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Windows 7: BSOD USB 3.0 second part...

19 Dec 2013   #1
mrki69tua

Windows 7 Ultimate x64
 
 
BSOD USB 3.0 second part...

Hi,
this is the second part of calvary I've been going through. The quick story is in link belove:
BSOD on restarting W7 64 bit and surfing in IE

But I will write it here in short, HP ProBook 4440s (altho it was 4540s before motherboard gone), now just when I've thought that I've passed BSOD's appeared while I was trying to use USB 3.0. Then few days after I gave up and went again installing everything from start, Windows 7 64 bit, step by step drivers and when it came to USB 3.0 and just after finish BSOD struck. I've thought that it is cause drivers from HP page are old, then I've tried uninstall them and install again, but same thing happened, same bug check, parameter.

Dump file:


My System SpecsSystem Spec
.
21 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

This time BSODs are indicating to USB3 drivers.
Code:
BugCheck 1000007E, {ffffffffc0000005, 0, fffff880031088e8, fffff88003108140}

Probably caused by : iusb3hub.sys ( iusb3hub+3bca1 )

Followup: MachineOwner
---------
And the driver is somehow old.
Code:
fffff880`0601e000 fffff880`0607d000   iusb3hub T (no symbols)           
    Loaded symbol image file: iusb3hub.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3hub.sys
    Image name: iusb3hub.sys
    Timestamp:        Fri Dec 21 20:10:46 2012 (50D474EE)
    CheckSum:         00062CFB
    ImageSize:        0005F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Search in HP for any possible updates. Search in Intel too.

For any further issue, post it following the Blue Screen of Death (BSOD) Posting Instructions and upload the list of all the third party drivers Using NirSoft DriverView :
  • Download and execute Driverview
  • View > Hide Microsoft Drivers
  • Edit > Select all
  • File > Save Selected Items
  • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
  • Zip the .txt file and upload it.
My System SpecsSystem Spec
21 Dec 2013   #3
mrki69tua

Windows 7 Ultimate x64
 
 

Archie it's you again :-) cheers mate.
Now yesterday I've stayed awake until 03:45 in the morning, went from formating everything then installing Windows 7 and every possible update, after that I've was acting stupid, installed HP Support Assistant and after he made the job in device manager two things were with sign of "!", one unknown device (i know the solution for it, it was HP 3D DriveGuard) and other is Universal Serial Bus (USB) Controller. So after that I've consulted people on HP forum for drivers and they gave me the same driver and then same BSOD hit me again. I will post ASAP.
My System SpecsSystem Spec
.

22 Dec 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, that is the same old driver.
Code:
fffff880`082d6000 fffff880`08335000   iusb3hub T (no symbols)           
    Loaded symbol image file: iusb3hub.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3hub.sys
    Image name: iusb3hub.sys
    Timestamp:        Fri Dec 21 20:10:46 2012 (50D474EE)
    CheckSum:         00062CFB
    ImageSize:        0005F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
If there is no update with HP, your bad luck.

Disable USB Selective Suspense: USB Selective Suspend - Turn On or Off

Disable Bluetooth too.

See if anything changes there or not.
My System SpecsSystem Spec
23 Dec 2013   #5
mrki69tua

Windows 7 Ultimate x64
 
 

Ok, will try and see what happens.
My System SpecsSystem Spec
07 Jan 2014   #6
mrki69tua

Windows 7 Ultimate x64
 
 

Once again they are changin the motherboard. I've contacted the HP and said that I want new one or different notebook cause this one is on service for more or less three months.
My System SpecsSystem Spec
19 Jan 2014   #7
mrki69tua

Windows 7 Ultimate x64
 
 

Motherboard changed, HP x4000b causing again BSOD. Same story again. Probably I will try it on old toshiba notebook, but... After I turn off mouse and work on pad everything is ok.

After working for several hours on 13 year old Toshiba everything is fine, so it isn't problem in mouse. Maybe in drivers of HP? I will open theme on HP forums. Meanwhile has someone idea what to do? I've passed every hardware test and advice from you. Latest minidump is more or less always the same:
My System SpecsSystem Spec
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 BSOD USB 3.0 second part...




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