Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD on VMware

24 Dec 2013   #1
nuker22110

Windows 7 Ultimate x64
 
 
BSOD on VMware

Hello . Firstly some background info:
BSOD occurs on virtual machine (VMware 7) running windows 32 bit.
Never attempted windows update (trying now)
BSOD has occured twice, both dump files & bsodviewer files has been uploaded. SF diagnostic files also uploaded in same zip


thank you for your kind attention


My System SpecsSystem Spec
.
26 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi nuker22110.

It appears to be a display related issue.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, 82872f95}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ProcessTerminationCommand+51 )

Followup: MachineOwner
---------
And the display driver is too old.
Code:
0: kd> lmvm vm3dmp
start    end        module name
9b5c3000 9b5da000   vm3dmp     (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\vm3dmp.sys
    Image name: vm3dmp.sys
    Timestamp:        Sat Jul 30 06:05:38 2011 (4E3351DA)
    CheckSum:         0001E5A3
    ImageSize:        00017000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
This display driver is a part of VMWare tools. You need to update it.

Let us know how it runs after the update.
My System SpecsSystem Spec
19 Jan 2014   #3
nuker22110

Windows 7 Ultimate x64
 
 

hello and thank you for your reply.

I have updated VMware and vmware tools to the latest version (10.1). However the crash till occurs.

Note that i have edited the registry of the virtual machine in order to stop the lag (editing the driverdesc string and changing it to a video card name). could this be causing the crash? im told its not possible.

steps taken so far:
updated vmware 7 to vmware 10.1
made new copy of guest machine with windows 7 ultimate
installed directx
applied all windows updates
updated to latest gpu drivers on host machine

i have attached the latest crash files. Please advise on what i should do, its really frustrating.

edit: i just looked at the files, and it seems like the cause for the crash is different now?! blast it
My System SpecsSystem Spec
.

19 Jan 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

A lag of three weeks cuts the continuity of thought.

Anyway, today's BSOD is display related. The display driver is an element of VMWare tools.
Code:
Driver Name: vm3dum64.dll,vm3dum,vm3dgl64.dll,vm3dgl
So the possibility is mere that it is the main reason behind the BSOD, though it is prima facie.

As a test, downgrade teh display driver of the host. Install the http://www.nvidia.com/object/win8-wi...river.htmlonly.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Let us know the results.
My System SpecsSystem Spec
19 Jan 2014   #5
nuker22110

Windows 7 Ultimate x64
 
 

thank you for the swift reply

i have completed your instructions. now awaiting bsod again.


also, editing the registry causes vmware tools to not start, could that be the problem?
My System SpecsSystem Spec
19 Jan 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by nuker22110 View Post
also, editing the registry causes vmware tools to not start, could that be the problem?
That is a good point to look at. Install VMWare tools again? It need to be started up alongwith virtual windows.
My System SpecsSystem Spec
20 Jan 2014   #7
nuker22110

Windows 7 Ultimate x64
 
 

adding

monitor_control.restrict_backdoor = "true"

to the vmx config file causes vmware tools not to start as explained
Quote:
Since VMware Tools accesses the backdoor port from ring 3, this setting (which only allows the backdoor port to be accessed from ring 0) effectively disables VMware Tools.


so far have not crash again. what was the significance of the older driver? will update if crash occurs again
My System SpecsSystem Spec
20 Jan 2014   #8
nuker22110

Windows 7 Ultimate x64
 
 

here you go, kind sir. another crash occured

perhaps i should downgrade back to vmware 7, where it did not lag and i could enable vmware tools.
My System SpecsSystem Spec
20 Jan 2014   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The same BSOD.

I think you should not have edited that registry. At least you should have made a registry backup before editing it.
My System SpecsSystem Spec
26 Jan 2014   #10
nuker22110

Windows 7 Ultimate x64
 
 

I have decided to give up trying to find a fix for this issue. my idea now is to make the vmware to restart and auto run the applications for maximum uptime. however the bsod does not auto restart even with the box auto restart checked. is there another way to force restart on bsod?
My System SpecsSystem Spec
Reply

 BSOD on VMware




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
VMWare Error,EFI VMware Virtual SCSI Hard Drive(0.0)unsuccessful
I have tried to install Mac OS X into VMware 8.0.0, I did everything in 'How To Install Mac OS X Lion 10.7.5 Retail On Intel/AMD PC (Image Download)' video but get this error ( image bellow ) So far, I got many solution form this Chinese website ( translate with Google translator) said that...
Virtualization
VMWare Error,EFI VMware Virtual SCSI Hard Drive(0.0)unsuccessful
Hello Was functioning normally, but there was a problem I use an operating system OS X Mavericks 10.9 http://www.sevenforums.com/attachment.php?attachmentid=323708&stc=1&d=1404118005 What is the solution? Thanks you
Virtualization
Vmware WKS 7.1 and vmware player 3.1 KILLS XP Mode
Hi all You can try the new versions of vmware player (3.1) FREE and Workstation (7.1) - Commercial http://communities.vmware.com/community/beta/ws I think now that you can launch applications directly in UNITY mode with these new releases it should eliminate the need to use XP mode at all -...
Virtualization
VMware Player? VMware Server?
I did a search on the various VMware threads but I have to admit got a little confused after a while. I have installed WVPC and XPM and have some apps set up in XPM. But I am a little disappointed with the speed, or lack of, of the virtual environment. I've seen a number of posts which suggest that...
Virtualization
vmware server vs vbox vs vmware workstation
Hi all W7 x-64 host 4GB RAM dual core 2.3 ghz cpu. Host CPU usage with 1 XP pro SP3 2GB Virtual machine running a file copy of a 2GB file. Host machine not running any other app. Virtual Box 24% Vmware workstation 19% Vmware server 11%. Now this shouldn't be taken as a rigorous...
Virtualization


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:53.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App