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Windows 7: BSOD While surfing on the net (playing POE,FB Minigames) Or multi-task

03 Jan 2014   #21
nommy the first

Microsoft Windows 8.1 64-bit Professional
 
 

Quote:
As for the BIOS , what "could" happen if i installed the newer version, could my Mobo flank out , (Since it isn't compatible with my Cpu) What are the possibilities ?
Worst case scenario is that the update fails and that it can render your mobo inaccessible. If that happens you might be able to reflash it back to the older version, but that doesn't always work. If you'd like I can ask one of our BIOS experts to give a more thorough explanation?

Quote:
I would also like to know if , theres some other way to read the results of the test ?!
When you run Furmark without closing it, it will create a pop up with your "score" once it completes. To my knowledge there is no other way to see the results besides completing the test.

Quote:
Let me know if i should do the Furmak , and leave it run until it bsod's or if i should do like i did earlier close it when reaching 100degree's
This is completely up to you. If you feel comfortable with running it with temperatures that high, then you can do it, but if you don't, then don't.

----------

You have five dump files from today, I will read them from latest to first;

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {ffffffff8902b5d2, d, 0, fffff800030b73b1}

Probably caused by : amdppm.sys ( amdppm!C1Halt+2 )

Followup: MachineOwner
---------
Usual cause: Faulty driver, failing service, faulty BIOS.
More info Bug Check 0xA
amdppm.sys is a Windows driver and shouldn't crash on it's own, so let's see if we can pinpoint the failing driver.

----------

Code:
2: kd> dps fffff88003186000 fffff8800318c000
fffff880`0318ba58  00000000`00000000
fffff880`0318ba60  00000000`00000000
fffff880`0318ba68  00000000`00000000
fffff880`0318ba70  fffff880`0318bb00
fffff880`0318ba78  fffff880`05959542Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xb8542
Just as the dumps I checked in my previous post, your GPU driver is put to blame.

----------

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41790, fffffa8000bb3860, ffff, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35084 )

Followup: MachineOwner
---------
Usual cause: Memory management error.
More info Bug Check 0x1A_41790.
Again, a Windows driver is put to blame.

As per my knowledge this dump file doesn't show any finite cause.

----------

The third dump file is another 0x1E bug check, this time it points to the nvmf6264.sys, the nvstor.sys and the nvraid.sys driver.

----------

The fourth and fifth dump files are more 0x1A bug checks.

----------

I am suspecting that your GPU might be the problem, do you have a spare GPU to test this with?
If so, please install it and run Furmark as displayed in my previous post. If it doesn't crash then use it as you normally would for a day or two and report back anything.
If you don't, please install the 331.82 WHQL driver from here following the procedure from my last post and rerun Furmark to rule out a faulty driver.


Good luck and keep us posted,
Nommy


My System SpecsSystem Spec
.
03 Jan 2014   #22
nommy the first

Microsoft Windows 8.1 64-bit Professional
 
 

Your temperatures are very high overall, and yes, your GPU temperature is absurdly high.

Have you ever reapplied the thermal paste on your GPU? Please do so by following this tutorial. Please also clean your desktop on the inside as displayed in this tutorial.
For more info, please watch this video:

The video speaks of the CPU, but this also applies to the GPU.

If you'd like I can ask one of our specialized guru's to give some more advice?

Also, instead of editing your post, please post any edits that contain new information in a new reply, as I won't get any notifications when you edit your post.


Good luck and keep us posted,
Nommy
My System SpecsSystem Spec
03 Jan 2014   #23
Voisard

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hey thanks!

I will clean the inside of my pc like mentioned, I will also go to a store later today buy some thermal paste since this hasn't been done in close to 3 years approx. (I happen to understand that it might be the cause of my high temps ?! )

And finally for the Bios , yes if you could check with someone specialized with installing Bios onto a mobo that is incompatible with a cpu , what are the steps suggested in doing so, (if suggested, changing it,lol)

As for my Gpu , my temps where hanging in the 108degrees while gaming for approx. 30mins , and no bsod's .. so i dunno if i should keep the driver i installed earlier or if i go for the other one you just mentioned?! I unfortunately do not have a spare gpu to play around with...
Let me know what should i do, keep or toss and reinstall the new one. ?! (btw , what are the differences of both drivers ?! )
My System SpecsSystem Spec
.

03 Jan 2014   #24
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Voisard
Lets start with knowing your system. Saying I have this and that means nothing at this time. You must follow instruction and guidance or you will never get this computer fixed.
Use these and post as instructed so we can see what your system is.
As far as I'm concerned help is limited until we know what we are working with.

