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Windows 7: Computer shuts off when gaming

30 Dec 2013   #21
SaberHeika

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by carwiz View Post
Yeah, these are special dumps from Windows kernel watchdog. With these, you should have gotten a message at the bottom of the screen. Upload those and the files from the BSOD utility. If you've already tried updating and/or rolling back the video driver as well as a clean install, It could be you're having heat problems. That's why I need to see all the utility files, not just the dumps.
If your talking about the .txt file here you go, I also put a video of me booting up my computer and it crashing when I load games and etc if you want to see that, but I don't get any .dmp files when I try to grab

http://www.dailymotion.com/video/x19...4-n_videogames


My System SpecsSystem Spec
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30 Dec 2013   #22
carwiz

Windows 7 Pro-x64
 
 

Upload those five kernel watchdog dumps please.

Have you tried to install this Nvidia driver release?

NVIDIA DRIVERS GeForce 331.82 Driver WHQL

Is the laptop plugged in or running off battery when the stop occurs?
My System SpecsSystem Spec
30 Dec 2013   #23
SaberHeika

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by carwiz View Post
Upload those five kernel watchdog dumps please.

Have you tried to install this Nvidia driver release?

NVIDIA DRIVERS GeForce 331.82 Driver WHQL

Is the laptop plugged in or running off battery when the stop occurs?
It's plugged in when the stop occurs, I had the latest Nvidia drivers but it crashed, so I tried uninstalling and downloading the default driver from sony website, but it crashes too.
My System SpecsSystem Spec
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30 Dec 2013   #24
carwiz

Windows 7 Pro-x64
 
 

All the watchdog dumps indicate the Nvidia WHQL drivers in use and they're showing invalid releases. Install the Sony drivers and keep those. Rerun the BSOD utility to refresh all the files after the next stop and upload any dump(s) you get from it. The last group don't match. One says the BIOS was updated and another doesn't. The utility may run for several minutes. Allow at least five minutes for it to complete if nothing else is running. Longer if not.
My System SpecsSystem Spec
30 Dec 2013   #25
SaberHeika

Windows 7 Home Premium 64bit
 
 

I'm having issues trying to recreate the LiveKernalReport, I'm Kernal Memory Dump, but I can't seem to create the .dmps, can you tell me how. I tried following the guide on the BSOD for Kernal memory dump, it doesn't seem to work.
My System SpecsSystem Spec
30 Dec 2013   #26
carwiz

Windows 7 Pro-x64
 
 

Leave the dump option set as Small. The regular dumps go to the "Minidump" folder and that's the options you're setting in the Advanced option window. The Watchdog dumps are Windows controlled and go to the "Watchdog" folder. You don't have control over those. They are two separate occurrences. If minidumps are created, the utility will pick them up. You will need to continue capturing the watchdog dumps manually.
My System SpecsSystem Spec
30 Dec 2013   #27
carwiz

Windows 7 Pro-x64
 
 

I forgot to ask; have you changed or installed new memory modules lately?
My System SpecsSystem Spec
31 Dec 2013   #28
SaberHeika

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by carwiz View Post
I forgot to ask; have you changed or installed new memory modules lately?
No I haven't
My System SpecsSystem Spec
31 Dec 2013   #29
SaberHeika

Windows 7 Home Premium 64bit
 
 

0a52c64a6a584e76d5a8fbf638f223dd.png
7b5edfaaa5cd4daafe7fc0282560d7b8.png

Leave it like that to create kernel reports?
My System SpecsSystem Spec
12 Jan 2014   #30
SaberHeika

Windows 7 Home Premium 64bit
 
 
Laptop Black Screen Error 0x117

I made a thread previously, and found out from old live kernal report file, I was receiving 0x117 "error" I did a full clean installation of windows downloading all the default drivers from my laptop driver website, but I still have black screen issues
"http://www.sevenforums.com/bsod-help-support/316451-computer-shuts-off-when-gaming.html"

As for providing crash dump files, I followed the guide, but when my laptop crashes it does not create any crash dump files, so if anyone can take a look at what I'm doing wrong, much appreciated.

Here's a video of what occurs with my laptop
1460435_10200196029062459_329244584_n - Video Dailymotion
My System SpecsSystem Spec
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 Computer shuts off when gaming




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