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Windows 7: BSOD randomly(Page fault in nonpaged area/ Bad Pool Header)

05 Jan 2014   #1
tonylai16

Windows 7 Ultimate x64
 
 
BSOD randomly(Page fault in nonpaged area/ Bad Pool Header)

BSOD happened randomly, i don't know what makes it happened
Sometimes, while I am surfing the internet, BSOD...
Sometimes, while I am playing games like ACR4, BSOD...
I don't know whether it is the problem of my hardware or the crash from my Windows
Thanks in advance


My System SpecsSystem Spec
.
05 Jan 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

1. Please download this .BAT file to your desktop.

Attachment 300411

2. Right-click on it and Run as Administrator
3. It will create a .zip file on your desktop - upload that in your next reply.

The .BAT file collects the missing information needed to analyse the BSOD properly.
My System SpecsSystem Spec
05 Jan 2014   #3
tonylai16

Windows 7 Ultimate x64
 
 
The .zip file

Here is the .zip file
Thanks for your attention
My System SpecsSystem Spec
.

05 Jan 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

We are missing MSINFO32.nfo..........in Start, type msinfo32 and then run msinfo32.exe when it shows in the list. Click File > Export, then save the export as a TXT file and upload in your next reply.

Also run this please:
System Info - See Your System Specs
My System SpecsSystem Spec
05 Jan 2014   #5
tonylai16

Windows 7 Ultimate x64
 
 
Reply

I have done the things what you have asked me to do
However, I found that the text inside the MSINFO32 is not all english...
what I can do to help you....
My System SpecsSystem Spec
05 Jan 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Its OK. I needed more information on your motherboard, but I see it in your system specifications.

Code:
主機名稱:             TONYLAI16-PC
作業系統名稱:         Microsoft Windows 7 旗艦版 
作業系統版本:         6.1.7601 Service Pack 1 組建 7601
作業系統製造商:       Microsoft Corporation
作業系統設定:         獨立工作站
作業系統組建類型:     Multiprocessor Free
註冊的擁有者:         tonylai16
註冊公司:             
產品識別碼:           00426-OEM-8992662-00006
*鴝l安裝日期:         2012/6/26, 19:30:53
系統開機時間:         2014/1/5, 18:00:58
系統製造商:           To Be Filled By O.E.M.
系統型號:             To Be Filled By O.E.M.
Unfortunately, my recommendation is to re install a genuine version Windows 7 - you have an ACER OEM installation on a retail motherboard, which is considered counterfeit since it violates the EULA. On these cracked instalations, the BSOD's are very difficult to track down.

Once you have installed a genuine Windows 7 and you still have issues, post back and we'll have a look again.
My System SpecsSystem Spec
05 Jan 2014   #7
tonylai16

Windows 7 Ultimate x64
 
 

Thanks for your help
I know what I should do now
My System SpecsSystem Spec
Reply

 BSOD randomly(Page fault in nonpaged area/ Bad Pool Header)




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