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Windows 7: Annoying BSOD

31 Dec 2013   #1
fahmifitu

Windows 7 ultimate edition 32-bit
 
 
Annoying BSOD

Hi all,
I'm having an annoying BSOD Since last year
i installed blue screen viewer and as it appears the problem was in halmacpi.dll .. the bsod is showing different error numbers >> kernel_irql_blablabla something about memory mangament, a uncorrectable hardware 0x00000124
I tried to format, cleaning/removing rams.. nothing happened

at first i thought it was from avira antivirus so i unistalled it and bsod had gone for a while but now it's back :")


I have a PC running Windows 7 ultimate edition
with gigabyte motherboard core 2 duo cpu

check the attachments
pls help )) thanks


My System SpecsSystem Spec
.
31 Dec 2013   #2
matts6887

Windows 7 ultimate 64-bit
 
 

Did you make sure to follow ALL instructions in the bsod posting instructions shown above? If not; please make sure you do so as it will help us to serve you better.
My System SpecsSystem Spec
01 Jan 2014   #3
fahmifitu

Windows 7 ultimate edition 32-bit
 
 

Quote   Quote: Originally Posted by matts6887 View Post
Did you make sure to follow ALL instructions in the bsod posting instructions shown above? If not; please make sure you do so as it will help us to serve you better.
Yes ofc BRO .. check the attachment

I debugged it tho using WinDbg it was from ntkrpamp.exe .. I couldnt figure out how to fix it
My System SpecsSystem Spec
.

03 Jan 2014   #4
fahmifitu

Windows 7 ultimate edition 32-bit
 
 

anyone?
My System SpecsSystem Spec
03 Jan 2014   #5
YoYo155

Windows 10
 
 

Welcome to SF fahmifitu .

Unfortunately files are missing, so I'm not getting the full picture.
Please run the SFDT again and let it run its course it can take 15min at times to collect all the data necessary.
There should be eight files generated not including the dumps.

From what I can piece together this is a very very old machine (shouldn't be running Windows 7).

Code:
!sysinfo machineid
Machine ID Information [From Smbios 2.3, DMIVersion 35, Size=1090]
BiosVendor = Award Software International, Inc.
BiosVersion = FA
BiosReleaseDate = 12/26/2006
SystemManufacturer =  
SystemProductName =  
SystemVersion =  
BaseBoardManufacturer = Gigabyte Technology Co., Ltd.
BaseBoardProduct = 8I865GME-775-RH  

[Processor Information (Type 4) - Length 35 - Handle 0004h]
  Socket Designation            Socket 775
  Processor Type                Central Processor
  Processor Family              b2h - Pentium IV Processor
  Processor Manufacturer        Intel
  Processor ID                  650f0000fffbebbf
  Processor Version             Intel(R) Celeron(R) D CPU
  Processor Voltage             8dh - 1.3V
  External Clock                133MHz
  Max Speed                     3600MHz
  Current Speed                 3600MHz
  Status                        Enabled Populated
  Processor Upgrade             Socket 478
  L1 Cache Handle               0009h
  L2 Cache Handle               000ah
  L3 Cache Handle               [Not Present]

[Memory Device (Type 17) - Length 27 - Handle 001bh]
  Physical Memory Array Handle  001ah
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          1024MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                A0
  Bank Locator                  Bank0/1
  Memory Type                   02h - Unknown
  Type Detail                   0000h -
  Speed                         333MHz

[Memory Device (Type 17) - Length 27 - Handle 001ch]
  Physical Memory Array Handle  001ah
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          1024MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                A1
  Bank Locator                  Bank2/3
  Memory Type                   02h - Unknown
  Type Detail                   0000h -
  Speed                         333MHz
The bugchecks are 0x124 which is a hardware fault, all are the same NOTIMEOUT_ERR (0,0)
which is usually a thermal issue.
Code:
BugCheck 124, {0, 85d03854, b2000000, 1020080f}

kd> !errrec 85d03854

Error Type    : BUS error
Operation     : Generic

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ 85d03964
Section       @ 85d03bbc
Offset        : 872
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSLG_SRC_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 0)
  Status      : 0xb20000001020080f
Quote:
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. - H2SO4
The generic nature of the 0x124 (Arg1=0) stop code means we would have to take
the trail & error approach.


What is the make, model and age of your PSU?
Fill out this form and post back the result:
Good practice, open up the case and re-seat all types of connection.
  • SATA Cables (HDD/SSD/ODD).
  • SATA-Power.
  • Motherboard 24-pin.
  • Motherboard 4/8-pin (CPU).
  • Re-seat the RAM.
  • Re-seat the GPU.
Make sure that every slot / cable head is free of dust or other obstruction.
Make sure that every connection is seating properly and firmly in-place.

