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Windows 7: BSOD (Usually while on youtube) irql_not_less_or_equal and some more

03 Jan 2014   #1
CtrlAltElite

Windows 7 Home Premium 64bit
 
 
BSOD (Usually while on youtube) irql_not_less_or_equal and some more

My laptop has been BSODing lately with multiple errors this one appears the most common as of late

in the fourth part of the bsod theres something about stop 0x0000000a and a few others i didn't get a chance to read.


My System SpecsSystem Spec
.
03 Jan 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum.

No dumps to analyze. Please carry out the steps below:

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Norton is known to cause BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Run Disk Check on your Hard Drive(s): Disk Check

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test: http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html


If this does not provide stability. Test RAM.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.
My System SpecsSystem Spec
04 Jan 2014   #3
CtrlAltElite

Windows 7 Home Premium 64bit
 
 

Thanks.

Have started going through what youve said so far nothing has shown issues still waiting on "sfc /scannow" and ESET. Will update when complete.

EDIT#1 after 3 sfc /scannow this is what the results are.
EDIT#2 again bsod
passed seagate test
new sf attached
My System SpecsSystem Spec
.

05 Jan 2014   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.
My System SpecsSystem Spec
05 Jan 2014   #5
CtrlAltElite

Windows 7 Home Premium 64bit
 
 

Is there anything else I can try? I am not really able to do the ram test.
My System SpecsSystem Spec
05 Jan 2014   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Are you able to boot your PC to safe mode?

Start your computer in safe mode - Microsoft Windows Help
My System SpecsSystem Spec
06 Jan 2014   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello CtrlAltElite, can you tell us why you can't run the ram test? We find a great percentage of BSODs are caused by mempry problems. The test can be downloaded from Memtest86+ - Advanced Memory Diagnostic Tool

In the meantime, please click the start button and type memory in the search box. an entry will come up labeled Windows memory Diagnostic. It will have a box to restart the computer. Please do so and on restart you will be offered a chance to abort the test, please do not touch any keys to abort the test and let it run. It should only take a short period to run. let it run it's course then the computer wil;l reboot. Try that test. It is by no means as good as Memrest86+, but it will be a start in that direction. Thanks and if you have any questions, please ask. But, I would strongly suggest you run the complete memtest86+.

Koolkat, would it be helpful to reboot and rerun the sfc /scannow test? Sometimes it takes doing that 2 or 3 times for all the file repairs to take place.
My System SpecsSystem Spec
06 Jan 2014   #8
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

My 2 cents worth it could be worth running any one of these How to Use An Antivirus Boot Disc or USB Drive to Ensure Your Computer is Clean I would strat with the Kaspersky one but all are good.
My System SpecsSystem Spec
08 Jan 2014   #9
CtrlAltElite

Windows 7 Home Premium 64bit
 
 

Safe mode loaded, was it meant to look zoomed in though? ( and xp start bar among other things)

essenbe, I dont think I can because it says to test one stick at a time and I have 2x4 sticks and I just dont know how to take them out. I've looked up how to get into my laptop and it requires almost complete disassembly just to see the motherboard.

ICit2lol, I will try this if koolkat will recommend it.

Thank you all for your replys and help so far.
My System SpecsSystem Spec
08 Jan 2014   #10
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by CtrlAltElite View Post
Safe mode loaded, was it meant to look zoomed in though? ( and xp start bar among other things)

essenbe, I dont think I can because it says to test one stick at a time and I have 2x4 sticks and I just dont know how to take them out. I've looked up how to get into my laptop and it requires almost complete disassembly just to see the motherboard.

ICit2lol, I will try this if koolkat will recommend it.

Thank you all for your replys and help so far.
Yes mate safe mode always look s far too large
My System SpecsSystem Spec
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 BSOD (Usually while on youtube) irql_not_less_or_equal and some more




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