Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Windows 7, random

06 Jan 2014   #1
MicroMister

Windows 7 Ultimate 64Bit
 
 
BSOD Windows 7, random

Hey guys,

My custom built pc, which I have had for a few months, crashed twice randomly tonight. The first it just black screened and my music came out as some white noice, and the second i got a BSOD. No new software or hardware within at least this week, and no backups or restore points (yeah, i know, i've been busy). No real idea why yet, but i have the dump files:
https://dl.dropboxusercontent.com/u/...4-25630-01.dmp
https://dl.dropboxusercontent.com/u/...-0.sysdata.xml

Any help would be appreciated, thanks

EDIT: Sorry, I'll use the diagnostic tool, missed that

Diagnostic tool: https://dl.dropboxusercontent.com/u/...06-01-2014.zip


My System SpecsSystem Spec
.
07 Jan 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050033, 406f8, fffff8801078a697}

Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiUpdateCurrentIsrFrameTime+8f )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050033
Arg3: 00000000000406f8
Arg4: fffff8801078a697

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  6

LAST_CONTROL_TRANSFER:  from fffff8000348b169 to fffff8000348bbc0

STACK_TEXT:  
fffff800`00ba4d28 fffff800`0348b169 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000406f8 : nt!KeBugCheckEx
fffff800`00ba4d30 fffff800`03489632 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00ba4e70 fffff880`1078a697 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`0517dff0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiUpdateCurrentIsrFrameTime+0x8f


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VidSchiUpdateCurrentIsrFrameTime+8f
fffff880`1078a697 ff1563290000    call    qword ptr [dxgmms1!_imp_KeQueryPerformanceCounter (fffff880`1078d000)]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  dxgmms1!VidSchiUpdateCurrentIsrFrameTime+8f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5164dc13

FAILURE_BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiUpdateCurrentIsrFrameTime+8f

BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiUpdateCurrentIsrFrameTime+8f

Followup: MachineOwner
---------
Please follow the quote:
Quote:
Based on the bugchecks, I would recommend you follow and complete the steps given below:
1. If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.

2. Uninstall your current antivirus software. It can be a cause of BSOD very often. Please remove it with its removal tool and use Microsoft Security Essentials in its place. Malwarebytes is a great combination with it. Go through this thread for more info.

3. Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log

4. Run SFC /SCANNOW Command - System File Checker to check windows for integrity violations. Run it up to three times to fix all errors. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.

5. Make scans with Kaspersky TDSskiller and ESET Online scanner.

6. Perform a Clean Start up, this will help avoid any problematic applications from bugging the system.

7. Use Revo Uninstaller Free to uninstall stubborn software. Opt for Advanced Mode and uninstall the software, delete the leftover registry entries.

8. Use Crystal Disk Info to upload a screenshot of your Hard Drives (s). Test your Hard Drives (s) running a Hard Drive Diag.

9. Test and Diagnose RAM issues with RAM - Test with Memtest86+. Pay close attention to Part 3 of the tutorial "If you have errors" Take the test for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

10. Monitor hardware temperature for overheating issues with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:
My System SpecsSystem Spec
07 Jan 2014   #3
MicroMister

Windows 7 Ultimate 64Bit
 
 

Thanks, haven't had any more as of now

I'll wait another day then mark this as solved
My System SpecsSystem Spec
.

Reply

 BSOD Windows 7, random




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random BSOD after start and Random stuck on windows logo screen
Heyy.. So yesterday due to a sudden power outage (happens allot here), my windows started behaving erratically. First when the power came on my windows 7 ultimate 64 bit, was stuck on windows logo. i waited for about 20 mins and it was still stuck. The HDD read activity light on my casing was...
BSOD Help and Support
Random BSOD problems in the past 2 days. Random errors at random times
Three days ago my water cooling failed (got up to 77C while gaming is when I noticed the problem as my CPU should not go over 62C). I decided to install an aftermarket heatsink instead of a new water cooling system ,and add a few more fans just to make sure my whole motherboard was getting plenty...
BSOD Help and Support
Random BSOD with random error code at random moment
Hello Ok now i'm out of solution so i come here hoping that someone could help me I always had bsod hapening randomly but not like the this week I got 2 bsod/day when i'm playing, when i'm staring at my monitor or even when i'm sleeping with random error code like 0x1e, 0x24, 0x3b, 0x4a or 0xa...
BSOD Help and Support
Windows 7 Random BSOD
I'm getting random BSODs about once a month. Nothing is overclocked. I have attached the minidump file. Thank you.
BSOD Help and Support
Random Windows 7 BSOD
Been having BSOD about once a week, always at different activities. Sometimes just browsing, sometimes watching a movie and sometimes playing games. PC is not overclocked. If more dumps come up I will upload them and any other needed info. Could someone please have a look at them and get back to...
BSOD Help and Support
Windows 7 random BSOD's
Hi Guys, Hope someone can help, Running Windows 7 ultimate 64bit and seem to be getting the BSOD quite often, seem to always occur when I'm playing videos or browsing using Firefox. Attached is the last minidump file. Thanks for any help, if anymore info is needed please let me know. :)
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:47.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App