Error 41, Error 1001 and error 6008.


  1. Posts : 2
    Denmark
       #1

    Error 41, Error 1001 and error 6008.


    Hello there. Recently my computer have just randomly shutdown meanwhile i'm playing games like CS;GO, League of Legends. The screen will just turn black and it will start to make one hell of annoying noise untill it reboots.

    I've updated all my drivers. Tested my memory. Tested my RAM. Run a virus scan. Checked the heat on my Graphic card and CPU. and all seems to work just fine.


    This is the errors i get:

    Code:
    Log Name:      System
    Source:        EventLog
    Date:          25-12-2013 19:10:41
    Event ID:      6008
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Snaski-PC
    Description:
    The previous system shutdown at 19:08:21 on ‎25/‎12/‎2013 was unexpected.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="EventLog" />
        <EventID Qualifiers="32768">6008</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-12-25T18:10:41.000000000Z" />
        <EventRecordID>2045</EventRecordID>
        <Channel>System</Channel>
        <Computer>Snaski-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>19:08:21</Data>
        <Data>‎25/‎12/‎2013</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>1688</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Binary>DD070C0003001900130008001500DE00DD070C0003001900120008001500DE00600900003C000000010000006009000000000000B00400000100000000000000</Binary>
      </EventData>
    </Event>
    
    --------------------------------------------------------------------------------------------------------
    
    Log Name:      System
    Source:        Microsoft-Windows-WER-SystemErrorReporting
    Date:          25-12-2013 19:10:42
    Event ID:      1001
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      SNASKI-PC
    Description:
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000116 (0xfffffa80042694e0, 0xfffff8800567a2bc, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 122513-21793-01.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
        <EventID Qualifiers="16384">1001</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-12-25T18:10:42.000000000Z" />
        <EventRecordID>2049</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>System</Channel>
        <Computer>SNASKI-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="param1">0x00000116 (0xfffffa80042694e0, 0xfffff8800567a2bc, 0xffffffffc000009a, 0x0000000000000004)</Data>
        <Data Name="param2">C:\Windows\MEMORY.DMP</Data>
        <Data Name="param3">122513-21793-01</Data>
      </EventData>
    </Event>
    
    --------------------------------------------------------------------------------------------------------
    
    Log Name:      System
    Source:        Microsoft-Windows-Kernel-Power
    Date:          25-12-2013 19:10:32
    Event ID:      41
    Task Category: (63)
    Level:         Critical
    Keywords:      (2)
    User:          SYSTEM
    Computer:      Snaski-PC
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
        <EventID>41</EventID>
        <Version>2</Version>
        <Level>1</Level>
        <Task>63</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000002</Keywords>
        <TimeCreated SystemTime="2013-12-25T18:10:32.084427400Z" />
        <EventRecordID>2050</EventRecordID>
        <Correlation />
        <Execution ProcessID="4" ThreadID="8" />
        <Channel>System</Channel>
        <Computer>Snaski-PC</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="BugcheckCode">278</Data>
        <Data Name="BugcheckParameter1">0xfffffa80042694e0</Data>
        <Data Name="BugcheckParameter2">0xfffff8800567a2bc</Data>
        <Data Name="BugcheckParameter3">0xffffffffc000009a</Data>
        <Data Name="BugcheckParameter4">0x4</Data>
        <Data Name="SleepInProgress">false</Data>
        <Data Name="PowerButtonTimestamp">0</Data>
      </EventData>
    </Event>
    I would love to share more information for you guys sake, but i don't know what to share since i'm not that much into my computer.

    Any help is appreciated
    - Snaski
    Last edited by Snaski; 25 Dec 2013 at 14:52.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi Snaski.

    It is some display/graphics related issue.

    Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator
    Also let us know the wattage of the PSU.

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark
    Let us see a screenshot of the furmark window, just before you close it.

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Install the NVIDIA DRIVERS 314.22WHQL only.

