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Windows 7: BSOD while playing/random aplications

20 Dec 2013   #1
ZapPy

Windows 7 Ultimate x64
 
 
BSOD while playing/random aplications

Hello,

This is my first time here. I read hopefuly everything I need to know before posting.
I got a relatively new computer, around 1 month old, on parts and lately I've been having some issues.
As you will see, I got 3 crashes total, 2 of which are identical and other is different. The ones that are the same, didn't show me a BSOD just froze and then restarted, the last time when windows booted I couldn't use the mouse or keyboard. This was during gaming. And the first one was a BSOD while i was randomly browsing.

Hope I can solve this somehow. Thank you!


My System SpecsSystem Spec
.
21 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

The oldest BSOD of the three is a stop 0x124,
Code:
BugCheck 124, {0, fffffa800780b028, be000000, 100110a}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------
widely caused for a missing service pack (with some other critical reasons). So it is a must.

The middle one points to Avast antivirus.
Code:
BugCheck 50, {fffff8a01e16b000, 0, fffff80002f86079, 0}

*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys

Could not read faulting driver name
Probably caused by : aswSnx.sys ( aswSnx+27ec4 )

Followup: MachineOwner
---------
Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

The latest one itself is not very clear, but a deeper search reveals display driver failure.
Code:
fffff880`0b5a2600  fffff880`0feaab59Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x6bb59
All the available driver versions for a GTX 760 are unstable. Still you may try to roll the driver back to earlier one that worked stable there.
Device Manager - Roll Back Driver

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Let us know the results.
My System SpecsSystem Spec
21 Dec 2013   #3
ZapPy

Windows 7 Ultimate x64
 
 

Thank you for the reply.
I got another one last night, while I was sleeping. The error was :
==================================================
Dump File : 122113-4336-01.dmp
Crash Time : 12/21/2013 2:32:23 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0`0ff66000
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`02f90079
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+71f00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\122113-4336-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 291,688
Dump File Time : 12/21/2013 2:33:09 AM
==================================================

I am instaling SP1 now, I uninstaled the antivirus and reinstaled all my drivers not just the video card one. I guess I'll have to wait and see. It was 3 days in a row now, hopefully there won't be a forth time.
My System SpecsSystem Spec
.

21 Dec 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Such a post is not any helpful for you. If you need to report a BSOD, post it following the Blue Screen of Death (BSOD) Posting Instructions.

But any BSOD later following and completing the above steps.
My System SpecsSystem Spec
21 Dec 2013   #5
ZapPy

Windows 7 Ultimate x64
 
 

Understood, I will post like in the first example if the issue make an apearence again. Thank you!
My System SpecsSystem Spec
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 BSOD while playing/random aplications




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