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Windows 7: Error 41, Error 1001 and error 6008.


25 Dec 2013   #1

Denmark
 
 
Error 41, Error 1001 and error 6008.

Hello there. Recently my computer have just randomly shutdown meanwhile i'm playing games like CS;GO, League of Legends. The screen will just turn black and it will start to make one hell of annoying noise untill it reboots.

I've updated all my drivers. Tested my memory. Tested my RAM. Run a virus scan. Checked the heat on my Graphic card and CPU. and all seems to work just fine.


This is the errors i get:

Code:
Log Name:      System
Source:        EventLog
Date:          25-12-2013 19:10:41
Event ID:      6008
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Snaski-PC
Description:
The previous system shutdown at 19:08:21 on ‎25/‎12/‎2013 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-12-25T18:10:41.000000000Z" />
    <EventRecordID>2045</EventRecordID>
    <Channel>System</Channel>
    <Computer>Snaski-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>19:08:21</Data>
    <Data>‎25/‎12/‎2013</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>1688</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>DD070C0003001900130008001500DE00DD070C0003001900120008001500DE00600900003C000000010000006009000000000000B00400000100000000000000</Binary>
  </EventData>
</Event>

--------------------------------------------------------------------------------------------------------

Log Name:      System
Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          25-12-2013 19:10:42
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SNASKI-PC
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000116 (0xfffffa80042694e0, 0xfffff8800567a2bc, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 122513-21793-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-12-25T18:10:42.000000000Z" />
    <EventRecordID>2049</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>SNASKI-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">0x00000116 (0xfffffa80042694e0, 0xfffff8800567a2bc, 0xffffffffc000009a, 0x0000000000000004)</Data>
    <Data Name="param2">C:\Windows\MEMORY.DMP</Data>
    <Data Name="param3">122513-21793-01</Data>
  </EventData>
</Event>

--------------------------------------------------------------------------------------------------------

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          25-12-2013 19:10:32
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (2)
User:          SYSTEM
Computer:      Snaski-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2013-12-25T18:10:32.084427400Z" />
    <EventRecordID>2050</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Snaski-PC</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">278</Data>
    <Data Name="BugcheckParameter1">0xfffffa80042694e0</Data>
    <Data Name="BugcheckParameter2">0xfffff8800567a2bc</Data>
    <Data Name="BugcheckParameter3">0xffffffffc000009a</Data>
    <Data Name="BugcheckParameter4">0x4</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
  </EventData>
</Event>
I would love to share more information for you guys sake, but i don't know what to share since i'm not that much into my computer.

Any help is appreciated
- Snaski



Attached Files
File Type: rar SF_25-12-2013.rar (316.0 KB, 7 views)
My System SpecsSystem Spec
.

26 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hi Snaski.

It is some display/graphics related issue.

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Let us see a screenshot of the furmark window, just before you close it.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Install the NVIDIA DRIVERS 314.22WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Let us know the results.
_____________________________________________________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80040464e0, fffff8800fa1b074, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+994074 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80040464e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800fa1b074, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+994074
fffff880`0fa1b074 803dae0aefff00  cmp     byte ptr [nvlddmkm+0x884b29 (fffff880`0f90bb29)],0

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`023b3a48 fffff880`0fd1b140 : 00000000`00000116 fffffa80`040464e0 fffff880`0fa1b074 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`023b3a50 fffff880`0fcee867 : fffff880`0fa1b074 fffffa80`060f4000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`023b3a90 fffff880`0fd1af4f : fffffa80`ffffd84d 00000000`00000000 fffffa80`040464e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`023b3b40 fffff880`0fdea03d : fffffa80`0404d2d0 00000000`00000080 00000000`00000000 fffffa80`060c9410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`023b3bc0 fffff800`02f182ea : 00000000`03064fc7 fffffa80`05f37b50 fffffa80`03cb8040 fffffa80`05f37b50 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`023b3c00 fffff800`02c6c8e6 : fffff800`02df6e80 fffffa80`05f37b50 fffff800`02e04cc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`023b3c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+994074
fffff880`0fa1b074 803dae0aefff00  cmp     byte ptr [nvlddmkm+0x884b29 (fffff880`0f90bb29)],0

SYMBOL_NAME:  nvlddmkm+994074

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  52676afe

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

3: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f087000 fffff880`0fcbe000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Oct 23 11:51:50 2013 (52676AFE)
    CheckSum:         00C0CF0F
    ImageSize:        00C37000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
26 Dec 2013   #3

Denmark
 
 

Hello again

I've tested how much Watt my computer needs, and it recommends i use 306W, but when that's said and done, i have no idea what the name of my fans is or how much Watt they use, so those 306W is without my fans included. My PSU is running 550W.

I stress tested my graphic card as you suggested and i found something very strange. I was watching the tempeture on my graphic card meanwhile i tested it and thought it would go crazy, but it went from 40 degress to 60 and then randomly shutdown (again). I obviously couldn't take a picture of it because it shutdown.

My computers components are mostly cooled off, even when i'm gaming compared to my old laptop. http://speccy.piriform.com/results/d...eDGrVsISoZVuSc
Here's a post of my speccy.

I've done every single thing of those you recommended and unfortunately it still shutsdown when i play CS;GO. I guss a new Graphic card could fix it though? I've wanted to buy new stuff to my computer for a loooong time but would save the money if i could.

- Snaski
My System SpecsSystem Spec
.


27 Dec 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

OK, let us know for any further issue
If the problem exists, we may need to go for further troubleshooting.
My System SpecsSystem Spec
27 Dec 2013   #5

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Bug Check 0x116: VIDEO_TDR_ERROR
This indicates that an attempt to reset the display driver and recover from a timeout faile
Please make sure, that you use the latest ATI graphics driver!
My System SpecsSystem Spec
27 Dec 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Bug Check 0x116: VIDEO_TDR_ERROR
This indicates that an attempt to reset the display driver and recover from a timeout faile
Please make sure, that you use the latest ATI graphics driver!
Lol, why ATI? He is using Nvidia.
Code:
---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 550 Ti
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 550 Ti
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1244&SUBSYS_00000000&REV_A1
     Display Memory: 3271 MB
   Dedicated Memory: 1488 MB
      Shared Memory: 1783 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: BenQ GL2450H (Analog)
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3182 (English)
     Driver Version: 9.18.13.3182
That means, he has 331.82 WHQL installed, and having issues with it. So I suggested to apply 314.22 WHQL, which is proved to be the most stable one lately.
My System SpecsSystem Spec
27 Dec 2013   #7

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Hoops my error. Thanx for correcting me
My System SpecsSystem Spec
27 Dec 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

No problem mate. You do a supreme job, and sometimes we all do some little mistakes We are human beings
My System SpecsSystem Spec
Reply

 Error 41, Error 1001 and error 6008.




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