BSOD While surfing on the net (playing POE,FB Minigames) Or multi-task

Page 1 of 4 123 ... LastLast

  1. Posts : 25
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD While surfing on the net (playing POE,FB Minigames) Or multi-task


    Hello Windows 7 Forums !

    Well it seems i have some BSOD errors , unfortunately for me .

    I did some searching before posting, and did a Memory Test ,
    and came with results which i can't understand ..

    Log Name: System
    Source: Microsoft-Windows-MemoryDiagnostics-Results
    Date: 12/28/2013 5:27:15 PM
    Event ID: 1102
    Task Category: None
    Level: Error
    Keywords:
    User: Système
    Computer: serveurfilm
    Description:
    The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-MemoryDiagnostics-Results" Guid="{5F92BC59-248F-4111-86A9-E393E12C6139}" />
    <EventID>1102</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2013-12-28T22:27:15.387800000Z" />
    <EventRecordID>122173</EventRecordID>
    <Correlation />
    <Execution ProcessID="3604" ThreadID="3608" />
    <Channel>System</Channel>
    <Computer>serveurfilm</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <UserData>
    <Results xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/Reliability/Postboot/Events">
    <LaunchType>Manual</LaunchType>
    <CompletionType>Fail</CompletionType>
    <MemorySize>4095</MemorySize>
    <TestType>10</TestType>
    <TestDuration>1085</TestDuration>
    <TestCount>12</TestCount>
    <NumPagesTested>1047273</NumPagesTested>
    <NumPagesUnTested>1121</NumPagesUnTested>
    <NumBadPages>10</NumBadPages>
    <T1NumBadPages>0</T1NumBadPages>
    <T2NumBadPages>0</T2NumBadPages>
    <T3NumBadPages>8</T3NumBadPages>
    <T4NumBadPages>0</T4NumBadPages>
    <T5NumBadPages>0</T5NumBadPages>
    <T6NumBadPages>0</T6NumBadPages>
    <T7NumBadPages>0</T7NumBadPages>
    <T8NumBadPages>0</T8NumBadPages>
    <T9NumBadPages>2</T9NumBadPages>
    <T10NumBadPages>0</T10NumBadPages>
    <T11NumBadPages>0</T11NumBadPages>
    <T12NumBadPages>0</T12NumBadPages>
    <T13NumBadPages>0</T13NumBadPages>
    <T14NumBadPages>0</T14NumBadPages>
    <T15NumBadPages>0</T15NumBadPages>
    <T16NumBadPages>0</T16NumBadPages>
    </Results>
    </UserData>
    </Event>

    I've also attached a screenshot of my current pc specs .

    To come back on the topic,
    These crashes (BSOD's) occur mainly when i multi-task (no games) , Frequently when i play "client games" ex: (Path of Exile , Tera Rising , etc.. ) And often when i play browser games while multi-tasking , (Facebook games) . And as always my bsod's indicate memory failures, so since i was not 100% sure, i did the Windows Vista Memory test, and to my surprise that too , read memory failures ..

    My question to you , what would be causing this, how to remove those bsod's , and with the specs i've attached , is it worth the trouble to buy new hardware for the pc, or i would be better off buying a new one?

    Thanks alot

    Steve.V
    Last edited by Voisard; 29 Dec 2013 at 12:14.
      My Computer


  2. Posts : 25
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #2

    Bump, Sorry for this, was in a rush, and didn't realize i had to post a SF attachment ,

    Now it's attached !

    Thanks for , rereading !
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    The zip you uploaded does not contain any crash dump.

    Follow it: Dump Files - Configure Windows to Create on BSOD
    Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

    Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Dont run any disc cleanup program before you upload another zip.
      My Computer


  4. Posts : 25
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    Alright , another BSOD just occured ,

    I was browsing while playing Path of Exile , and the crash occured, Memory crash if i read correctly.

    I also grabbed the Blue Screen Viewer software , and it seems interesting,.. it managed to give me the driver that "would" be in fault .

    But anyhow , i'd still love to have an opinion of someone qualified, to tell me whats going wrong, with my pc.

    Thanks !
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    The crash dump itself is not showing much more info about the BSOD, but the stop 0x1A BSOD is caused either by memory malfunction or by some driver passing bad information to the memory.