    • Uninstall All nvidia items in Control Panel > Programs and features
      • 3D Vision Control Driver
      • 3D Vision Driver
      • Graphics Driver
      • HD Audio Driver
      • PhysX
      • nvidia Update

      (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
    • Now follow Drivers - Clean Left over Files after Uninstalling
    • Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:


    Let us know the results.
    _____________________________________________________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa80040464e0, fffff8800fa1b074, ffffffffc000009a, 4}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+994074 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa80040464e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff8800fa1b074, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvlddmkm+994074
    fffff880`0fa1b074 803dae0aefff00  cmp     byte ptr [nvlddmkm+0x884b29 (fffff880`0f90bb29)],0
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`023b3a48 fffff880`0fd1b140 : 00000000`00000116 fffffa80`040464e0 fffff880`0fa1b074 ffffffff`c000009a : nt!KeBugCheckEx
    fffff880`023b3a50 fffff880`0fcee867 : fffff880`0fa1b074 fffffa80`060f4000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`023b3a90 fffff880`0fd1af4f : fffffa80`ffffd84d 00000000`00000000 fffffa80`040464e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
    fffff880`023b3b40 fffff880`0fdea03d : fffffa80`0404d2d0 00000000`00000080 00000000`00000000 fffffa80`060c9410 : dxgkrnl!TdrResetFromTimeout+0x23
    fffff880`023b3bc0 fffff800`02f182ea : 00000000`03064fc7 fffffa80`05f37b50 fffffa80`03cb8040 fffffa80`05f37b50 : dxgmms1!VidSchiWorkerThread+0x101
    fffff880`023b3c00 fffff800`02c6c8e6 : fffff800`02df6e80 fffffa80`05f37b50 fffff800`02e04cc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`023b3c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+994074
    fffff880`0fa1b074 803dae0aefff00  cmp     byte ptr [nvlddmkm+0x884b29 (fffff880`0f90bb29)],0
    
    SYMBOL_NAME:  nvlddmkm+994074
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  52676afe
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    Followup: MachineOwner
    ---------
    
    3: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`0f087000 fffff880`0fcbe000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Wed Oct 23 11:51:50 2013 (52676AFE)
        CheckSum:         00C0CF0F
        ImageSize:        00C37000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 2
    Denmark
    Thread Starter
       #3

    Hello again :)

    I've tested how much Watt my computer needs, and it recommends i use 306W, but when that's said and done, i have no idea what the name of my fans is or how much Watt they use, so those 306W is without my fans included. My PSU is running 550W.

    I stress tested my graphic card as you suggested and i found something very strange. I was watching the tempeture on my graphic card meanwhile i tested it and thought it would go crazy, but it went from 40 degress to 60 and then randomly shutdown (again). I obviously couldn't take a picture of it because it shutdown.

    My computers components are mostly cooled off, even when i'm gaming compared to my old laptop. http://speccy.piriform.com/results/d...eDGrVsISoZVuSc
    Here's a post of my speccy.

    I've done every single thing of those you recommended and unfortunately it still shutsdown when i play CS;GO. I guss a new Graphic card could fix it though? I've wanted to buy new stuff to my computer for a loooong time but would save the money if i could.

    - Snaski :)
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    OK, let us know for any further issue :)
    If the problem exists, we may need to go for further troubleshooting.
      My Computer


  5. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #5

    Bug Check 0x116: VIDEO_TDR_ERROR
    This indicates that an attempt to reset the display driver and recover from a timeout faile
    Please make sure, that you use the latest ATI graphics driver!
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Kaktussoft said:
    Bug Check 0x116: VIDEO_TDR_ERROR
    This indicates that an attempt to reset the display driver and recover from a timeout faile
    Please make sure, that you use the latest ATI graphics driver!
    Lol, why ATI? He is using Nvidia.
    Code:
    ---------------
    Display Devices
    ---------------
              Card name: NVIDIA GeForce GTX 550 Ti
           Manufacturer: NVIDIA
              Chip type: GeForce GTX 550 Ti
               DAC type: Integrated RAMDAC
             Device Key: Enum\PCI\VEN_10DE&DEV_1244&SUBSYS_00000000&REV_A1
         Display Memory: 3271 MB
       Dedicated Memory: 1488 MB
          Shared Memory: 1783 MB
           Current Mode: 1920 x 1080 (32 bit) (60Hz)
           Monitor Name: BenQ GL2450H (Analog)
            Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.3182 (English)
         Driver Version: 9.18.13.3182
    That means, he has 331.82 WHQL installed, and having issues with it. So I suggested to apply 314.22 WHQL, which is proved to be the most stable one lately.
      My Computer


  7. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #7

    Hoops my error. Thanx for correcting me
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    No problem mate. You do a supreme job, and sometimes we all do some little mistakes :) We are human beings :)
      My Computer


 

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