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Windows 7: BSOD - Windbg shows issue is with WLAN adaptor (I think)

08 Jan 2014   #1
MrG

Windows 7 64bit
 
 
BSOD - Windbg shows issue is with WLAN adaptor (I think)

Hi, I'm troubleshooting a BSOD on my daughter's Lenovo B575.
First crack involved using Windbg to analyze the dump file and it indicated a possible problem with a driver but that more info was required. I then enabled and ran verifier.exe to collect additional driver info and waited for the next BSOD.
Once it happened again (which is almost always on startup or resume of the laptop) I again analyzed the new dump file with windbg.
Unless I am reading the windbg info wrong, it seems to be a problem with the wireless driver. I searched for a new driver for the adapter in use hoping to get a newer version which fixes the problem but on Lenovos site the one they have available is actually older than the one in use. Here is the relevant info:

WLAN adapter in use on the laptop:
Atheros AR9285 Wireless Network Adaptor
Driver Date 12-08-2010
Driver Version 9.0.1.314

Lenovos website for this driver shows
8.0.0.279 is most current
Atheros AR9283/AR9285 Wireless LAN Driver

That alone is a head scratcher as to why the laptop has a newer version. Do I remove the current and install the older version

Here is the latest Windbg output:

Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : vwififlt.sys ( vwififlt!AcquireSpinLock+52 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught. This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 0000000000000040, Acquiring a spinlock at IRQL < DISPATCH_LEVEL.
Arg2: 0000000000000000, Current IRQL
Arg3: fffff9800ba88378, Spinlock address
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR: 0xc4_40

CURRENT_IRQL: 0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME: System

LAST_CONTROL_TRANSFER: from fffff800033133dc to fffff80002e89c40

STACK_TEXT:
fffff880`0a3ec998 fffff800`033133dc : 00000000`000000c4 00000000`00000040 00000000`00000000 fffff980`0ba88378 : nt!KeBugCheckEx
fffff880`0a3ec9a0 fffff800`033241af : fffffa80`069dfb60 fffff800`02eb55db fffff880`0a3ec9f0 fffffa80`069dfb60 : nt!VerifierBugCheckIfAppropriate+0x3c
fffff880`0a3ec9e0 fffff880`03b82032 : 00000000`00000246 fffff980`0ba88328 00000000`00000001 fffff880`0a3ecce8 : nt!VerifierKeAcquireSpinLockAtDpcLevel+0xa0
fffff880`0a3eca40 fffff880`03b7e8f3 : 00000000`00000000 00000000`00000001 00000000`00000001 fffff800`02f46803 : vwififlt!AcquireSpinLock+0x52
fffff880`0a3eca70 fffff880`014df4f7 : fffffa80`051e81a0 fffff980`0b648ed0 fffff980`0b648ed0 00000000`00000001 : vwififlt!FilterReceiveNetBufferLists+0x8b
fffff880`0a3ecad0 fffff880`040bd999 : fffffa80`051e8050 fffff800`0302a260 fffffa80`069dfb60 fffff980`aad24fc0 : ndis! ?? ::FNODOBFM::`string'+0xcf1f
fffff880`0a3ecb20 fffffa80`051e8050 : fffff800`0302a260 fffffa80`069dfb60 fffff980`aad24fc0 00000000`00000001 : athrx+0x1e999
fffff880`0a3ecb28 fffff800`0302a260 : fffffa80`069dfb60 fffff980`aad24fc0 00000000`00000001 00000000`00000000 : 0xfffffa80`051e8050
fffff880`0a3ecb30 fffffa80`069dfb60 : fffff980`aad24fc0 00000000`00000001 00000000`00000000 00000000`00000000 : nt!ExWorkerQueue
fffff880`0a3ecb38 fffff980`aad24fc0 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`069dfb60
fffff880`0a3ecb40 00000000`00000001 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff980`0b648ed0 : 0xfffff980`aad24fc0
fffff880`0a3ecb48 00000000`00000000 : 00000000`00000000 00000000`00000000 fffff980`0b648ed0 00000001`00000001 : 0x1


STACK_COMMAND: kb

FOLLOWUP_IP:
vwififlt!AcquireSpinLock+52
fffff880`03b82032 eb09 jmp vwififlt!AcquireSpinLock+0x5d (fffff880`03b8203d)

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: vwififlt!AcquireSpinLock+52

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: vwififlt

IMAGE_NAME: vwififlt.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bcc3a

FAILURE_BUCKET_ID: X64_0xc4_40_VRF_vwififlt!AcquireSpinLock+52

BUCKET_ID: X64_0xc4_40_VRF_vwififlt!AcquireSpinLock+52

Followup: MachineOwner
---------


My System SpecsSystem Spec
.
09 Jan 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
09 Jan 2014   #3
MrG

Windows 7 64bit
 
 

Apologies for not having collecting the diagnostic info earlier, I was under the assumption that the windbg analysis had the issue at the "almost solved" stage.
Here is the full blown diagnostics info
My System SpecsSystem Spec
.

10 Jan 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Try Drivers for Atheros AR9285 and Windows 7

But it may not be the soul cause of the BSODs. If it occurs again, let us see the non-dv enabled crash dumps at first.
My System SpecsSystem Spec
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 BSOD - Windbg shows issue is with WLAN adaptor (I think)




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