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Windows 7: BSOD Page Fault in Nonpage Area

14 Jan 2014   #11
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Sorry, I lost track of that. Let me see if Arc has a suggestion.


My System SpecsSystem Spec
.
14 Jan 2014   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Sorry, I lost track of that. Let me see if Arc has a suggestion.
The last BSOD was of 2nd January, as I am see in this thread. If it is stable after that, no problem.

But if not, I see a little bit of complication. Let me explain.
The BSOD is caused by intel HD graphics, but not the usual intel graphics driver.
Code:
BugCheck 50, {fffff88135dec360, 0, fffff88005b9ca18, 5}

Unable to load image \SystemRoot\system32\DRIVERS\igdpmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdpmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdpmd64.sys

Could not read faulting driver name
Probably caused by : igdpmd64.sys ( igdpmd64+15aa18 )

Followup: MachineOwner
---------
And the driver is too old.
Code:
fffff880`05a42000 fffff880`065f3bc0   igdpmd64 T (no symbols)           
    Loaded symbol image file: igdpmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdpmd64.sys
    Image name: igdpmd64.sys
    Timestamp:        Sat Mar 26 06:47:43 2011 (4D8D3EB7)
    CheckSum:         00BBA692
    ImageSize:        00BB1BC0
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
And ..... and the most important and vital and here ... is that it is developed by ATI; not intel.
Code:
---------------
Display Devices
---------------
          Card name: Mobile Intel(R) HD Graphics
       Manufacturer: ATI Technologies Inc.
          Chip type: Intel(R) HD Graphics Family
Golden my friend, we have discussed a lot about such a situation .... what is the best practice in such a situation. Is it best to use the OEM manufacturer's driver or is it to install the driver from hardware developers. Most of us opines to get the drivers form OEM; I am minority. So nowadays I step back in those situations.

The OP may search for newer versions of the display drivers with Lenovo, as per the model number etc. But they may not have updates over three years.

If no feasible updates are found, it will be the best to do a driver complete clean install by following this guide: Clean Reinstall - Factory OEM Windows 7

If still the display issue is there, my suggestion would be to disable the onboard graphics and use the dedicated GPU (6470M) only.

Yes, the issue is with the onboard graphics. No, the graphics chip is not corrupt, but the OEM manufacturers settings for it is the element of trouble here.
My System SpecsSystem Spec
14 Jan 2014   #13
kokon

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks so much! Your suggestions were not right, but youve shown me the right track.
Putting igdpmd64.sys in google was all I had to do

This page solves my problem: Platform update for Windows 7 SP1 and Windows Server 2008 R2 SP1
theres an update connected with IE 10 and 11 so when you remove the update, IE 10 and 11 roll back to 9. But my computer and graphic driver is listed there so I believe that solves it!
My System SpecsSystem Spec
.

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 BSOD Page Fault in Nonpage Area




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