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Windows 7: BSOD playing Counter-Strike: Global Offensive

01 Jan 2014   #1
ThatOneGuy97

Windows 7 Professional x64
 
 
BSOD playing Counter-Strike: Global Offensive

Interals:

  • Intel Core i5-4670K 3.4GHz Quad-Core Processor
  • Asus Z87-A ATX LGA1150 Motherboard
  • G.Skill Ripjaws X Series 8GB (1 x 8GB) DDR3-1600 Memory
  • GeFore 8800 GTS 512 MB
This is a brand new custom build. Its only a few days old now and I just recently started playing CS:GO on it. Yesterday it was running quite smoothly. Today after about 45 - 60 mins it will BSOD.


All of my drivers are up to date and so is windows. I have attached SF_Diagnostic_Tool results.

Anyone who can help resolve this issue, it would be greatly appreciated.


My System SpecsSystem Spec
.
01 Jan 2014   #2
ThatOneGuy97

Windows 7 Professional x64
 
 

Bump:
BSOD on Idle

Dump file attached
My System SpecsSystem Spec
01 Jan 2014   #3
carwiz

Windows 7 Pro-x64
 
 

It looks like a hardware failure. Specifically, L0 Cache write error in processor 4. This is often caused by heat. Check for dust build up on the CPU heatsink and fan. If it's clean, check the case fans for proper operation. You might also try running with case open and fan blowing into the case and see if the same BugCheck 0x124 continues to occur.

Code:
 
BugCheck 124, {0, fffffa800e1cb028, bf800000, 124}
Probably caused by : hardware
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800e1cb028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.

===============================================================================
Common Platform Error Record @ fffffa800e1cb028
-------------------------------------------------------------------------------
Record Id     : 01cf073797a70983
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 1/1/2014 22:35:11
Flags         : 0x00000000
===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800e1cb0a8
Section       @ fffffa800e1cb180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal
Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000004
===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800e1cb0f0
Section       @ fffffa800e1cb240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal
Local APIC Id : 0x0000000000000004
CPU Id        : c3 06 03 00 00 08 10 04 - bf fb da 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0  @ fffffa800e1cb240
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800e1cb138
Section       @ fffffa800e1cb2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
Error         : DCACHEL0_WR_ERR (Proc 2 Bank 1)
  Status      : 0xbf80000000000124
  Address     : 0x000000041e188d00
  Misc.       : 0x0000000000000086
My System SpecsSystem Spec
.

01 Jan 2014   #4
ThatOneGuy97

Windows 7 Professional x64
 
 

Is the same error being given as well?
My System SpecsSystem Spec
01 Jan 2014   #5
ThatOneGuy97

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by carwiz View Post
It looks like a hardware failure. Specifically, L0 Cache write error in processor 4. This is often caused by heat. Check for dust build up on the CPU heatsink and fan. If it's clean, check the case fans for proper operation. You might also try running with case open and fan blowing into the case and see if the same BugCheck 0x124 continues to occur.
Also, this is a brand new build, most of the internals are new. including the mobo, cpu and cpu fan. All case fans are working properly. The case is as close to dust free as it can get.
My System SpecsSystem Spec
01 Jan 2014   #6
carwiz

Windows 7 Pro-x64
 
 

The last one is the same error (124).
I would check to make sure the heat sink is fully seated. L0 cache is right next to the cores and sensitive to heat. Also be sure there isn't TOO much heat sink compound and that it's spread evenly. Too much is worse than none.
My System SpecsSystem Spec
01 Jan 2014   #7
ThatOneGuy97

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by carwiz View Post
The last one is the same error (124).
I would check to make sure the heat sink is fully seated. L0 cache is right next to the cores and sensitive to heat. Also be sure there isn't TOO much heat sink compound and that it's spread evenly. Too much is worse than none.
Im afraid to take the heat sink off to make sure there is enough/ not to much thermal compound because I don't anymore, nor can i current get more. My Intel processor came with a fan pre-coated with thermal paste. All my temp gauges are under 90 degrees F. Ill try running CSGO with the case open, and a fan blowing inside.

Thanks for the help so far! I'll post updates soon.
My System SpecsSystem Spec
01 Jan 2014   #8
carwiz

Windows 7 Pro-x64
 
 

I would at least check the mounting pins. The lower right (#4) may not be engaged. #1 and #2 is the CPU latch hinge side.

1..2
3..4
My System SpecsSystem Spec
01 Jan 2014   #9
ThatOneGuy97

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by carwiz View Post
I would at least check the mounting pins. The lower right (#4) may not be engaged. #1 and #2 is the CPU latch hinge side.

1..2
3..4
Checked! 1,2,4 were all good, 3 was in but a little lose. So far so good.
My System SpecsSystem Spec
02 Jan 2014   #10
ThatOneGuy97

Windows 7 Professional x64
 
 

Still continued to happen.. If I leave the game open and running but minimized it runs fine for a while. Once I actually start playing the game it will blue screen. The last time it happened I didn't even get to see a blue screen it just locked up. I had to manually restart the PC.
My System SpecsSystem Spec
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 BSOD playing Counter-Strike: Global Offensive




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