BSODs - various STOP codes


  1. Posts : 7
    Windows 7 Home Premium 64 bit
       #1

    BSODs - various STOP codes


    Been researching forum with the mounds of helpful info. However, we keep getting BSODs with various stop codes. Need help with figuring out root cause.

    At one point it was so bad, the PC would not boot and we refreshed from factory image which helped for awhile. A couple months later getting more and more random BSODs. Ran windows repair, chkdsk, memtest with 7 passes...nothing found.

    Attached is DT GRAB ALL file. Can someone with more brains review and provide feedback? TIA.

    REFERENCE_BY_POINTER (18)
    BAD POOL HEADER (19) several times
    PAGE FAULT IN NON PAGED AREA (50) several times
      My Computer


  2. Posts : 1,449
    Windows 7 ultimate 64-bit
       #2

    Funwith4kids said:
    Been researching forum with the mounds of helpful info. However, we keep getting BSODs with various stop codes. Need help with figuring out root cause.

    At one point it was so bad, the PC would not boot and we refreshed from factory image which helped for awhile. A couple months later getting more and more random BSODs. Ran windows repair, chkdsk, memtest with 7 passes...nothing found.

    Attached is DT GRAB ALL file. Can someone with more brains review and provide feedback? TIA.

    REFERENCE_BY_POINTER (18)
    BAD POOL HEADER (19) several times
    PAGE FAULT IN NON PAGED AREA (50) several times
    see if this link will help ya out any:

    Bad pool header BSOD
    Last edited by matts6887; 06 Jan 2014 at 22:09. Reason: editing links
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #3

    Code:
    Debugging Details:
    ------------------
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x18
    
    PROCESS_NAME:  svchost.exe
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    LAST_CONTROL_TRANSFER:  from fffff80002c78e14 to fffff80002cd2bc0
    
    STACK_TEXT:  
    fffff880`02c063e8 fffff800`02c78e14 : 00000000`00000018 00000000`00000000 fffffa80`09080290 00000000`00000002 : nt!KeBugCheckEx
    fffff880`02c063f0 fffff800`02fc8fa9 : fffff880`02c06c60 fffff880`02c06798 00000000`00000017 00000000`00000006 : nt! ?? ::FNODOBFM::`string'+0x48de1
    fffff880`02c06450 fffff800`02fc92de : 00000000`00000001 00000000`00000000 00000000`00000001 00000000`00000001 : nt!ObpWaitForMultipleObjects+0x2d3
    fffff880`02c06920 fffff800`02cd1e53 : fffffa80`09080400 00000000`00ddf898 fffff880`02c06b88 fffff880`02c06b00 : nt!NtWaitForMultipleObjects+0xe5
    fffff880`02c06b70 00000000`7747186a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`00ddf878 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7747186a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+48de1
    fffff800`02c78e14 cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+48de1
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  521ea035
    
    IMAGE_VERSION:  6.1.7601.18247
    
    FAILURE_BUCKET_ID:  X64_0x18_OVER_DEREFERENCE_nt!_??_::FNODOBFM::_string_+48de1
    
    BUCKET_ID:  X64_0x18_OVER_DEREFERENCE_nt!_??_::FNODOBFM::_string_+48de1
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x18_over_dereference_nt!_??_::fnodobfm::_string_+48de1
    
    FAILURE_ID_HASH:  {5ba4307c-2f62-b1e1-5172-be3b6254fbd1}
    
    Followup: MachineOwner
    ---------

    I've checked the latest dmp file. BugCheck 0x18's are quite rare.

    I know you said you ran MemTest, but please start with a thorough test of RAM using MemTest86+. Run a minimum of 8 passes, or until errors occur:
    RAM - Test with Memtest86+
      My Computer


  4. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #4

    Thanks for the responses. Memtest+ now running again...will take overnight to go through 8 passes. Will provide update on results Wed night.
      My Computer


  5. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    Currently on 9th pass currently and 1 error has been identified so far. Will continue to run until tonight when arrive home from work. It will be about 28 hrs of run time.

    May have something to work with this time around.....Will need to figure out the offending RAM stick, slot, etc..
      My Computer


  6. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #6

    FYI - Error on the 8th pass as suggested 8 passes.....stay tuned for RAM stick test results...
      My Computer


  7. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #7

    Well...

    4 RAM sticks....ran 4 memtest+ tests for at least 10 passes each time with each one individually in their own slot and NO ERRORS.

    Any advice on why memory errors, but can not narrow down to which RAM stick/slot?

    next steps?
    Last edited by Funwith4kids; 12 Jan 2014 at 12:57.
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    That is odd. Are the RAM sticks all exactly the same make/type and speed? Not overclocked in any way?

    It might be worth running Prime95 to see if it provides more clues:
    Hardware - Stress Test With Prime95
      My Computer


  9. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #9

    RAM sticks not overclocked... same config as purchased..same brand 2 1 2 1 GB.

    Oddly, no BSODs since tested sticks individually. There would be at least one an evening by someone using the machine. None so far over last couple days.

    We'll wait and see before next steps....
      My Computer


  10. Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       #10

    Follow up...have not seen another BSOD for 2 weeks.

    Perhaps one of the memory modules needed reseated and while I took out each and reseated each as part of the 4 runs of the memtest+, it did the trick (crossing fingers as I type this I have not just jinxed myself).

    Your thoughts?
      My Computer


 

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