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Windows 7: BSOD on Reboot 0x1000007e

01 Jan 2014   #1
DrNorton

Windows 7 Pro
 
 
BSOD on Reboot 0x1000007e

Almost every time after rebooting I receive a BSOD.

Logs attached.

Any help appreciated thanks!


My System SpecsSystem Spec
.
02 Jan 2014   #2
carwiz

Windows 7 Pro-x64
 
 

A lot of technicians here are hesitant to help someone that has modified the report files. We don't know what else was changed or if the files are even valid. It can cause a lot of wasted time chasing a wild goose. You did not remove your key; you removed your Product ID which helps us determine what version of Windows is running on your system.

The best I can do is let you know your motherboard OEM USB-3 driver is out of date and may have caused the BSOD. I suggest you check for an update from support at the OEM's website.

Also, you have two real time virus scanners that can interfere with each other and other programs causing BSODs. Remove Comodo Internet Security and keep MSE. Make sure Windows Firewall is enabled.

After Comodo is removed and a reboot, run SFC /scannow from an elevated command prompt and report back any console messages.

Quote:
Unable to load image \SystemRoot\system32\DRIVERS\nusb3xhc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for nusb3xhc.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffffc0000005, fffff88004a863ca, fffff8800355add8, fffff8800355a630}
Probably caused by : nusb3xhc.sys ( nusb3xhc+193ca )
Followup: MachineOwner


fffff880`04a6d000 fffff880`04a9d000 nusb3xhc T (no symbols)
Loaded symbol image file: nusb3xhc.sys
Image path: \SystemRoot\system32\DRIVERS\nusb3xhc.sys
Image name: nusb3xhc.sys
Timestamp: Fri Sep 25 08:58:31 2009 (4ABCCC87)
My System SpecsSystem Spec
03 Jan 2014   #3
DrNorton

Windows 7 Pro
 
 

I did indeed edit the product ID, Some of the numbers reminded me of my Key so I edited that out. All other files are untouched.

I appreciate the direction, I will follow the suggestions and post back with my progress.

Thanks again.
My System SpecsSystem Spec
.

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 BSOD on Reboot 0x1000007e




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