Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD - Several Error Types pointing to ntoskrnl.exe

06 Jan 2014   #1
v4l33

Windows 7 Ultimate x64 SP1
 
 
BSOD - Several Error Types pointing to ntoskrnl.exe

So basically keep getting random BSODs for a month now and I can't figure out what is causing them.
The error I keep getting are:
  • SYSTEM_SERVICE_EXCEPTION
  • PAGE_FAULT_IN_NONPAGED_AREA
  • KMODE_EXCEPTION_NOT_HANDLED
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • DRIVER_IRQL_NOT_LESS_OR_EQUAL
  • MEMORY_MANAGEMENT


They seem pretty random but they always point to ntoskrnl.exe as the culprit, tho afaik that happens when the OS has no idea what caused the crash.

What I did so far:

  • Tested memory with Windows Memory Diagnostic Tool
  • Tested memory with memtest86 overnight, 6 passes
  • Swapped the memory modules and inserted them on different slots
  • Tested system stability with Prime95 Blend for 2h
  • Tested VGA card with Furmark for 30min
  • Tested with Windows Driver Verifier
  • Tested system files with SFC
  • Tested with CHKDSK
  • Tested HD with WD Diagnostics
  • Reinstalled all drivers with latest WHQL versions or BETA
  • Updated BIOS and reflashed it just in case
  • Reinstalled Windows


Absolutely every test above ran clean and had no errors whatsoever.

The important thing to mention is that I never got a single BSOD while gaming or running resource intensive applications, it only happens when I'm browsing or the computer is idle.

So anyone has any suggestions of what might cause this or how to fix this? Thank you.


My System SpecsSystem Spec
.
06 Jan 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
06 Jan 2014   #3
v4l33

Windows 7 Ultimate x64 SP1
 
 

Edited.
My System SpecsSystem Spec
.

06 Jan 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Kaspersky is contributing to the BSOD.
Code:
fffff880`099d44e8  fffff880`0493709eUnable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
 klif+0x7e09e
Uninstall Kaspersky using Kaspersky Removal Tool. At least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

If still the situation is the same, test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.
My System SpecsSystem Spec
06 Jan 2014   #5
v4l33

Windows 7 Ultimate x64 SP1
 
 

It's not Kaspersky, I've installed it a few days ago just to do a full scan to be sure even tho MBAM didn't detect anything previously, and had the BSODs before without any antivirus installed. Also already mentioned that I ran memtest86 overnight (11h) without any problems detected.
My System SpecsSystem Spec
06 Jan 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by v4l33 View Post
Also already mentioned that I ran memtest86 overnight (11h) without any problems detected.
It the above statement is a fact, then the statement below is not viable.
Quote   Quote: Originally Posted by v4l33 View Post
It's not Kaspersky.
Your data says that Kaspersky is contributing to the BSODs.

Uninstall Kaspersky as suggested.

Let us know how it is running without Kaspersky.
My System SpecsSystem Spec
06 Jan 2014   #7
v4l33

Windows 7 Ultimate x64 SP1
 
 

Quote:
had the BSODs before without any antivirus installed.
I don't see any point of uninstalling it, but I'll do it anyway, honestly tired of these crashes.
My System SpecsSystem Spec
06 Jan 2014   #8
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by v4l33 View Post
Quote:
had the BSODs before without any antivirus installed.
I don't see any point of uninstalling it, but I'll do it anyway, honestly tired of these crashes.
Possibly to get your system running smoothly? At this time klif.sys Is blamed for this BSOD.It is from Kaspersky Labs.
Do you have Checkpoint Endpoint Security installed too?
My System SpecsSystem Spec
06 Jan 2014   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

v4l33 could you list the other places you have been seeking help and what have they recommended?
My System SpecsSystem Spec
06 Jan 2014   #10
v4l33

Windows 7 Ultimate x64 SP1
 
 

Quote:
Possibly to get your system running smoothly?
I know what you saying, but my point is that I got these BSODs even without KAV or any other security suite whatsoever except built-in firewall. So if the crashes occured without Kaspersky software installed then seems logical it's not the culprit.

Quote:
v4l33 could you list the other places you have been seeking help and what have they recommended?
Haven't got any answers elsewhere so far, tho searching on Google for similar problems gave me a variety of answers, from malware and drivers to memory timings and voltages to hardware failures.
The problem is that there's no specific error over and over again, but seemingly random ones and no idea what could cause them. Also the weird thing is that it happens in low load or idle, never in high load.
My System SpecsSystem Spec
Reply

 BSOD - Several Error Types pointing to ntoskrnl.exe




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
0x00000124 ntoskrnl.exe ntoskrnl.exe+4a63cc BSOD Error runninganygame
i keep getting BSOD when playing game new graphics i dont know where to start when its comes to BSOD stuff 110414-10576-01.dmp 11/4/2014 10:48:39 PM 0x00000124 00000000`00000000 fffffa80`0af318f8 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+4a63cc ...
BSOD Help and Support
BSOD frequently, many types of error
It happens many times, before going to normal for few hours, then it happens again. Sometimes after restart from the BSOD, open desktop and bam, bsod again. I included my dump below, thanks in advance. *currently in safe mode
BSOD Help and Support
multiple BSOD all pointing towards ntkrnlmp.exe
i just built my first computer and as the title says, i have had multiple Blue screens occurring at random intervals, sometimes at start up, sometimes after couple hours of use. the reason given if given one at all are the following reasons: irql_not_less_or_equal, system service exception,...
BSOD Help and Support
Monthly BSOD pointing to ntoskrnl.exe
Every month or so it seems that a BSOD ups and grabs me. I have used BlueScreenView to try to get some idea of what is going on. It seems to indicate that ntoskrnl.exe is the main offender, but I am unsure what to do to correct the problem. I have uploaded a zip file per instructions named...
BSOD Help and Support
BSOD pointing to ntoskrnl.exe - Major Slow boot up now!!
Hi All, I have a new build which has been running flawlessly for the past 3 month, no errors of any kind, extremely fast boot times and shutdowns, a pleasure to use. The other day though I experienced a BSOD (surprised and disappointed) and ran Whocrashed and got the following error details:...
BSOD Help and Support
BSOD few minutes after I run uTorrent, also pointing to vmware
Hi. Few weeks ago I started getting BSODs. I've never had them before. I did not install any new hardware. The only updates that I recall were VMWare Client and regular Windows updates. After I run uTorrent I get BSOD pointing to NETIO.sys. I tried everything, I even re-installed Windows. ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:00.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App