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Windows 7: Frequent BSOD While Gaming - 0x0000003b

06 Jan 2014   #11
GrapeJam

Windows 7 Home Premium 64bit
 
 

Still nothing new. It can run endlessly as long as I don't try to watch any sort of video for too long or play games.

I have been browsing the web for several hours now without a BSOD.

Do you have any suggestions as to what the cause is most likely to be? Perhaps the RAM? I could try to remove one stick at a time and see if this helps.

Or perhaps it is a driver based issue. I did try to update all of my drivers on the HP website yesterday, however I am not very familiar with the process and simply downloaded them and double clicked them to run the setup, perhaps this was not done correctly as you mentioned that a clean install should be performed.

However i'd be shocked to find that it is a driver issue as the laptop is fresh from a factory reset.

Please advise.


My System SpecsSystem Spec
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06 Jan 2014   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Could you check the temps after 40 minutes/1 hour of watching a video?
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06 Jan 2014   #13
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Do a clean install using NVIDIA DRIVERS 314.22WHQL (this is for laptops only); and search for updates for your Broadcom wifi in HP's site
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06 Jan 2014   #14
GrapeJam

Windows 7 Home Premium 64bit
 
 

Will give both a try and get back to you soon!
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06 Jan 2014   #15
GrapeJam

Windows 7 Home Premium 64bit
 
 

Ok,

after 40 minutes of video the temperatures tend to hover around 57-61C

Whilst gaming they tend to be 75-80C.

Am restarting my computer now to see if the new drivers have had any effect
My System SpecsSystem Spec
06 Jan 2014   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by GrapeJam View Post
Ok,

after 40 minutes of video the temperatures tend to hover around 57-61C

Whilst gaming they tend to be 75-80C.

Am restarting my computer now to see if the new drivers have had any effect
Upload a screenshot of the summery tab of Speccy.
Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .
My System SpecsSystem Spec
06 Jan 2014   #17
GrapeJam

Windows 7 Home Premium 64bit
 
 

I'm using the HW Monitor, hopefully this is okay.

Attached is a screenshot of temperatures after gaming for only about 10 minutes. This is also running on one of my power plans that has my CPU capped at 75%.
My System SpecsSystem Spec
07 Jan 2014   #18
GrapeJam

Windows 7 Home Premium 64bit
 
 

Okay, I think I might have solved the problem. I removed one of my sticks of RAM and have been playing without a BSOD for almost 1 hour now (normally it would BSOD in 10-20 minutes of play).

I will keep playing and see if it blue screens again.

However I have been monitoring my temperature as well and have noticed that at the moment the computer is running extremely hot (95-100C). I'm not an expert on comp temperatures but this seems dangerously hot to me. What are your thoughts?
My System SpecsSystem Spec
07 Jan 2014   #19
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Removing the RAM stick is a good move from your part.

About the temps... yes it is unhealthy. Can you dismantle the computer? A cleaning and re-seating may be helpful here. Clean all the air vents and fan grills. Also remove the old thermal paste to the CPU and apply fresh thermal paste.

It is supposed to reduce the temps.
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