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Windows 7: Bsod please help

29 Jan 2014   #31
frigasaca

Windows 7 Professional
 
 

Sorry I haven't replied for a while, I decided to let a store run a full pc diagnostic. In the end they said they found no hardware errors, and what was causing the problems was the peace thin metal at the back of my tower covering the gpu vent. I thought that couldn't be the right solution and it wasn't. I don't have any friends with graphics cards or ram I could try in my computer to experiment with which makes it that much harder. As soon as I play any game, I get an error from either the game or windows and it says I need more memory and suggesting to kill the program to prevent memory loss and to save more memory. The problem in my mind must have to be to buy a new kit of RAM. I don't want to buy something that won't help, but all the problems on my screen say one thing or another about needing more memory. I haven't got a blue-screen for a long time now, probably because I can't play a game long enough to get one when a memory error appears.

Thank you again to you all you guys but mainly you essenbe and Britton. The time you put in to help me and reply to me makes it impossible to put it into words. I really appreciate it!


My System SpecsSystem Spec
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30 Jan 2014   #32
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

OK, and you're welcome. I would like you to do 2 things for me. First, go into bios and look at your sata controller and see what it is set to (Raid, AHCI or IDE), Then look at the ram timings, voltage and frequency. Just look this time and tell us what they are. Next, download and install CPUZ, if you don't already have it. Download the first one on the top of the right column, it will say 1.68 set up, english. Install it. It will have tabs at the top. Please post a screenshot (Screenshots and Files - Upload and Post in Seven Forums) of the CPU tab, mainboard tab, memory tab and the SPD tab. What I would like is on the SPD tab in the upper left will be a drop down box that will say memory slot selection slot 1. Post a screenshot of that, then using the dropdown box, select slot 2. Keep doing that until you have all 4 dimm slots. You can use the snipping tool to save the screenshots (click start, type snipping tool in the search box and click on the entry that appears) Save them as JPEG. So, your screenshots should be the CPU tab, mainboard tab, Memory tab and 4 shots of the SPD tab. When you post those screenshots and tell us the settings in bios, we'll go from there. Also, if you don't mind, go to control panel, catagory view, and select uninstall a program. Use the snipping tool and post a screenshot of all the programs you have installed. If you do those 3 things, it will give us some information to look at. That sounds like a lot of things, but in reality you can do them in 5-10 minutes. Just write the bios settings down and tell us what they are. Sata controller setting, ram timings, frequency and dimm voltage. Tell us what they are, you will need to know that info later. We will later have you go back to BIOS and set optimized defaults., you will need to know those settings then.
My System SpecsSystem Spec
30 Jan 2014   #33
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by frigasaca View Post
As soon as I play any game, I get an error from either the game or windows and it says I need more memory and suggesting to kill the program to prevent memory loss and to save more memory. The problem in my mind must have to be to buy a new kit of RAM. I don't want to buy something that won't help, but all the problems on my screen say one thing or another about needing more memory. I haven't got a blue-screen for a long time now, probably because I can't play a game long enough to get one when a memory error appears.

Thank you again to you all you guys but mainly you essenbe and Britton. The time you put in to help me and reply to me makes it impossible to put it into words. I really appreciate it!
Can you post a snip of this error when it happens, or write it down exactly? The other one said to close Firefox, try uninstalling it then reinstalling from their site.

Just to eliminate infection, please use this: Free Virus Scan | Online Virus Scanner from ESET IT may take an hour or more, so allow time.

Press the Windows logo key and PAUSE/BREAK at the same time and post a snip of system properties, follow essenbe's suggestions first.
My System SpecsSystem Spec
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31 Jan 2014   #34
frigasaca

Windows 7 Professional
 
 

I have screen shots of everything you two have asked. I took pictures of the bios as well. I ran the anitvirus and there were no threats detected. I couldnt get a snip of the memory popup because it never happened today, one game crashed (it said "arma 2 is not responding" only option was to close program). Besides that I ran one other game and it seemed to run about the same as usual so thats pretty strange.
My System SpecsSystem Spec
31 Jan 2014   #35
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

OK, how many ram sticks do you have installed? Also they appear to be in single chanel mode. Consult your manual on where to install 2 modules. Boards usually have 4 slots, 2 of one color and 2 of another color. If you have 2 ram sticks, both should be in the same color, usually slots 1 and 3 or 2 and 4. They are also mis matched. Also, go into bios and where it says Dimm Voltage which is set to auto. Input 1.8V. Save and exit. Another problem is you are running a 64 bit system with 3 GB of ram. For an example, I have 16 GB of ram on a 64 GB system. It is using slightly over 3 GB just to idle on the desktop. Yours won't take that much to run, but it will take most of your ram to run. I would buy a matched set of quality ram and use those instead of what you have. That means don't use what you have, use the kit. You can run the Crucial memory advisor which will scan your system and tell you what is compatable with your board. You can buy from whoever you want as long as they are the same frequency, timings and voltage as the crucial advisor lists. I would stay with G Skill, Corsair or Kingston ram. The package and the sticks will tell you the correct timings and voltage. Imput those into bios manually. I always set the ram manually. You will need a minimum of 4 GB but preferably 8 GB of ram. Also, in your list of programs, what is 'The Big Red Button'?