    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    If it does not show any error, enable Driver Verifier to monitor the drivers.
    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any.
    ______________________________________________________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1A, {41284, 5ffd001, 25ff, fffff70001080000}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4ad3 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000041284, A PTE or the working set list is corrupt.
    Arg2: 0000000005ffd001
    Arg3: 00000000000025ff
    Arg4: fffff70001080000
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x1a_41284
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  chrome.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff800030da727 to fffff80003083bc0
    
    STACK_TEXT:  
    fffff880`02a96208 fffff800`030da727 : 00000000`0000001a 00000000`00041284 00000000`05ffd001 00000000`000025ff : nt!KeBugCheckEx
    fffff880`02a96210 fffff800`0309d1f9 : fffffa80`0629a3f8 ffffffff`ffffffff fffffa80`06dbfb50 ffffffff`ffffffff : nt! ?? ::FNODOBFM::`string'+0x4ad3
    fffff880`02a96250 fffff800`030789eb : dff00000`a53a3847 fffff680`0002ffe8 ffffffff`ffffffff 000fffff`ffffffff : nt!MiTerminateWsle+0x29
    fffff880`02a96290 fffff800`03070142 : fffffa80`06274900 fffff880`00000000 fffffa80`0629a060 fffffa80`0629a3f8 : nt!MiDecommitPages+0x20b
    fffff880`02a96b20 fffff800`03082e53 : ffffffff`ffffffff 00000000`001ce1d0 00000000`001ce1c8 00000000`00004000 : nt!NtFreeVirtualMemory+0x382
    fffff880`02a96c20 00000000`76e2149a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`001ce198 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76e2149a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+4ad3
    fffff800`030da727 cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+4ad3
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  521ea035
    
    FAILURE_BUCKET_ID:  X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4ad3
    
    BUCKET_ID:  X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4ad3
    
    Followup: MachineOwner
    ---------
      My Computer


  6. Posts : 25
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #6

    Hello Arc,

    I've did the memtest86 , not sure how to post the results , but in 1hr of testing i came up with around 10 errors , so i stopped it . Like mentioned ..

    I've also came across more Bsod's , so i've attached another zipped folder with mini dumps inside .. (i think the memtest will be in there aswell ?!

    (if not let me know how do i get the results , thanks !
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    Voisard said:
    I've did the memtest86 , not sure how to post the results , but in 1hr of testing i came up with around 10 errors , so i stopped it . Like mentioned ..
    Now follow the "Part 3: If You Have Errors:" of How to Test and Diagnose RAM Issues with Memtest86+

    Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

    How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
    How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:

    No code has to be inserted here.
    It is a RAM, a bad RAM.

    But if you have got a result like that:

    No code has to be inserted here.
    It is a motherboard issue. The particular slot is bad.
      My Computer


  8. Posts : 25
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #8

    Alright , so i will do the other tests like mentioned ,
    But for the minidump files , and all the other BSOD titles such as ,: irql less or not equal , system service exception , kmode exception not handled , and the numerous memory management errors ... Would all those be related to that ram that may be "bad" or that slot..?

    In other words , my pc would be in good shape apart from that bad ram/slot ? No other things to update,mention to change/fix ?

    EDIT : I've also noticed you didn't check my SF folder which i included into my post (Which has numerous dump files) ... Why's that ?
      My Computer


  9. Posts : 25
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    test Slot1 Slot2
    RAM1 Error Error
    RAM2 Error Error


    Are the results i ran into when i worked with memtest again this morning ... Hopefully it isn't as bad as i look at it.

    I'm no expert , but to me it looks like the motherboard would be the issue , hence both ram sticks aren't passing the test in both slots . ( And both my Ram Sticks are 1 year old, bought them as a pair, so the sticks do match)

    Hopefully we will figure this out ! :)

    Thanks again Archie! I believe in you!
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Voisard said:
    test Slot1 Slot2
    RAM1 Error Error
    RAM2 Error Error


    Are the results i ran into when i worked with memtest again this morning ... Hopefully it isn't as bad as i look at it.

    I'm no expert , but to me it looks like the motherboard would be the issue , hence both ram sticks aren't passing the test in both slots . ( And both my Ram Sticks are 1 year old, bought them as a pair, so the sticks do match)

    Hopefully we will figure this out ! :)

    Thanks again Archie! I believe in you!
    That's an odd result. No minimization can be done based on it. It may be that the kit is damaged. Can you manage some spare RAM to test the situation? From the family members or friends? And, is it still within warranty, get replacement RAM from the vendor.

    Otherwise, apply those RAMs in another computer and see what happens there.

    If still the same situation continues, then we may consider it as a motherboard issue.

    About dumps checking, RAM issue may cause anything compel to fail, and BSOD with any name may occur. And when the RAM issue is detected, no need to check more dumps ... but it is needed to determine the origin of the issue.
      My Computer


 
Page 1 of 4 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:26.
Find Us