By Brink:

System Info - See Your System Specs

By Kari:

Speccy - Publish Snapshot of your System Specs

We need to know exactly what you system is.
Look at my specs in the lower left of this post (My System Specs) and it should give you a idea what information we need.
My System SpecsSystem Spec
03 Jan 2014   #25
Voisard

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

http://speccy.piriform.com/results/3...SjGK0X0bv0Ey57If you read the first 2 pages , you wouldn't be here saying this...

I've uploaded several files with all my system specs ... I have Cpu-z images , i have speccy's general idea , and i have the complete SF_Diagnostics report attached to several posts aswell ..
My System SpecsSystem Spec
03 Jan 2014   #26
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by Voisard View Post
And finally for the Bios , yes if you could check with someone specialized with installing Bios onto a mobo that is incompatible with a cpu , what are the steps suggested in doing so, (if suggested, changing it,lol)
What CPU do you have, what do you want to install? I don't find a Phenom 9950 as listed in your specs.
What BIOS do you have, CPUz, Mainboard tab will show it.
My System SpecsSystem Spec
03 Jan 2014   #27
nommy the first

Microsoft Windows 8.1 64-bit Professional
 
 

Quote:
I will clean the inside of my pc like mentioned, I will also go to a store later today buy some thermal paste since this hasn't been done in close to 3 years approx.
Thanks for posting back your results. After having done all of that, please upload new Speccy snapshots by following this;
  1. Open Speccy. Click on the Summary tab.
  2. Click on File and then on Save Snapshot.
  3. Set the save location as your desktop and upload the file by following this tutorial.
    Please upload a snapshot of your machine in the following situations;
    • Idle, after startup.
    • After being used for a few hours.
    • After straining the GPU by, for example, playing some High Res games.
----------

Quote:
I happen to understand that it might be the cause of my high temps ?!
Exactly. The thermal paste is there to help the heat sink regulate the excess heat away and if there's much dust in your system it will obstruct the air flow from the fans making it very hard for them to properly cool your system.

----------

Quote:
And finally for the Bios , yes if you could check with someone specialized with installing Bios onto a mobo that is incompatible with a cpu , what are the steps suggested in doing so, (if suggested, changing it,lol)
Done. Please be patient until they arrive.

----------

Quote:
As for my Gpu , my temps where hanging in the 108degrees while gaming for approx. 30mins , and no bsod's .. so i dunno if i should keep the driver i installed earlier or if i go for the other one you just mentioned?! I unfortunately do not have a spare gpu to play around with...
108 degrees is very high (assuming that it's Celsius, and not Fahrenheit), but after replacing the thermal paste and cleaning your system it's bound to reduce to a more acceptable temperature.

If you aren't encountering any BSoD's now, I'd suggest you not to change the driver. Keep it as-is and report back with a fresh scan of the SF Diagnostic Tool if you get a new BSoD.


Good luck and keep us posted,
Nommy
My System SpecsSystem Spec
03 Jan 2014   #28
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Yes I have read all your post.
We need your specs just where you just put them. So we can see them with your every post. Your specs will follow your every post. Most won't go through 25 plus post and pick out a piece of your specs here and there.
Thanks for filling out your specs correctly.
I will look and see if the hardware should work together.
I will probably be back with more question.

Please remember that the people trying to help you have already helped thousands of people fix their computers.
We can only do that for you if you help us help you.
My System SpecsSystem Spec
03 Jan 2014   #29
Voisard

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Alright thanks Layback bear and Props to you Nommy the First !!
So far the temps are much much better , (Even realized i had a case fan that wasn't functioning)

Yes indeed the temps back then where in Celsius.

As for the temps, i've attached a screenie

Attachment 300214
Note these temps are recorded after my pc was in use "mainly web browsing" for couple of hours and some idle moments.

Once i have some time to play some high res game, ill post another ss.

Thanks again,
We may have found the problem *fingers crossed*
My System SpecsSystem Spec
03 Jan 2014   #30
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

You can use the snipping tool to select just the window you want, or press ALT+PRNTSCRN to capture the Active window to paste into MS Paint.

This is the preferred, best way to upload an image or a file to a post.
Screenshots and Files - Upload and Post in Seven Forums
You may also upload a photo or image as you would a file, without using the Snipping tool.

This is another way to fill in your specs, as an option.
To better help us to help you would you please add your systems specs? Here's the correct way to do it. :SystemInfo See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.

Your System Specs here.

After doing this your specs will be available in each of your posts.
Click on My system Specs in the lower left of this post to see how it should look.
Full instructions are in the tutorial.


Did you read my post about your BIOS?
My System SpecsSystem Spec
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 BSOD While surfing on the net (playing POE,FB Minigames) Or multi-task




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