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Windows 7: Windows 7 BSOD x64 (at random times)

18 Dec 2013   #1
ExodusNZ

Win 7 Professional x64
 
 
Windows 7 BSOD x64 (at random times)

Hey guys

I have posted this problem in the past [3-4 months ago] - My computer crashed and I reinstalled a backup (should of made a new backup after the problem was fixed!!!)

It was solved by following all the steps recommended by the friendly forum / removing a software called Acronis True Image.

Steps I have preformed today

SFC /scannow - completed fine
chkdsk /f/r - took awhile but completed fine
sigverif.exe - log file attached

Started verifer but it only crashed once tonight (while watching a video with VLC)

Hope I have attached the correct files

Thanks in advance


My System SpecsSystem Spec
.
18 Dec 2013   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello there!

There are a couple of things that I have noticed. I'll list them here:

Reinstall the following drivers:
  1. cmudaxp.sys - http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
  2. Rt64win7.sys - http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
  3. intelppm.sys - http://www.carrona.org/drivers/driver.php?id=intelppm.sys

How To: How to Update Drivers on Windows 7 | Captain Debugger

Remember to turn off Automatic Driver Installation

Information Purpose Only:

Capt.Jack Sparrow's - BSOD Output
Code:
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Wed Dec 18 13:12:15.334 2013 (UTC + 5:30)
System Uptime: 0 days 0:22:08.271
BugCheck A, {48, 2, 1, fffff8000332dc9f}
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+26f )
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Wed Dec 18 12:34:08.395 2013 (UTC + 5:30)
System Uptime: 0 days 2:32:15.332
BugCheck D1, {50, 2, 0, fffff880048bf9ad}
*** WARNING: Unable to verify timestamp for cmudaxp.sys
*** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
Probably caused by : cmudaxp.sys ( cmudaxp+269ad )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
Debug session time: Sat Dec 14 12:44:15.385 2013 (UTC + 5:30)
System Uptime: 0 days 0:46:43.322
BugCheck 1000007E, {ffffffffc0000005, fffff8800152205e, fffff8800c5d6fe8, fffff8800c5d6840}
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+16b6e )
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
Debug session time: Sat Dec 14 11:51:04.317 2013 (UTC + 5:30)
System Uptime: 0 days 1:02:29.254
BugCheck 3B, {c0000005, fffff800032b9f11, fffff8800bd3ccf0, 0}
Probably caused by : memory_corruption ( nt!MiGetNextNode+15 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  firefox.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
Debug session time: Sat Dec 14 10:59:57.095 2013 (UTC + 5:30)
System Uptime: 0 days 1:50:35.032
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : intelppm.sys ( intelppm+2c53 )
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Code:
**************************Wed Dec 18 13:12:15.334 2013 (UTC + 5:30)**************************
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\121813-26847-01.dmp]
 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
 
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
 
System Uptime: 0 days 0:22:08.271
 
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+26f )
 
BugCheck A, {48, 2, 1, fffff8000332dc9f}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
 
Arguments: 
Arg1: 0000000000000048, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8000332dc9f, address which referenced memory
BUGCHECK_STR:  0xA
 
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
 
PROCESS_NAME:  svchost.exe
 
FAILURE_BUCKET_ID:  X64_0xA_nt!MiIdentifyPfn+26f
 
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
 
MaxSpeed:     3500
 
CurrentSpeed: 3500
 
  BIOS Version                  1902
 
  BIOS Release Date             04/12/2013
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Wed Dec 18 12:34:08.395 2013 (UTC + 5:30)**************************
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\121813-31527-01.dmp]
 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
 
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
 
System Uptime: 0 days 2:32:15.332
 
*** WARNING: Unable to verify timestamp for cmudaxp.sys
 
*** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
 
Probably caused by : cmudaxp.sys ( cmudaxp+269ad )
 
BugCheck D1, {50, 2, 0, fffff880048bf9ad}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
 
Arguments: 
Arg1: 0000000000000050, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880048bf9ad, address which referenced memory
BUGCHECK_STR:  0xD1
 
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  X64_0xD1_cmudaxp+269ad
 
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
 
MaxSpeed:     3500
 
CurrentSpeed: 3500
 
  BIOS Version                  1902
 
  BIOS Release Date             04/12/2013
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Sat Dec 14 12:44:15.385 2013 (UTC + 5:30)**************************
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\121413-87766-01.dmp]
 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
 
