BSOD playing Counter-Strike: Global Offensive

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  1. Posts : 22
    Windows 7 Professional x64
       #1

    BSOD playing Counter-Strike: Global Offensive


    Interals:


    • Intel Core i5-4670K 3.4GHz Quad-Core Processor
    • Asus Z87-A ATX LGA1150 Motherboard
    • G.Skill Ripjaws X Series 8GB (1 x 8GB) DDR3-1600 Memory
    • GeFore 8800 GTS 512 MB

    This is a brand new custom build. Its only a few days old now and I just recently started playing CS:GO on it. Yesterday it was running quite smoothly. Today after about 45 - 60 mins it will BSOD.


    All of my drivers are up to date and so is windows. I have attached SF_Diagnostic_Tool results.

    Anyone who can help resolve this issue, it would be greatly appreciated.
      My Computer


  2. Posts : 22
    Windows 7 Professional x64
    Thread Starter
       #2

    Bump:
    BSOD on Idle

    Dump file attached
      My Computer


  3. Posts : 4,161
    Windows 7 Pro-x64
       #3

    It looks like a hardware failure. Specifically, L0 Cache write error in processor 4. This is often caused by heat. Check for dust build up on the CPU heatsink and fan. If it's clean, check the case fans for proper operation. You might also try running with case open and fan blowing into the case and see if the same BugCheck 0x124 continues to occur.

    Code:
     
    BugCheck 124, {0, fffffa800e1cb028, bf800000, 124}
    Probably caused by : hardware
    Followup: MachineOwner
    ---------
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800e1cb028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
    
    ===============================================================================
    Common Platform Error Record @ fffffa800e1cb028
    -------------------------------------------------------------------------------
    Record Id     : 01cf073797a70983
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 1/1/2014 22:35:11
    Flags         : 0x00000000
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800e1cb0a8
    Section       @ fffffa800e1cb180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000004
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800e1cb0f0
    Section       @ fffffa800e1cb240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000004
    CPU Id        : c3 06 03 00 00 08 10 04 - bf fb da 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ fffffa800e1cb240
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800e1cb138
    Section       @ fffffa800e1cb2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : DCACHEL0_WR_ERR (Proc 2 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x000000041e188d00
      Misc.       : 0x0000000000000086
      My Computer


  4. Posts : 22
    Windows 7 Professional x64
    Thread Starter
       #4

    Is the same error being given as well?
      My Computer


  5. Posts : 22
    Windows 7 Professional x64
    Thread Starter
       #5

    carwiz said:
    It looks like a hardware failure. Specifically, L0 Cache write error in processor 4. This is often caused by heat. Check for dust build up on the CPU heatsink and fan. If it's clean, check the case fans for proper operation. You might also try running with case open and fan blowing into the case and see if the same BugCheck 0x124 continues to occur.
    Also, this is a brand new build, most of the internals are new. including the mobo, cpu and cpu fan. All case fans are working properly. The case is as close to dust free as it can get.
      My Computer


  6. Posts : 4,161
    Windows 7 Pro-x64
       #6

    The last one is the same error (124).
    I would check to make sure the heat sink is fully seated. L0 cache is right next to the cores and sensitive to heat. Also be sure there isn't TOO much heat sink compound and that it's spread evenly. Too much is worse than none.
      My Computer


  7. Posts : 22
    Windows 7 Professional x64
    Thread Starter
       #7

    carwiz said:
    The last one is the same error (124).
    I would check to make sure the heat sink is fully seated. L0 cache is right next to the cores and sensitive to heat. Also be sure there isn't TOO much heat sink compound and that it's spread evenly. Too much is worse than none.
    Im afraid to take the heat sink off to make sure there is enough/ not to much thermal compound because I don't anymore, nor can i current get more. My Intel processor came with a fan pre-coated with thermal paste. All my temp gauges are under 90 degrees F. Ill try running CSGO with the case open, and a fan blowing inside.

    Thanks for the help so far! I'll post updates soon.
      My Computer


  8. Posts : 4,161
    Windows 7 Pro-x64
       #8

    I would at least check the mounting pins. The lower right (#4) may not be engaged. #1 and #2 is the CPU latch hinge side.

    1..2
    3..4
      My Computer


  9. Posts : 22
    Windows 7 Professional x64
    Thread Starter
       #9

    carwiz said:
    I would at least check the mounting pins. The lower right (#4) may not be engaged. #1 and #2 is the CPU latch hinge side.

    1..2
    3..4
    Checked! 1,2,4 were all good, 3 was in but a little lose. So far so good.
      My Computer


  10. Posts : 22
    Windows 7 Professional x64
    Thread Starter
       #10

    Still continued to happen.. If I leave the game open and running but minimized it runs fine for a while. Once I actually start playing the game it will blue screen. The last time it happened I didn't even get to see a blue screen it just locked up. I had to manually restart the PC.
      My Computer


 
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