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Windows 7: BSOD watching movies or browsing internet, error 0x0000000a

08 Jan 2014   #1
DarKAngeL399

Windows 7 Ultimate x64
 
 
BSOD watching movies or browsing internet, error 0x0000000a

Hello everyone ! I have these BSOD more than 3 times per day in the last three or four months and is getting really annoying. Can you please help me and tell me where the problem is ? I uploaded the dump files. Thank you!


My System SpecsSystem Spec
.
08 Jan 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the Forum.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-
Quote:
Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper
Code:
RTSTOR64.SYS Wed Mar 26 09:03:05 2008 (47E9BCE9)
Realtek Card reader
Driver Reference Table - RTSTOR64.SYS

Code:
SynTP.sys Fri Apr 25 22:18:35 2008 (4812045B)
Synaptic Touch Pad Driver
Driver Reference Table - SynTP.sys

Code:
VSTCNXT6.SYS Thu Oct 16 06:52:22 2008 (48F69046)
Conexant SoftK56 Modem Driver
Driver Reference Table - VSTCNXT6.SYS

Code:
VSTAZL6.SYS Thu Oct 16 06:53:42 2008 (48F69096)
Conexant SoftK56 Modem Driver
Driver Reference Table - VSTAZL6.SYS

Code:
VSTDPV6.SYS Thu Oct 16 06:57:45 2008 (48F69189)
Conexant SoftK56 Modem Driver
Driver Reference Table - VSTDPV6.SYS

Code:
netw5v64.sys Thu Mar 26 22:21:24 2009 (49CBAB84)
Intel Wireless WiFi Link Driver
Driver Reference Table - netw5v64.sys

Daemon Tools/Alchohol is known to cause BSODs:
How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help
Quote:
dtsoftbus01.sys Thu Jan 13 14:15:01 2011 (4D2EB485)
Daemon Tools driver [br] Possible BSOD issues in Win7
Driver Reference Table - dtsoftbus01.sys

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Run Disk Check on your Hard Drive(s): Disk Check

Let us know the results.

Code:
BugCheck A, {0, 2, 0, fffff80002c0c477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80002c0a477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80003207477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff800031fd477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80003205477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80002c1a477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80003205477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80002c1a477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff800031f3477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80002c1a477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff800031e9477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff800031f3488}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck D1, {8, 2, 0, fffff88006a14c03}
Probably caused by : netw5v64.sys ( netw5v64+5c03 )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80002c08477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff800031f3477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80003203477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80003205477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80003203477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80002c04477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80002c1a477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80003201477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff800031f5477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80002c1e477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80003203477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff800031f3477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff800031fd477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
BugCheck A, {0, 2, 0, fffff80002c20477}
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
09 Jan 2014   #3
DarKAngeL399

Windows 7 Ultimate x64
 
 

I performed a format and installed a clean win7 version a while ago after the BSOD occures. I thought that would help. Isn't that supposed to help ? I don't have a modem connected to the laptop... Thanks for the prompt responses!
My System SpecsSystem Spec
.

09 Jan 2014   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You mean the bsods continue after a fresh install?
My System SpecsSystem Spec
09 Jan 2014   #5
DarKAngeL399

Windows 7 Ultimate x64
 
 

Yes, they are ... before the fresh install some of them were DRIVER_IRQL, but now only these type of stop code and IRQL
My System SpecsSystem Spec
09 Jan 2014   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Is it still a vanilla install or have you installed software?
My System SpecsSystem Spec
09 Jan 2014   #7
DarKAngeL399

Windows 7 Ultimate x64
 
 

i installed updates from wind and some drivers from the producer webpage like that for synaptics, card reader ... can this be the problem ? i have to mention that i always did this type of formatting and driver installing. Sorry if my english is kinda bad. Thanks
My System SpecsSystem Spec
09 Jan 2014   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Do you get BSOD in safe mode?
My System SpecsSystem Spec
09 Jan 2014   #9
DarKAngeL399

Windows 7 Ultimate x64
 
 

I have to admit that i didn't do this sort of tests. I haven't tried to run the windows in safe mode. It takes a while to get BSOD, after the laptop's heating, i presume and i wasn't that patient.
My System SpecsSystem Spec
09 Jan 2014   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Well. Take memtest according to the quote below.

Quote:
Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.
If memtest comes clean, enable driver verifier.

Quote:
Enable Driver Verifier to see if it catches any misbehaving driver: Driver Verifier - Enable and Disable
Take your time and post results.
My System SpecsSystem Spec
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 BSOD watching movies or browsing internet, error 0x0000000a




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