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Windows 7: Constant BSOD after installing NVIDIA drivers; 0x00000116

02 Jan 2014   #1
rct2guy

Windows 7 Home Premium Edition, 64-bit
 
 
Constant BSOD after installing NVIDIA drivers; 0x00000116

Hello all; I'd appreciate your help in solving this problem as quick as possible. A friend of mine recently reinstalled his copy of Windows on a fresh new drive; All other components are the same. After a reformat and reinstallation, everything went smoothly until he installed his graphics drivers. Each time he restarted the computer, he got a BSOD before reaching the desktop. He didn't appear to have any restore points, so he hard to start over at square one, but avoided installing the graphics drivers until later.

Well, today, he went ahead and installed some older drivers, hoping they didn't give him issue, but lo and behold, they did. I had him create a restore point before installing the drivers in case they didn't work, but he apparently can't restore the system as the restore point he made "isn't compatible with the version of Windows." He's running a copy of Windows 7 Home Premium 64-bit (I thinkhe has Service Pack 1, but he cannot verify this). He's running an Nvidia GeForce GTX 660 Ti. The drivers he tried the first time around were the 331.82 set. The last ones he installed were the 320.49 set.

I'd include the requested dump files, but like I said, we can't access the desktop, and he didn't have Windows automatically create the dump files, so we have no way of accessing them. We're happy to post any information needed; We just want to get this fixed so he can have a usable system again!

Below is the BSOD he receives:



My System SpecsSystem Spec
.
02 Jan 2014   #2
YoYo155

Windows 10
 
 

Hi rct2guy .

Just for future use and reference I recommend not going higher the 314.22 driver release,
known tried and true.

You should be able to boot into Safe Mode and manually delete the nvlddmkm.sys driver from driver directory, that is just to gain access to the full Windows environment. It is not the proper way to uninstall the drivers!.
Code:
C:\Windows\System32\drivers
My System SpecsSystem Spec
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 Constant BSOD after installing NVIDIA drivers; 0x00000116




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