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Windows 7: BSOD 0x3B and 0x1E

03 Jan 2014   #41
SekitaLuna

Windows 7 Home Premium 64bit SP1
 
 

5-6 Hours Ago

Formatted then installed Windows with SP1 from ISO image DVD.

Installed all updates on Windows Update.

Installed MSE then Installed MBAM Pro.

Updated Graphics drivers.

Installed more Updates from Windows.

Installed Teamspeak 3 then Steam.

Thats about it...

I'm at a loss as well. I have never had this much trouble out of a computer. I am not, in any way, an expert on computers but I'm not a novice either. All I can guess is something is conflicting somewhere or something in my computer is "dying". It is almost midnight here so I am shutting this thing down to get some sleep and will see if I can get it into the shop tomorrow.


My System SpecsSystem Spec
.
03 Jan 2014   #42
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Really only 5 or 6 hours ago.

Then I'm puzzled why this is the first and last entries in your logs. Taking your computer to a professional shop sounds like a good idea.

SEKITA-PC.txt (111.0 KB, 0 views) SekitaSF_02-01-2014.zip (245.6 KB, 0 views)

Event[0]:
Log Name: System
Source: Service Control Manager
Date: 2010-11-20T15:57:42.323
Event ID: 7036
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: 37L4247F27-08
Description:
The Volume Shadow Copy service entered the stopped state.


Event[2986]:
Log Name: System
Source: Service Control Manager
Event[0]:
Log Name: System
Source: Service Control Manager
Date: 2010-11-20T15:57:42.323
Event ID: 7036
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: 37L4247F27-08
Description:
The Volume Shadow Copy service entered the stopped state.


Event[2986]:
Log Name: System
Source: Service Control Manager
Date: 2014-01-02T21:45:23.258
Event ID: 7036
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Sekita-PC
Description:
The Portable Device Enumerator Service service entered the stopped state.


Event ID: 7036
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Sekita-PC
Description:
The Portable Device Enumerator Service service entered the stopped state.
My System SpecsSystem Spec
03 Jan 2014   #43
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Update JMicron RAID driver from Driver Reference Table - jraid.sys.

Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
You should not have installed these things at the first place.
My System SpecsSystem Spec
.

03 Jan 2014   #44
SekitaLuna

Windows 7 Home Premium 64bit SP1
 
 

Wow, shows I should know more about my comp before using Driver Navigator.

Alright, I have uninstalled Intel Rapid Storage. The Micron site doesn't want to work for me. Going to try it with IE. (Didn't work there either)

UPDATE: Driver Navigator sets a restore point with every driver installation/update. Since Jraid was the last thing I installed from it, I just restored the computer to that update.

UPDATE: System has been up and running since I did the restore with no complications. No errors, BSOD, or conflicts. I will go ahead and mark this as solved.

Once again, Thank you Arc for all your patience and advice.

Thank you Layback for your input as well.

I felt like Alice in the rabbit hole (hence the sig and avvie)
My System SpecsSystem Spec
03 Jan 2014   #45
SekitaLuna

Windows 7 Home Premium 64bit SP1
 
 

And of course as SOON as I mark it as solved.. it crashes. It still says the Jraid is installed =/

On Fri 1/3/2014 3:41:06 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: win32k.sys (win32k!EngUnmapFontFileFD+0x1AA6D)
Bugcheck code: 0x8E (0xFFFFFFFFC0000005, 0xFFFFFFFF93F187B1, 0xFFFFFFFFA6532C34, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This bug check indicates that a kernel-mode application generated an exception that the error handler did not catch.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


My System SpecsSystem Spec
04 Jan 2014   #46
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

No crash dump in the zip.

Attachment 300301
My System SpecsSystem Spec
04 Jan 2014   #47
SekitaLuna

Windows 7 Home Premium 64bit SP1
 
 

Reformatted and Re-installed Win 7 with the -correct- ISO this time. ( I was using 32 instead of 64) I was tired when I made the ISO image, so another lesson learned. Be awake, and have coffee before trying to tune your PC. My hard drive arrived yesterday so I went ahead and installed it. I will be formatting the old one into a backup drive once the bay adapter gets here.

I have only had one BSOD and I think that was due to updates as I was doing them in batches.

I didn't use Driver Navigator, everything has been downloaded from manufacturer or an authorized source. I keep waiting, expecting a BSOD, and every little hang has me holding my breath. Is there anything you can see that I missed or need to be concerned about?

My System SpecsSystem Spec
04 Jan 2014   #48
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

No BSOD yet, as per the zip, and it appears to be a better installation than the last one.

Quote   Quote: Originally Posted by SekitaLuna View Post
I didn't use Driver Navigator,
Never use such a stuff. In a previous post you told that program pointed 20 (or something similar) drivers to be updated. You did not have 20 drivers at all that may be updated without of windows updates. Those programs are much more fool than a dumb user.

As you have a previous bad experience with storage stuff, I would suggest you to not use Acronis; at least upto that time when it is determined to be stable.

Now use the computer as it is .... if needed the network drivers may need be updated. But dont attempt for it without asking us. Will go for it only and only if it causes any problem, otherwise not.
My System SpecsSystem Spec
04 Jan 2014   #49
SekitaLuna

Windows 7 Home Premium 64bit SP1
 
 

Only had one but it was in the middle of updating so I imagine that had something to do with it.

On Sat 1/4/2014 12:25:26 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0xFFFFFFFFC0000005)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8800111A23C, 0x1, 0x9)
Error: KMODE_EXCEPTION_NOT_HANDLED
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: KMODE_EXCEPTION_NOT_HANDLED


I have not used Acronis. It was suggested on the WD installation site (My HD was shipped bare) so I saved it to a disk "JIC" before reformatting. Had no use for it when I looked at it. I'm glad you mentioned the current instability
(I think you meant my computer) might cause issues or I might have tried to use Acronis to format the 500GB HD for backup once the adapter got here. =/

Forgot to turn on mini dump.. it's active now.
My System SpecsSystem Spec
04 Jan 2014   #50
SekitaLuna

Windows 7 Home Premium 64bit SP1
 
 

Alright... here we go again. I am making an appt today with Geek Squad.

On Sat 1/4/2014 5:40:14 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\010414-24601-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x4688)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF880090E2C98, 0xFFFFF880090E24F0, 0xFFFFF88001248F37)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.




My System SpecsSystem Spec
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 BSOD 0x3B and 0x1E




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