This laptop has very random BSOD occurrences. I attempted to download the diagnostic tools but was unsuccessful. I wish I could add more detail other than the two more recent minidumps, but that is the best I have for now. Thank you so much.
Welcome to SF buggybuggy :) .
Can you be more specific?
Please upload the MSINFO32 file:
Start → Run → type MSINFO32 then hit Enter.
In MSINFO32 go to, File → Save → name it your user-name.
Once the file is saved right click it and choose Send to → Compressed (zipped) folder.
Attach the file in your next post.
- Download TDSS-Killer and scan for rootkits.
- Download Kaspersky Rescue CD and scan for other types of infections. (a how-to tutorial)
- Download Malwarebytes and DON'T activate the trail (uncheck the box at the end of the installation)
- Follow this tutorial on how to use the SFC/ SCANNOW tool in Windows.
(*Kaspersky Rescue CD from a USB thumbdrive)
Let us know the results.
Thank you for the welcome!!! I have attached the graball from the serverforums tool. I downloaded X64 Debuggers And Tools-x64_en-us but nothing happens when I double click on it. I also ran the housetrend micro thing and all seemed well.
Quote