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Windows 7: BSOD while installing software, error 0x124

18 Dec 2013   #1
Aatrox

Windows 7 Pro x64
 
 
BSOD while installing software, error 0x124

Hello,

I'm hoping you guys can help me out here. I'm getting random BSODs, more often when doing random stuff like installing software or virus scan. Doesn't happen too often while stressing the system with IntelBurnTest. Sometimes, it also happens while the system is idle. I've already tried to analyze the minidumps and I think it's a problem with the cpu cache, but I would like to rule out any other possibilities. Thanks for taking the time to help.


My System SpecsSystem Spec
.
20 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Aatrox View Post
Hello,
I think it's a problem with the cpu cache, but I would like to rule out any other possibilities.
Not impossible, as some cache errors are reported.
Code:
===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8009d3e0a8
Section       @ fffffa8009d3e180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8009d3e0f0
Section       @ fffffa8009d3e240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : c3 06 03 00 00 08 10 00 - bf fb da 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8009d3e240
But, it is a stop 0x124 with the first parameter 0, so such information may not be 100% trustworthy, it is seen the same in ALL those cases, and we know that the CPU is the most stable part of the hardware.

So, before blaming the CPU, let us take a few other steps.

Make it sure that your Corsair Force SSDs are running with the latest firmware.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

The temperature during Furmark and Prime95 are very important. Is the computer hot? Report us the heat of the computer during these tests. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results.
My System SpecsSystem Spec
20 Dec 2013   #3
Aatrox

Windows 7 Pro x64
 
 

Thanks for the reply.

Quote   Quote: Originally Posted by Arc View Post
Make it sure that your Corsair Force SSDs are running with the latest firmware.
Pretty sure this isn't up to date. But I left work already so I cant change this.

Quote   Quote: Originally Posted by Arc View Post
Test your RAM modules for possible errors.
This system was an upgrade of just the motherboard and cpu. I pulled out all the RAM already and have only 1 stick left in the system. It still BSOD'd so I swapped to another stick with the same issues. This was happening on a previous installation of windows so I no longer have the dumps, but the error codes were the same.

Quote   Quote: Originally Posted by Arc View Post
Stress test the CPU.
Ran Prime95 yesterday for about 4 hours without incident. The cpu does run a bit hot though, like around 95C (HWMonitor). It idles around 35C. Previously I ran IntelBurnTest on max and it BSOD'd on the 9th cycle. On a previous windows install, it crashed while I was downloading drivers.

Since the system is at work, I cant really run anything on it, but maybe this additional information may be of some use. Thanks again and I appreciate the help.
My System SpecsSystem Spec
.

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 BSOD while installing software, error 0x124




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