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Windows 7: BSOD upon opening certain programs after Win 7 reinstall

19 Dec 2013   #1

Windows 7 Ultimate x64
 
 
BSOD upon opening certain programs after Win 7 reinstall

Hi Everybody,

New to these forums and didn't really know where to ask this question. I just moved from Windows 8.1 to Windows 7 and since installing the OS, my PC crashes to a blue screen when I open certain applications.

So far it has happened upon opening Europa Universalis 4, Tweetdeck and Microsoft Word 365.

There does not seem to be a consistent program causing it and I have not tried opening other programs yet as it is annoying to have to restart my entire computer. Any help would be appreciated.

I have uploaded the files to my dropbox so that you can see the minidump info, if anything else is required please let me know.

Crash 1: https://www.dropbox.com/s/wqdnuvw0rh...3-26317-01.dmp
Crash 2: https://www.dropbox.com/s/g3qrxfzhl7...3-25615-01.dmp
Crash 3: https://www.dropbox.com/s/zizddd5ws2...3-18938-01.dmp

SF Diagnostic Tool Results: https://www.dropbox.com/s/a7fbwgyry3...12-2013.zip?m=



Attached Files
File Type: zip SF_19-12-2013.zip (180.2 KB, 2 views)
File Type: zip 121913-18938-01.zip (20.1 KB, 0 views)
File Type: zip 121913-25615-01.zip (19.2 KB, 0 views)
File Type: zip 121913-26317-01.zip (21.1 KB, 0 views)
My System SpecsSystem Spec
.

20 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hi Blakemk.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

The BSOD what you are facing is inbuilt in the ATI driver/GPU only.
Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+277ce )

Followup: MachineOwner
---------
As the first attempt, roll back the driver to the earlier version installed and worked without issue.
Device Manager - Roll Back Driver

Let us know the results.
My System SpecsSystem Spec
Reply

 BSOD upon opening certain programs after Win 7 reinstall




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