Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD and restarts randomly, 0x0000007f and 0x0000001e

31 Dec 2013   #1
drnick5

Windows 7 64-bit
 
 
BSOD and restarts randomly, 0x0000007f and 0x0000001e

Hey Folks, I have a Dell inspiron 580 tower that will randomly restart. Sometimes it will be when I'm playing a game like Skyrim or World of Warcraft, other times it will eb when I'm browsing a website (with one time happening when trying to install a program)

Using bluescreen view and whocrashed, I can see a bunch of bsod messages. most of them are different each time

Exception not Handled 0x0000001e

Unexpected_Kernel_Mode_Trap 0x0000007f

Memory_Management 0x0000001a

as well as a few others.

I've already run an overnight memtest86 test which passed. I replaced the power supply with a good Corsair one thinking it might be dells crappy PSU causing this. Still no change.

I also ran a stress test with prime95 for a few hours, no crashes, temps never got above 70 degrees.

Also ran 3dMark11 a few times to see if stressing the video card would make it fail, but I couldn't get it to fail during this test.

Attached are the mini dumps, any clue as to what might be the cause?

Thanks in advance for any info!


My System SpecsSystem Spec
.
31 Dec 2013   #2
drnick5

Windows 7 64-bit
 
 

Whoops, I only attached the mini dumps, not the full set of files after using "grab all" in the utility. attached is the full zip with all the files.
My System SpecsSystem Spec
31 Dec 2013   #3
YoYo155

Windows 10
 
 

Welcome to SF drnick5 .
I would recommend starting with Driver Verifier to help us pinpoint a problematic driver.
Please follow the detailed quote below to enable Driver Verifier.

Quote   Quote: Originally Posted by Arc;
Enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
.

31 Dec 2013   #4
drnick5

Windows 7 64-bit
 
 

Thanks for the reply! I just created a restore point and went to start running driver verifier. I followed the link and checked off the options (Create custom settings>check off stand settings, force pending i/o requests, irp logging>select drivers from a list) When I get to the list, every driver showed is from Microsoft Corporation (the FAQ says to only select non MS drivers, but I don't see any) I know I have some non MS drivers as there is an Nvidia graphics card installed.

Any ideas? or should I just go back and tell it to test all drivers?
My System SpecsSystem Spec
31 Dec 2013   #5
YoYo155

Windows 10
 
 

I know you have other non-Microsft driver apart from the nVidia one.
Please Disable Driver Verifier, restart the PC and follow the procedure listed below instead.

Before selecting the drivers post a screenshot of the list, it's odd the only reason I can think of is that
they are not loaded, did you try and enable DV (Driver Verifier) in Safe-Mode?

Please enable driver verifier following this TUTORIAL | But using these settings:
Quote:

  1. Go to Start and type in "verifier" (without the quotes) and press Enter
  2. Select "Create custom settings (for code developers)" and click "Next"
  3. Select "Select individual settings from a full list" and click "Next"
  4. Select everything EXCEPT FOR "Low Resource Simulation", "Force Pending I/O Requests", "IRP Logging" and click "Next"
  5. Select "Select driver names from a list" and click "Next"
  6. Then select all drivers NOT provided by Microsoft, Unknown, or Macrovision and click "Next"
  7. Select "Finish" on the next page.
My System SpecsSystem Spec
31 Dec 2013   #6
drnick5

Windows 7 64-bit
 
 

Yeah, it is VERY strange! I'm definitely not in safe mode. Here is a zip of 3 screen shots (I couldn't view all the drivers in 1 windows, and you can't maximize driver verifier for some reason)

As you can see, there are only microsoft drivers listed... very strange.
My System SpecsSystem Spec
31 Dec 2013   #7
YoYo155

Windows 10
 
 

This is very odd, I'll ask and see maybe someone had encountered it before hang tight.

In the mean time, did you try to physically remove one (or more) of the RAM modules
and run the system in that configuration?
My System SpecsSystem Spec
31 Dec 2013   #8
drnick5

Windows 7 64-bit
 
 

I haven't tried removing any ram modules, I ran a very long MEM test overnight and had 0 errors, so I assumed the RAM isn't the problem here.

I went back into driver verifier and tried to select "all unsigned drivers" just to see if it pulled up anything. It gave a message saying "no unsigned drivers found"... this is wacky!
My System SpecsSystem Spec
31 Dec 2013   #9
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by drnick5 View Post
I haven't tried removing any ram modules, I ran a very long MEM test overnight and had 0 errors, so I assumed the RAM isn't the problem here.

I went back into driver verifier and tried to select "all unsigned drivers" just to see if it pulled up anything. It gave a message saying "no unsigned drivers found"... this is wacky!
I've seen bad RAM pass memtest before, the test is not perfect.
Try, what have you got to lose?

I've asked for help it should be sooner rather than later .
My System SpecsSystem Spec
31 Dec 2013   #10
YoYo155

Windows 10
 
 

Can you try again after restarting the PC?
My System SpecsSystem Spec
Reply

 BSOD and restarts randomly, 0x0000007f and 0x0000001e




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD randomly 0x0000007F (0x00000008 0x801DE0000
Randomly my computer shows BSOD. This just started about 2 days ago. Cannot imagine what the problem is. I see no pattern to the BSOD. Estelle
BSOD Help and Support
BSOD randomly occuring STOP: 0x0000007f
My computer keeps blue screening since I bought it pretty much. It came without an OS so I installed Windows 7 Home Premium 64bit, and the drivers for components myself. It usually works fine, plays games with very high settings with no issue. When I'm casually using it, or just leaving it...
BSOD Help and Support
Randomly occurring BSOD, error 0x0000007F
Good day to you, gentlemen! I've been having an agonizing problem for months now, and I just can't seem to find the source of the problem on my own, so I am asking for your help. I've been getting randomly occurring BSODs for a while now(0x0000007F). I removed all the dust from my PC, checked...
BSOD Help and Support
Multiple BSOD erros (0x0000003b, 0x0000007f, 0x0000001a, 0x0000001e) &
As said above in the title, I have been getting multiple BSODs on this new build. The build is using mostly old parts except for the motherboard, CPU, PSU, and card reader. The HDD, ODD, and RAM are all reused from previous computers. It's been almost every day that I would get a BSOD on this...
BSOD Help and Support
0x0000001e and 0x0000007f BSOD, Random Occurances
I started off getting the 0x0000007f BSOD and I think it was relating to my graphics card drivers so I reinstalled the drivers, now I've been getting 0x0000001e BSOD and I haven't a clue what the problem is. These seem to happen only once each day and I can't seem to find any relation to what I...
BSOD Help and Support
BSOD randomly, errors are sometimes 0x0000007F, 0x00000083, 0x0000001A
Hello I've been having problems with my computer for the past few months. I've opened the computer up and removed the dust build up. BSOD happens at random times when it running. Some days nothing wrong happens. Other days it just displays the BSOD when Windows 7 Boots up. Or other days the...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:43.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App