Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Driver BSODs on Windows 8 and 7


19 Jan 2014   #21

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

All of the files here are in the original list - I missed them
Code:
2014-01-19 08:21:26, Info                  CSI    000001e2 [SR] Repairing 3 components
2014-01-19 08:21:26, Info                  CSI    000001e3 [SR] Beginning Verify and Repair transaction
2014-01-19 08:21:26, Info                  CSI    000001e5 [SR] Cannot repair member file [l:24{12}]"keyboard.drv" of Microsoft-Windows-NTVDM-System, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-01-19 08:21:26, Info                  CSI    000001e7 [SR] Cannot repair member file [l:18{9}]"l2057.dlm" of Microsoft-Windows-SpeechRecognizerENG.ale, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-GB", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-01-19 08:21:27, Info                  CSI    000001e9 [SR] Cannot repair member file [l:20{10}]"wp2057.bin" of Microsoft-Windows-SpeechRecognizerENG.ale, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-GB", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-01-19 08:21:27, Info                  CSI    000001eb [SR] Cannot repair member file [l:20{10}]"tn2057.bin" of Microsoft-Windows-SpeechRecognizerENG.ale, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-GB", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
I can't see the third affected component - perhaps it'll show up once we fix the others.

I've uploaded a file - mmsab.zip - to my SkyDrive at Noel's SkyDrive

(note - this may take a while to finish uploading - it's a large file, and I have a slow connection today)

Please download and save it.
Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.
Pick the option to use a Command Prompt
At the prompt type
DIR C:\mmsab
hit the enter key - if you get a 'Not Found' error try
DIR D:\mmsab
or
DIR E:\mmsab

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\mmsab <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.
Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply. we need the FULL data this time.

My System SpecsSystem Spec
.

19 Jan 2014   #22

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

I'm here, but I'm just watching and, learning.
My System SpecsSystem Spec
19 Jan 2014   #23

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok, after this second round, it gave me: "found corrupt files and successfully repaired them."

Here's the CBS folder: CBS2.zip


My System SpecsSystem Spec
.


19 Jan 2014   #24

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Here's the SFC summary
Code:
 Line 22524: 2014-01-19 12:38:35, Info                  CSI    000001c2 [SR] Repairing 1 components
 Line 22525: 2014-01-19 12:38:35, Info                  CSI    000001c3 [SR] Beginning Verify and Repair transaction
 Line 22528: 2014-01-19 12:38:35, Info                  CSI    000001c5 [SR] Repairing corrupted file [ml:520{260},l:42{21}]"\??\C:\Windows\system"\[l:24{12}]"keyboard.drv" from store
 Line 22537: 2014-01-19 12:38:35, Info                  CSI    000001c7 [SR] Repair complete
The CBS log appears to be otherwise error-free.

Before I hand you back to the BSOD specialists, perhaps we'd better run CheckSUR as well...

Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply
My System SpecsSystem Spec
19 Jan 2014   #25

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok - strange things. I downloaded the tool as per request, and while it was downloading, I went to Windows Update to see if I had any Service Packs installed, as the article that contained the CheckSUR tool talked about reinstalling updates or service packs, and it just piqued my interest. Strangely enough, Windows Update wouldn't load. Since it seemed frozen, I closed it with Task Manager, and ran the CheckSUR tool. It returned an error code, and then when I tried to navigate to my Downloads folder to run it from there (I originally ran it from Chrome), Windows Explorer crashed and restarted. I'm going to now try running CheckSUR again to see if it returns an error code again.

EDIT: Nope, still returns an error code, 0xc80003f3 I'm going to try re-downloading it now.
My System SpecsSystem Spec
19 Jan 2014   #26

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The 0xc80003f3 error is an 'put of memory' error - which often means something completely different
Perhaps the BSOD guys should take back over again? -
:waves:
My System SpecsSystem Spec
19 Jan 2014   #27

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

You were downloading a 174.8MB chksur file and you decided to run a query for windows updates? It is no wonder you received an out of memory error. What type of ISP do you have, is it fast or somewhat fast?

I would've rebooted my machine and used Internet Explorer (IE) to download chksur, not Chrome. Maybe its me, but anytime a download has anything to do with the Windows OS, I use IE.

If you're still having problems reboot and use IE to navigate to and download: Download System Update Readiness Tool for Windows 7 (KB947821) [November 2013] from Official Microsoft Download Center

Noel, hopefully we can get those chksur logs for you.
My System SpecsSystem Spec
19 Jan 2014   #28

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

ISP is 22 mb. I'll reboot and download with IE. Sorry. I didn't think just going into the Windows Update center would conflict with Chrome, but I see I'm wrong.

I haven't had any BSOD since the Scannow fixed files, but I want to mention that I was having BSOD even on Windows CDs (7 and 8), as well as in the repair environment. I had a friend tell me that might indicate hardware...?

EDIT: I rebooted and got a BSOD during boot: 011914-12183-01.zip

I then rebooted from that, and when I came into Windows, it showed a "driver not installed" dialog, with an unknown device - cryptic. I then used IE to download the file, and got the same error upon running it.


My System SpecsSystem Spec
20 Jan 2014   #29

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

The ,dmp file wouldn't open for me, please re-run and post the SF Diagnostic tool results. See Edit.

Were you able to run the chksur file and get logs for Noel?


EDIT:

I was looking around to see if I could find a reason why your .dmp file wouldn't open and using a different cmd - !analyze –v - I was able to open it.

Listen to your friend:

Code:
1: kd> !analyze –v 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {f6c72c74, 0, 919b4835, 2}


Could not read faulting driver name
Probably caused by : hardware ( dxgmms1!VIDMM_GLOBAL::BeginCPUAccess+36d )

Followup: MachineOwner
---------
Quote:
Cause
  • Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).
  • Another common cause is the installation of a faulty system service.
  • Antivirus software can also trigger this error, as can a corrupted NTFS volume.
Source: Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA (Windows Debuggers)
Looks like you're in for running a few stress tests:

Memory:
RAM - Test with Memtest86+

Those two Hard Drives although the first one you list in your specs is a SSD, but you say you don't have one.

The Seagate:
SeaTools for Windows | Seagate

For the Corsair if it is a SSD:
Crystal Dew World
My System SpecsSystem Spec
20 Jan 2014   #30

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Chksur is still running into the same error upon running the installer. Also, sorry. The 128 gb drive is a SSD, just not my main drive. Sorry for the confusion. I'll run the tests and report back.

EDIT:
Here's the results from Crystal and SeaTools.
MoromisHardDrives.zip
I'm going to run the Memtest now.


My System SpecsSystem Spec
Reply

 Driver BSODs on Windows 8 and 7




Thread Tools



Similar help and support threads for2: Driver BSODs on Windows 8 and 7
Thread Forum
BSODs on new install of Windows; driver issue? BSOD Help and Support
BSODs all the times (During Boot, during Windows, IRQL, Driver IRQL) BSOD Help and Support
Solved Windows colors messed up after BSODs and driver updates (NVS 3100M) Graphic Cards
Possibly driver-related BSoDs BSOD Help and Support
BSODs (Probably because of driver) BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:54 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33