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Windows 7: seems random bsod restarts to quickly to get any error code

27 Dec 2013   #1
scytzoh

windows 7 ultimate x64
 
 
seems random bsod restarts to quickly to get any error code

the bsod dont seem to occur at any paticular time seems pretty random. a .rar file is attached for possible assistance . hope i did everything correct. thank you


My System SpecsSystem Spec
.
27 Dec 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80038ed4e0, fffff88003e42cb0, 0, c}

Unable to load image igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys ( igdkmd64+23cb0 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80038ed4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88003e42cb0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000c, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
igdkmd64+23cb0
fffff880`03e42cb0 4889542410      mov     qword ptr [rsp+10h],rdx

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`02e570f8 fffff880`03d4e140 : 00000000`00000116 fffffa80`038ed4e0 fffff880`03e42cb0 00000000`00000000 : nt!KeBugCheckEx
fffff880`02e57100 fffff880`03d4ddbc : fffff880`03e42cb0 fffffa80`038ed4e0 fffffa80`033d0d50 fffffa80`02c62410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`02e57140 fffff880`02c0ff13 : fffffa80`038ed4e0 00000000`00a04537 fffffa80`033d0d50 fffffa80`02c62410 : dxgkrnl!TdrIsRecoveryRequired+0x114
fffff880`02e57170 fffff880`02c3ded6 : fffffa80`ffffffff 00000000`00a044b7 fffff880`02e572c0 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`02e57250 fffff880`02c23ce9 : fffffa80`033d1000 ffffffff`feced300 00000000`00000000 00000000`00000001 : dxgmms1!VidSchWaitForCompletionEvent+0x196
fffff880`02e57290 fffff880`02c30a60 : 00000000`0036ec51 00000000`00000000 fffff880`02e57798 fffff880`02e57540 : dxgmms1!VIDMM_GLOBAL::xWaitForAllEngines+0x1e9
fffff880`02e57390 fffff800`02ee7978 : ffffffff`ffffffff ffffffff`ffffffff 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_MEMORY_SEGMENT::RotateCopyCallback+0xe0
fffff880`02e57400 fffff880`02c35ac8 : 00000000`03c3f000 fffff880`02e576d8 00000000`00000000 fffff8a0`00000002 : nt!MmRotatePhysicalView+0x6e8
fffff880`02e57640 fffff880`02c2fffc : fffffa80`033d1c60 00000000`00002000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_PROCESS_HEAP::Rotate+0x148
fffff880`02e576d0 fffff880`02c21a3c : fffffa80`032b3870 fffff8a0`081d76e0 fffffa80`033d1c01 fffff880`02e57800 : dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+0x6fc
fffff880`02e57840 fffff880`02c2191b : fffffa80`033d1000 fffff880`02c21820 00000000`00000000 fffffa80`03282a10 : dxgmms1!VIDMM_GLOBAL::EvictAllAllocationInList+0x40
fffff880`02e57880 fffff880`02c1e831 : 00000000`00000269 00000000`00000000 00000000`00000000 fffffa80`00000000 : dxgmms1!VIDMM_GLOBAL::EvictAllReclaimedAllocation+0x43
fffff880`02e578d0 fffff880`02c387d9 : 00000000`00000000 fffff8a0`005ab540 fffffa80`00000000 fffffa80`03282a10 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xc79
fffff880`02e57aa0 fffff880`02c38514 : fffff800`04046080 fffff880`02c37f00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
fffff880`02e57c90 fffff880`02c38012 : 00000000`00000000 fffffa80`038718e0 00000000`00000080 fffffa80`02c62410 : dxgmms1!VidSchiSubmitQueueCommand+0x50
fffff880`02e57cc0 fffff800`02d16bae : 00000000`fffffc32 fffffa80`0338bb50 fffffa80`017e39e0 fffffa80`0338bb50 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`02e57d00 fffff800`02a698c6 : fffff800`02bf3e80 fffffa80`0338bb50 fffff800`02c01cc0 00000000`00000246 : nt!PspSystemThreadStartup+0x5a
fffff880`02e57d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
igdkmd64+23cb0
fffff880`03e42cb0 4889542410      mov     qword ptr [rsp+10h],rdx

SYMBOL_NAME:  igdkmd64+23cb0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: igdkmd64

IMAGE_NAME:  igdkmd64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a01d55b

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_igdkmd64.sys

BUCKET_ID:  X64_0x116_IMAGE_igdkmd64.sys

Followup: MachineOwner
---------

1: kd> lmvm igdkmd64
start             end                 module name
fffff880`03e1f000 fffff880`043f2500   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Thu May 07 00:22:19 2009 (4A01D55B)
    CheckSum:         005D8353
    ImageSize:        005D3500
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update this driver and watch for further BSOD's.

Driver Description: Intel Graphics driver
Driver Update Site: http://downloadcenter.intel.com/Default.aspx


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 seems random bsod restarts to quickly to get any error code




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