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Windows 7: Acer keeps rebooting after Post, wont stop until battery is taken out

03 Jan 2014   #1
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 
Acer keeps rebooting after Post, wont stop until battery is taken out

Hey guys my sisters laptop is now killing itself it seems. It wont boot up, what happens is it goes to Acer post (which is just acer logo with the sentence press F2 to go to setup) and then it just resets, it continuously does this. I thought it might be a battery problem but that does not seem to be the case as it does the same thing without the battery and just plugged into the power. I cant seem to get enough time to even get into the setup or try to get into safemode as it resets before it lets me do anything. When i took a look at the fan it doesnt seem to be moving or i cant make it out that it is so im thinking it could be overheating because the fan isnt moving at all but i dont think a laptop can overheat that fast.

Any suggestions?


My System SpecsSystem Spec
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03 Jan 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Actually laptops overheat quicker......I would say the laptop is definitely shutting itself off to prevent heat damage. Can you troubleshoot the fan?
My System SpecsSystem Spec
03 Jan 2014   #3
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Actually laptops overheat quicker......I would say the laptop is definitely shutting itself off to prevent heat damage. Can you troubleshoot the fan?
The only possible way is to see if the fans turning, otherwise i cant laptop shuts itself off too quick, taking it to my dads tomorrow cos i dont have current tools to open laptop, but yeah im thinking its the fan, people keep saying its corrupted hardd rive when i looked it up though but i dont think thats it, its been working fine all day
My System SpecsSystem Spec
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03 Jan 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

I agree......the BIOS/POST is independent of the hard drive, so I don't see how it could be the hard drive. Can you see the CMOS battery? If so, with the computer powered down and OFF, see if you can unclip it/disconnect it, wait a minute, put it back and reboot.

https://www.google.com.au/search?q=a...w=1366&bih=652
My System SpecsSystem Spec
03 Jan 2014   #5
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

cmos battery? you mean like a switch or a button right? and you mean on the laptop or the battery itself?
My System SpecsSystem Spec
03 Jan 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

No. Its a small battery (like a watch battery) that powers the CMOS (BIOS) on the motherboard itself.....when they go wrong, strange things happen at the BIOS level.
My System SpecsSystem Spec
03 Jan 2014   #7
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

ok so once i see this battery i disconnect it... now to look up the model tomorrow, its 3 am here lol
My System SpecsSystem Spec
05 Jan 2014   #8
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

unfortunately it seems we were wrong, it seems to be a hard drive problem and we cant even access it with a dock, it comes up as removeable disk that needs to be reformated.
My System SpecsSystem Spec
05 Jan 2014   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Really? Did you do that? Is it up and running now? Do you need any help with installation etc.?
My System SpecsSystem Spec
05 Jan 2014   #10
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Really? Did you do that? Is it up and running now? Do you need any help with installation etc.?
No i haven't had it reformatted yet, still trying to find ways to recover if possible but if a dock can't do it i dont think anything can.
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