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Windows 7: Computer Crashing while playing Games

16 Jul 2014   #21
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Thanks for updating your system specs, that will help a lot. I would like you to do a couple of things for me. Don't change anything at the moment. Just look and tell me what your Sata controller is set to (IDE,AHCI or RAID) also tell me (and write it down if you may need it again) What your ram is set to the frequency, timings (just the first 4) and Dram Voltage.
Also please tell me how many sticks of ram you have and the total amount. That won't come from BIOS. Also, if you don't already have it, please download CPUz and post screenshots ( Screenshots and Files - Upload and Post in Seven Forums) of the CPU tab, The Mainboard tab, The Memory tab and the SPD tab. On the SPD tab you can select which dimm slot it reads from the dropdown in the top left of the screen. I only need the dimm slots that are populated with ram.

I would also like you to monitor your GPU temps, especially during gaming. Most utilities allow you to set on screen items to read, I would like you to set GPU Temp and fan speed as an on screen display. You can then keep track of it while in game. I am not familiar with the games you mention. Do you know are they mostly GPU bound or CPU bound? If you don't have such a GPU utility, I can give you a suggestion.


My System SpecsSystem Spec
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16 Jul 2014   #22
Boyd23

Windows 7 x64
 
 

Sorry about not being knowledgeable, but could you explain how i could find the sata controller and the ram info. Well i have 2 sticks of ram (4 gigs each). Also i don't have a utility to let me know if it uses CPU or GPU, i would appreciate it if you could recommend me one. I will also try monitoring the temperatures.
My System SpecsSystem Spec
16 Jul 2014   #23
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I'm not familiar with your board, but it is usually under the advanced tab and is listed as sata configuration or storage configuration or something similar.

You can download and install MSI Afterburner (http://event.msi.com/vga/afterburner/download.htm). Just don't change anything on the main page. It is basically an overclocking utility, but it will allow you to set up a custom fan profile to keep the temps down and an on screen display so you can see your temps while gaming or other things while you graphics are under heavy use. Most companies that manufacture cards have their own utility, but almost all are based on Afterburner.
My System SpecsSystem Spec
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04 Aug 2014   #24
Boyd23

Windows 7 x64
 
 

Sorry it took so long to reply, i have checked my bios and the sata controller is set to IDE. I have also got msi after burner and while playing games my gpu temp is around 50-60 range. If you need any more information just ask, i hope you'll still be able to help, thanks again.
My System SpecsSystem Spec
04 Aug 2014   #25
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Are you still getting BSODs? What are you doing other than our suggestions? Have you run memtest86+? if not, please run it.
Please Run Memtest86+

information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you mat have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
My System SpecsSystem Spec
11 Aug 2014   #26
Boyd23

Windows 7 x64
 
 

Well it took longer than i remember but i finished the test, i got no errors from the 8 passes. I read your post again and i'm not sure if i did or didn't press a button to start memtest, would this affect anything? Thanks again
My System SpecsSystem Spec
11 Aug 2014   #27
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

No, it's fine as long as it ran the test. A lot of people have had problems with the new version by trying the multicore thing, including me. It would run 1 pass and just stop. I found that if I didn't push any buttons, it ran fine. That's why I put that in there. But, if it ran, then no problems.
My System SpecsSystem Spec
11 Aug 2014   #28
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Are you getting more BSODs? If you are run the
Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
18 Aug 2014   #29
Boyd23

Windows 7 x64
 
 

Yes, i am still getting BSOD however it took me a little longer because sometimes it will just crash my computer w/o a BSOD and sometimes i will get a BSOD.
My System SpecsSystem Spec
18 Aug 2014   #30
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Your dump files are providing little information. One sited a 0X124 code, which is a general hardware fault blaming the CPU. However, it just means the CPU detected and error coming from some piece of hardware malfunctioning or a bad driver causing the hardware to malfunction. So nothing specific.
The last dump file listed

Code:
lmvm klif
start             end                 module name
fffff880`02150000 fffff880`021f5000   klif     T (no symbols)           
    Loaded symbol image file: klif.sys
    Image path: \SystemRoot\system32\DRIVERS\klif.sys
    Image name: klif.sys
    Timestamp:        Thu Mar 06 10:39:36 2014 (5318A4C8)
    CheckSum:         0009F650
    ImageSize:        000A5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is Klif Mini-Filter fre_wnet_x86 (Kaspersky)

and also

Code:
lmvm kl1
start             end                 module name
fffff880`0101c000 fffff880`0177b000   kl1      T (no symbols)           
    Loaded symbol image file: kl1.sys
    Image path: \SystemRoot\system32\DRIVERS\kl1.sys
    Image name: kl1.sys
    Timestamp:        Fri Oct 18 04:18:22 2013 (5260FCDE)
    CheckSum:         0007C5E5
    ImageSize:        0075F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which is Kaspersky Unified Driver

I would remove Kaspersky for now using the Kaspersky Removal tool Service articles and replace it with Microsoft Security essentials Microsoft Security Essentials - Microsoft Windows See if that makes any difference.

I would also run Video Card - Stress Test with Furmark but keep a very close eye on your GPU temps as they will rise very high and very fast. If they get too high, stop the test, but watch for any artifacts while the test is running too.
My System SpecsSystem Spec
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 Computer Crashing while playing Games




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