Also, please run sfc /scannow if you haven't already. this will tell you how, use method 2 it will only take a few minutes. Please advise us of the results. SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
01 Feb 2014   #36
frigasaca

Windows 7 Professional
 
 

I have to ram sticks installed. They are both on single channel mode, which I can't change (since they are mismatched) until I get my new ram and then I'll make sure to put it into dual channel. I'll also be sure to change the dimm voltage. It sucks that it will take most of my ram to run, but can't to be spend $200 on 8gb of ram nor do I really want to since I want to save money for building a new pc in the future. The ram I bought has what seems to be decent specs (from what I know) and pretty good reviews. And I will remove the ram I have in right now and put in the new stuff when I get it like you said. I also ran crucial memory advisor and it said it was compatible. The Big Red Button is some silly usb powered button I got for a dollar a while ago that i never use, which is harmless. ThinkGeek :: Big Red Button - USB Powered Rage Relief Device

I ran sfc and I got a cbs file with the results that I'll attach. It said it had fixed an error after I ran it.

Ram I bought: Newegg.ca - Crucial 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel Kit Desktop Memory Model CT2KIT25664AA800 I know I don't know if it performs well until it arrives, but does it look like OK ram by looking at the specs?
My System SpecsSystem Spec
01 Feb 2014   #37
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

The ram you linked to says out of stock. I don't know about the prices, but you can buy it direct from Crucial. Crucial makes good ram and have a good warranty. On the sfc that you ran. It says it made changes. Reboot (which is when it makes those changes) and run it again. If it keeps finding errors, reboot and run it again. It may take 3 or 4 times, but run it until it says 'found no integrity violations'. 4 GB is plenty for most things. I just said 8, if possible, because I noticed several games installed. When you receive the new ram, run the new ram and do not install the old ram. Make sure bios and windows recognize the new ram and run memtest86+ for a minimum of 8 passes to make sure there are no problems with it. It should perform well if the Crucial adviser recommended it. They guarantee compatibility. If everything works correctly, you should see an improvement in performance. Crucial is a reputable company and you should have no problems from them or the ram.
My System SpecsSystem Spec
02 Feb 2014   #38
frigasaca

Windows 7 Professional
 
 

Awesome! Thanks for the information. When the ram arrives I'll be sure to keep you posted. I guess after I bought it, it went out of stock.

I ran the sfc scan again and it said "windows resource protection found corrupt files but was unable to fix." I don't really know what to make of that. Hopefully its nothing serious.

Also, the windows memory error thing popped up today so I have attached the exact popup.
My System SpecsSystem Spec
02 Feb 2014   #39
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

On the sfc file corruption. Sometimes there are too many for it to fix all at one time. Reboot (which is when it fixes the ones it can) and run sfc again. It can take 3 or 4 reboots and running again to fix them all, if it can do it. But, they have to be fixed. They are system files that are corrupted, that's all sfc checks. There are a few other things you can try, but I've never had much luck with the. If that happens to me, I just do a clean install. It's faster and easier than hunting down which files they are one at a time and trying to fix each one. If tou plan for it and get all your information, drivers, disks, installation programs and activation numbers out; you can do a clean install in a few hours. I do them often. But, I would wait until I get the new ram. If that is what is causing the BSODs, it won't help to do the install yet, most likely. BSODs usually are the cause of many file corruption cases. But it's a chicken or the egg problem. Are the BSODs causing the file corruption or is the file corruption causing the BSODs? If you are using Steam for your games, I can help you there, usually. Just copy your personal files to anothe drive as well as the SteamApps folder.
My System SpecsSystem Spec
02 Feb 2014   #40
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Just a not on the SFC. What is does is try to find clean file copies in the winsxs folder, if it doesn't no amount of running it will help. Generally when a file is corrupted the one in winsxs is too.

Re-run sfc/scannow, zip the file C:\Windows\Logs\CBS\CBS.log and attach to your next post. I'll ask for help with this part.
My System SpecsSystem Spec
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 Bsod please help




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