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Windows 7: Computer Crashing while playing Games

20 Dec 2013   #1
Boyd23

Windows 7 x64
 
 
Computer Crashing while playing Games

Hi, i have been having problems that when i play games my computer will crash after a few minutes. This problem has been happening for a while now and i decided to finally use the 7 forums.

I think it has something to do with the hardware since i have the WHEA Error:

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor ID: 2

The details view of this entry contains further information.

I would really appreciate some help on this problem as it has been bothering me for awhile now. Thanks in advance.


My System SpecsSystem Spec
.
20 Dec 2013   #2
matts6887

Windows 7 ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Boyd23 View Post
Hi, i have been having problems that when i play games my computer will crash after a few minutes. This problem has been happening for a while now and i decided to finally use the 7 forums.

I think it has something to do with the hardware since i have the WHEA Error:

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor ID: 2

The details view of this entry contains further information.

I would really appreciate some help on this problem as it has been bothering me for awhile now. Thanks in advance.
Well looking at where it says the component reported is the processor core; it sounds like it could be the processor itself that is partially on its way out; or it could be the driver(s) for the cpu processor possibly need updating and or reinstalling. I would try first to see you can update the drivers via the motherboard manufacturers site or the system makers site depending on whether or not it is a custom build.
My System SpecsSystem Spec
21 Dec 2013   #3
Boyd23

Windows 7 x64
 
 

Ok thank you for your response. I will try to see if i can download any new drivers.

Oh ya sorry but which drivers should i update for the motherboard since i heard there are some you should avoid updating.
My System SpecsSystem Spec
.

23 Dec 2013   #4
YoYo155

Windows 10
 
 

Quote:
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. - H2SO4
The generic nature of the 0x124 (Arg1=0) stop code means we would have to take
the trail & error approach.

All of the 0x124 bugcheck you have experienced are a generic BUS error, which ultimately
doesn't give us much information apart from it's probably not the CPU itself.

Do you have any spare parts (or another PC) to test with?
The usual suspect of this kind of BCCode is the CPU but it's often not the the case which is why we need
to test other components to rule them out as the cause.
How old are your components?


What is the make, model and age of your PSU?
Fill out this form and post back the result:
Good practice, open up the case and re-seat all types of connection.
  • SATA Cables (HDD/SSD/ODD).
  • SATA-Power.
  • Motherboard 24-pin.
  • Motherboard 4/8-pin (CPU).
  • Re-seat the RAM.
  • Re-seat the GPU.
Make sure that every slot / cable head is free of dust or other obstruction.
Make sure that every connection is seating properly and firmly in-place.

Also have a look at the motherboard and the GPU, search for any "bad caps", bulky, leaking bloated capacitors.

i.e




Test for thermals and stability:
  • Download HWinfo and post a Screenshot of the sensors window, one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.
    • Before running Prime95 make sure to enable Round-off checking (see 1st post under the tutorial).
    Note   Note
    It is not mandatory to run both tests simultaneously, although possible as long as the temperatures are under constant monitoring.
Reset the BIOS back to default:
Note   Note
Write down the current value of the SATA Mode!
Its either AHCI or IDE.
After resetting the CMOS go back and verify the value for SATA Mode is what it was
when the OS was installed.

If any component is overclocked reset it back to stock speeds!



Good places to read more:
My System SpecsSystem Spec
23 Dec 2013   #5
matts6887

Windows 7 ultimate 64-bit
 
 

I concur on the checking of the components that yoyo mentioned above. Especially also in looking at the capacitors to see any of them are bulging or look like they are going to burst. If they look like the ones in the above pics you definitely have problems with the board capacitors which can lead to the errors mentioned.
My System SpecsSystem Spec
23 Dec 2013   #6
Boyd23

Windows 7 x64
 
 

Ok thanks guys ill try reseating everything and see if that works, if it doesn't ill try those tests you mentioned.
My System SpecsSystem Spec
24 Dec 2013   #7
YoYo155

Windows 10
 
 

Keep us in the know.
My System SpecsSystem Spec
01 Feb 2014   #8
Boyd23

Windows 7 x64
 
 

I'm sorry it's taken a long time for me to reply, i'd still appreciate it if you guys were to help. My PSU is a bit over 2 years old, and is Antec High Current Gamer 620W 48 A 24PIN ATX12V v2.3. After using the calculator i got a recommended wattage of 363 (maybe i didn't do it correctly, but i think i did). I have reseated most of the the things, and the caps on the motherboard seem to be fine. As for the tests:

Attachment 304400

Attachment 304401

Attachment 304402

Attachment 304403

Attachment 304404

Attachment 304405

Attachment 304406

Attachment 304407

Attachment 304408

Again sorry for the really late reply, hope you guys can help me with my problem .
My System SpecsSystem Spec
01 Feb 2014   #9
YoYo155

Windows 10
 
 

How long did the testing procedure took!!
I'm just kidding, The values are well within spec and safe temperatures, are you still getting BSOD's?
My System SpecsSystem Spec
01 Feb 2014   #10
Boyd23

Windows 7 x64
 
 

Yes but it doesn't really make sense to me. I'm not sure if you're familiar with any of these games but my computer crashes with games like maplestory and combat arms, however for a game that should be more stressful like Planetside 2 it never crashes.
My System SpecsSystem Spec
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 Computer Crashing while playing Games




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