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Windows 7: Getting BSOD after waking up my notebook from sleep mode

29 Dec 2013   #1
realdatiw

Windows 7 Ultimate x64 SP1
 
 
Getting BSOD after waking up my notebook from sleep mode

Hi all. Im new here.
Today while i left the house i turned my Asus K52F notebook into Sleep mode. After a few hours i came back and wanted to continue my unfinished job but i get the Startup repair screen. I started it in normal mode and i found out what happened. I started googling and i followed some instructions what to do. I tried many things but no-one of them worked thats why i'm posting here my weird problem.

I never used Sleep mode before so i don't know if this is a new or a long-standing problem. When i put it into Sleep mode and it's idle i close the lid. After opening the lid and turning the notebook on everytime is the same again...getting the BSOD error window after boot-up.

So i started googling and downloaded and installed Windows SDK. With Dumpchk & WinDbg Im analyzed the minidump file. The results get me puzzled:
Dumpchk was telling me that the bad driver is probably ntoskrnl.exe ( nt+75bc0 )
WinDbg was telling me that the bad driver is probably pci.sys


So after this i tried Driver Verifier with all drivers which wasnt Microsoft's + the two drivers from DumpChk and WinDbg (ntoskrnl & pci.sys)

I restarted notebook and at windows loading i get a BSOD screen. It was the Daemon Tools's driver: dtsoftbus01.sys
After uninstalling DT and the driver from the DevMgmt i tried Verifier again. My notebook booted up without problems. But it didn't fixed the error. The PC got again the BSOD at wake-up.

I was googling hours about this and im realized that many ppl have this problem too.
I did alot of it but i dont get a right fix or solution. I want some help from you, please help me troubleshoot this. I hope you'll be able to help me. Im an IT technician im open for any kind of questions. Thank you.


My System SpecsSystem Spec
.
30 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

So you have uninstalled Daemon Tools? A good move indeed.

The later two DV enabled crash dumps are pointing to BlueSoleil Bluetooth Plug and Play driver.
Code:
BugCheck C9, {24c, fffff880016773a0, fffff98072e00dc0, 103}

Unable to load image \SystemRoot\System32\Drivers\vbtenum.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vbtenum.sys
*** ERROR: Module load completed but symbols could not be loaded for vbtenum.sys
Probably caused by : vbtenum.sys ( vbtenum+33a0 )

Followup: MachineOwner
---------
And the driver is of Jurassic age.
Code:
fffff880`01674000 fffff880`01678680   vbtenum  T (no symbols)           
    Loaded symbol image file: vbtenum.sys
    Image path: \SystemRoot\System32\Drivers\vbtenum.sys
    Image name: vbtenum.sys
    Timestamp:        Mon Mar 05 17:47:00 2007 (45EC0A3C)
    CheckSum:         0000886A
    ImageSize:        00004680
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Disable Bluetooth.

But, the BSOD is happening due to Qualcomm Atheros AR9285 Wireless Network Adapter. The mainfold of the issue, pci.sys error.
Code:
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa8007067050 00000000 00000000-00000000    
          Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
 \Driver\athr
            Args: 00014400 00000001 00000004 00000002
 [ 16, 2]   0 e1 fffffa8007126e10 00000000 fffff8000346e710-fffffa800d03a160 Success Error Cancel pending
           \Driver\vwifibus    nt!IopUnloadSafeCompletion
            Args: 00014400 00000001 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800d0352b0    

            Args: 00000000 00000000 00000000 00000000
And it is too old, too.
Code:
fffff880`080ff000 fffff880`083a5000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Tue Jun 21 13:33:39 2011 (4E00505B)
    CheckSum:         002A5DE2
    ImageSize:        002A6000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Drivers for Atheros AR9285 and Windows 7.

Let us know the results.
My System SpecsSystem Spec
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 Getting BSOD after waking up my notebook from sleep mode




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