home Premium 64it
 
 

Yep already did that. The harddrive that is failing is the os drive. After i disabled the drive i cloned it to an external hdd that i have sso as not to lose data. I currently have it pulled out and placed in my desktop running western digitals data lifeguard tool to see if i cant fix the bad sectors. Now if the program cant. Whats the best course of action. Try another program or get an new drive and copy that clone i made off the external drive?
My System SpecsSystem Spec
20 Dec 2013   #7

Windows 7 Home Premium x64
 
 

I am some what skeptical when it come to software "fixing" the HDD, what it's doing is marking those
sectors as unusable (you will see a storage capacity shrinkage). That will help in the I/O operations
but it doesn't guaranty the rest of the HDD won't deteriorate over time.
Once it starts to develop bad sectors, if you can RMA it I would.
My System SpecsSystem Spec
20 Dec 2013   #8

Windows 7 Home Premium 64it
 
 

I already checked with both western digital and msi but sadly its no longer covered under warrenty. Bummer. Well i guess that means its time to get a new drive. Now my last question before i close this thread. When i get the new drive and use the acronis software i got from western digital i should be able to put that clone on the new drive throw it in my laptop and start using with no issues right? I wont have to reactivate windows or any of my programs. I have some adobe software and i know they arepretty strickt on how many times you are allowed to use an activation key. Anyway thanks for the help. I really appreciate it. What you guys do is awesome and i suggest this forum to alot of my friends.
My System SpecsSystem Spec
23 Dec 2013   #9

Windows 7 Home Premium x64
 
 

Sorry for the late reply, but yes if you have an image of the system you can use Acronis
to apply it to the new HDD.

Good luck .
My System SpecsSystem Spec
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