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
 
System Uptime: 0 days 0:46:43.322
 
*** WARNING: Unable to verify timestamp for Rt64win7.sys
 
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 
Probably caused by : Rt64win7.sys ( Rt64win7+16b6e )
 
BugCheck 1000007E, {ffffffffc0000005, fffff8800152205e, fffff8800c5d6fe8, fffff8800c5d6840}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
 
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8800152205e, The address that the exception occurred at
Arg3: fffff8800c5d6fe8, Exception Record Address
Arg4: fffff8800c5d6840, Context Record Address
PROCESS_NAME:  System
 
BUGCHECK_STR:  0x7E
 
DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
 
FAILURE_BUCKET_ID:  X64_0x7E_Rt64win7+16b6e
 
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
 
MaxSpeed:     3500
 
CurrentSpeed: 3500
 
  BIOS Version                  1902
 
  BIOS Release Date             04/12/2013
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Sat Dec 14 11:51:04.317 2013 (UTC + 5:30)**************************
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\121413-29718-01.dmp]
 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
 
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
 
System Uptime: 0 days 1:02:29.254
 
Probably caused by : memory_corruption ( nt!MiGetNextNode+15 )
 
BugCheck 3B, {c0000005, fffff800032b9f11, fffff8800bd3ccf0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
 
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800032b9f11, Address of the instruction which caused the bugcheck
Arg3: fffff8800bd3ccf0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
 
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
 
PROCESS_NAME:  firefox.exe
 
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetNextNode+15
 
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
 
MaxSpeed:     3500
 
CurrentSpeed: 3500
 
  BIOS Version                  1902
 
  BIOS Release Date             04/12/2013
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Sat Dec 14 10:59:57.095 2013 (UTC + 5:30)**************************
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\121413-23384-01.dmp]
 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
 
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
 
System Uptime: 0 days 1:50:35.032
 
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
 
Probably caused by : intelppm.sys ( intelppm+2c53 )
 
BugCheck 1E, {0, 0, 0, 0}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
 
Arguments: 
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E
 
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  X64_0x1E_intelppm+2c53
 
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
 
MaxSpeed:     3500
 
CurrentSpeed: 3500
 
  BIOS Version                  1902
 
  BIOS Release Date             04/12/2013
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
My System SpecsSystem Spec
23 Dec 2013   #3
ExodusNZ

Win 7 Professional x64
 
 

Thank you so much for the reply

I have changed two - However could not find another copy of cmudaxp.sys (or a higher version one rather)

Current details of cmudaxp.sys:
File version 5.12.1.8
Product version 7.12.8.17
My System SpecsSystem Spec
.

24 Dec 2013   #4
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by ExodusNZ View Post
Thank you so much for the reply

I have changed two - However could not find another copy of cmudaxp.sys (or a higher version one rather)

Current details of cmudaxp.sys:
File version 5.12.1.8
Product version 7.12.8.17
If you have the current version just reinstall it.
My System SpecsSystem Spec
27 Dec 2013   #5
ExodusNZ

Win 7 Professional x64
 
 

Hey again

So what exactly should I post if I get another crash?

Thanks
My System SpecsSystem Spec
30 Dec 2013   #6
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by ExodusNZ View Post
Hey again

So what exactly should I post if I get another crash?

Thanks
Post the new Minidump
My System SpecsSystem Spec
01 Jan 2014   #7
ExodusNZ

Win 7 Professional x64
 
 

Thanks for that

I have uploaded the last two crashes

Regards
My System SpecsSystem Spec
03 Jan 2014   #8
ExodusNZ

Win 7 Professional x64
 
 

Hey again

Some more dumps since then
My System SpecsSystem Spec
03 Jan 2014   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

AVG is contributing to your BSOD's/ Please remove it for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Run Disk Check on your Hard Drive(s): Disk Check

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
04 Jan 2014   #10
ExodusNZ

Win 7 Professional x64
 
 

Hi again guys

I have uninstalled AVG - And installed MES / Malwarebytes

But have just had another crash
My System SpecsSystem Spec
Reply

 Windows 7 BSOD x64 (at random times)




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