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Windows 7: Computer shuts off when gaming

29 Dec 2013   #11
SaberHeika

Windows 7 Home Premium 64bit
 
 

I just open up my laptop cleaned it out, reapplied thermal paste and everything, this is my computer temperature, Attachment 299220, My temperature was around that when I tried to load up Aura Kingdom and I crashed during the loading screen. Here's my latest .dmp file from the livekernal, I have the latest bios too


My System SpecsSystem Spec
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29 Dec 2013   #12
SaberHeika

Windows 7 Home Premium 64bit
 
 

Im running furmark test atm 20mins gpu is like 67* was 70 without speedfan, is there anyway to remove the throttle, so my computer doesnt shut off, I dont really care if it can damage my computer, Im going to eventually buy a new one, I want to know if there anything I can do to fix this, can I reinstall clean window, install a old update of my nvidia driver because that the issue and if not how do I disable the throttle, I just want to game, I never had this issue until 2 months and its really bothering me
My System SpecsSystem Spec
29 Dec 2013   #13
carwiz

Windows 7 Pro-x64
 
 

Did you install the BIOS update?

Follow the instructions for BSOD reporting by running the SF Utility with the Grab All button.

The dump just reported the same 0x117 TDR error on the video driver. You can try to update the Nvidia drivers but you should also check the OEM site for other updates. The BIOS update is marked CRITICAL.
My System SpecsSystem Spec
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29 Dec 2013   #14
SaberHeika

Windows 7 Home Premium 64bit
 
 

Yeah I updated my bios atleast that wat the exe file says I have the latet one and I followed the bsod and everytime I click grab all it doesnt give me a crash dump
My System SpecsSystem Spec
29 Dec 2013   #15
carwiz

Windows 7 Pro-x64
 
 

Where's the up loads? Are you letting it run to the end? Did you run it as administrator?

The utility can take up to several minutes to collect all the data.

Verify the location of your dump files between the advanced specs and your disk.
My System SpecsSystem Spec
29 Dec 2013   #16
SaberHeika

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by carwiz View Post
Where's the up loads? Are you letting it run to the end? Did you run it as administrator?

The utility can take up to several minutes to collect all the data.

Verify the location of your dump files between the advanced specs and your disk.
I'm running it as admin I followed the BSOD guide, my ram is 6.00GB so should I make it 6125 for initial and max, I tried that with complete memory dump, but it doesn't create then I tried System manged size and it doesn't work, then I tried using small memory dump, and it still doesn't work. Should I use small memory dump or complete and what should my custom size be if its 6GB
My System SpecsSystem Spec
30 Dec 2013   #17
carwiz

Windows 7 Pro-x64
 
 

Are you booting from the C: drive? (I have to ask.)

You need to reboot after making any changes to the variables for them to take affect. Post a snip of the window after you reboot.

A "complete" memory dump shouldn't even be an option if you have 6GB of memory. You should see; None, Kernel and Small. Select the Small dump option and verify the location as "%SYSTEMROOT%\Minidump", Then verify that the folder Minidump exists in C:Windows. The full folder path will be C:Windows\Minidump. You may not be able to see it if the option Hide System Files is selected. If the location is specified as in bold above and the folder doesn't exist then I will need to see your Environment Variables. (I can show you how to display them all if necessary.)

6125MB should have been plenty for a page file under normal circumstances. You can verify the size by looking in the root directory. (Again, if hidden system files is turned off.)
My System SpecsSystem Spec
30 Dec 2013   #18
SaberHeika

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by carwiz View Post
Are you booting from the C: drive? (I have to ask.)

You need to reboot after making any changes to the variables for them to take affect. Post a snip of the window after you reboot.

A "complete" memory dump shouldn't even be an option if you have 6GB of memory. You should see; None, Kernel and Small. Select the Small dump option and verify the location as "%SYSTEMROOT%\Minidump", Then verify that the folder Minidump exists in C:Windows. The full folder path will be C:Windows\Minidump. You may not be able to see it if the option Hide System Files is selected. If the location is specified as in bold above and the folder doesn't exist then I will need to see your Environment Variables. (I can show you how to display them all if necessary.)

6125MB should have been plenty for a page file under normal circumstances. You can verify the size by looking in the root directory. (Again, if hidden system files is turned off.)

I believe that I am booting from C: Drive, what you mean post a snip of the window after you reboot, you mean my desktop?

I selected small dump but it doesn't create any dump file, but oddly I believe it creates dump when I use kernal not too sure.
My System SpecsSystem Spec
30 Dec 2013   #19
SaberHeika

Windows 7 Home Premium 64bit
 
 

I was reading and this is what I found on some other forums

No dump files in the zip because no BSODs. You are experiencing "Live Kernel Events" - 0x117. They are one step below a BSOD and their dumps are different and in a different location. Not sure how useful they will be, but I'll see what clues they yield. Also, it would be hard for me to pass on having extra kernel dumps for the weekend

Is this why I don't have .dmp file for crashig cuz it not techically a BSOD, I don't actually get a blue screen my computer just shuts off when I try to play game and I don't know how to fix it, I tried to a clean window 7 installion before with updated graphic driver from nvidia, I also tried downloading the default driver but still crashes
My System SpecsSystem Spec
30 Dec 2013   #20
carwiz

Windows 7 Pro-x64
 
 

Yeah, these are special dumps from Windows kernel watchdog. With these, you should have gotten a message at the bottom of the screen. Upload those and the files from the BSOD utility. If you've already tried updating and/or rolling back the video driver as well as a clean install, It could be you're having heat problems. That's why I need to see all the utility files, not just the dumps.
My System SpecsSystem Spec
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