BSOD cant login win32k help please, important files on latoo

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  1. Posts : 7
    windows 7 ultimate
       #1

    BSOD cant login win32k help please, important files on latoo


    I woke up today to an update and after updating I can no longer login without crashing. BSOD evrrytime, even in safe mode. Help please, I have to get into the computer even if its just to save files and wipe
      My Computer


  2. Posts : 7
    windows 7 ultimate
    Thread Starter
       #2

    The title is supposed to say laptop, sorry typing on phone
      My Computer


  3. Posts : 7
    windows 7 ultimate
    Thread Starter
       #3

    I did system restore in cmd, but it looks as if when it restarts next, the same thing will happen. The updates look like they are ready to install. Is there some way I can delete the driver file in order to fix this problem? It was error with Win32k.sys the majority of the times, otherwise it said Blue something error. Unfortunately, I think this a huge pack of updates..Is there a way I can rollback the driver or delete the update file?
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    More information is required.

    1. Download this .BAT file to your desktop

    Download


    2. Right-click the .BAT file and 'Run as Administrator'
    3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

      My Computer


  5. Posts : 7
    windows 7 ultimate
    Thread Starter
       #5

      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    I'll take a look this evening.
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #7

    Unfortunately the zip file doesn't contain a .dmp file for analysis.

    Can you boot to desktop now? If so, please follow this:

    Dump Files - Configure Windows to Create on BSOD

    then when you next get a BSOD, rerun the .bat file instructions I posted earlier and upload the new zip file here again.
      My Computer


  8. Posts : 7
    windows 7 ultimate
    Thread Starter
       #8

    I got bsod today. No system restore and can't boot in safe mode
      My Computer


  9. Posts : 7
    windows 7 ultimate
    Thread Starter
       #9

    I installed windows on drive c but files are on d, can't I reformat without losing files?
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #10

    Which files are you referring to?
      My Computer


 
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