Also have a look at the motherboard and the GPU, search for any "bad caps", bulky, leaking bloated capacitors.

i.e




Test for thermals and stability:
  • Download HWinfo and post a Screenshot of the sensors window, one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.
    • Before running Prime95 make sure to enable Round-off checking (see 1st post under the tutorial).
    Note   Note
    It is not mandatory to run both tests simultaneously, although possible as long as the temperatures are under constant monitoring.
Reset the BIOS back to default:
Note   Note
Write down the current value of the SATA Mode!
Its either AHCI or IDE.
After resetting the CMOS go back and verify the value for SATA Mode is what it was
when the OS was installed.

If any component is overclocked reset it back to stock speeds!



Good places to read more:
My System SpecsSystem Spec
06 Jan 2014   #6
fahmifitu

Windows 7 ultimate edition 32-bit
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
Welcome to SF fahmifitu .

Unfortunately files are missing, so I'm not getting the full picture.
Please run the SFDT again and let it run its course it can take 15min at times to collect all the data necessary.
There should be eight files generated not including the dumps.

From what I can piece together this is a very very old machine (shouldn't be running Windows 7).

[CODE]!sysinfo machineid
Machine ID Information [From Smbios 2.3, DMIVersion 35, Size=1090]
BiosVendor = Award Software International, Inc.
BiosVersion = FA
BiosReleaseDate = 12/26/2006
SystemManufacturer =
SystemProductName =
SystemVersion =
BaseBoardManufacturer = Gigabyte Technology Co., Ltd.
BaseBoardProduct = 8I865GME-775-RH

[Processor Information (Type 4) - Length 35 - Handle 0004h]
Socket Designation Socket 775
Processor Type Central Processor
Processor Family b2h - Pentium IV Processor
Processor Manufacturer Intel
Processor ID 650f0000fffbebbf
Processor Version Intel(R) Celeron(R) D CPU
Processor Voltage 8dh - 1.3V
External Clock 133MHz
Max Speed 3600MHz
Current Speed 3600MHz
Status Enabled Populated
Processor Upgrade Socket 478
L1 Cache Handle 0009h
L2 Cache Handle 000ah
L3 Cache Handle [Not Present]

[Memory Device (Type 17) - Length 27 - Handle 001bh]
Physical Memory Array Handle 001ah
Memory Error Info Handle [Not Provided]
Total Width 64 bits
Data Width 64 bits
Size 1024MB
at ad'[/URL][/B][/U][/LIST]
Sorry for delaying, I have exams this week so i couldnt reply.

yes, It's an old machine. the power supply have broken down so i changed it with another computer's power supply. but i have BSOd even before changing it so it's probably not the problem.

about the missing files : i'll try to upload the file again as soon as i can it's just one of those rough weeks
the problem is when i start the computer this stupid BSOD comes up and i have to restart. it's hard to make a full scan with the sf even with safemode.

i'll check the MB as u said for any problems

I want to ask what os is good for my pc? vista?




thanks for replying
My System SpecsSystem Spec
10 Jan 2014   #7
YoYo155

Windows 10
 
 

It's OK take your time .

You get a 0x124 BSOD every time you power on the PC?
Have you performed any of the above?
Any results / updates?
As of now I think it's too soon to be talking about which OS.
My System SpecsSystem Spec
10 Jan 2014   #8
fahmifitu

Windows 7 ultimate edition 32-bit
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
It's OK take your time .

You get a 0x124 BSOD every time you power on the PC?
Have you performed any of the above?
Any results / updates?
As of now I think it's too soon to be talking about which OS.
Hi again..

Yes I get BSOD every time I start my pc , I did take a look at the motherboard everything is looking good and working, reseated the cables and cleaned them and runned that sf again. Check the attachments!
My System SpecsSystem Spec
11 Jan 2014   #9
YoYo155

Windows 10
 
 

Thanks for the added information .

How are the temperatures?
Did you look for dust build up?
When was the last time the thermal paste was replaced?
My System SpecsSystem Spec
11 Jan 2014   #10
fahmifitu

Windows 7 ultimate edition 32-bit
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
Thanks for the added information .

How are the temperatures?
Did you look for dust build up?
When was the last time the thermal paste was replaced?
Fans are working and there is no dust ..

i dont know what is thermal paste and never replaced it .. Is this unfixable or what? should i buy a new power supply or something else?
My System SpecsSystem Spec
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