BSOD every other day, driver power state fail


  1. adamkosis
    Posts : 5
    Windows 7 Ultimate x64
       New #1

    BSOD every other day, driver power state fail


    I finally got a chance to catch this BSOD just a few minutes ago. It seems to happen after my laptop sleeps and I resume Windows, but I am not entirely sure. The other times it has happened while I was away and I'd come back to a freshly restarted PC.
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  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #2

    Hi adamkosis.

    Your observation is right, the BSODs are caused by some ACPI components, disk related.

    Dont let the HDD to go to sleep, at least as a test?

    Attachment 301211

    Also you need to install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack and Update Center - Microsoft Windows

    Let us know the results.
    __________________________________________________________________________________________
    Code:
    *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8004533680, fffff80000b9c518, fffffa800369fc60}

Probably caused by : atapi.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004533680, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa800369fc60, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

DRIVER_OBJECT: fffffa80044f2770

IMAGE_NAME:  atapi.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc113

MODULE_NAME: atapi

FAULTING_MODULE: fffff88000cda000 atapi

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
fffff800`00b9c4c8 fffff800`02b2ee23 : 00000000`0000009f 00000000`00000003 fffffa80`04533680 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`02acbfa6 : fffff800`00b9c630 fffff800`00b9c630 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29330
fffff800`00b9c570 fffff800`02acb326 : fffffa80`056d2c68 fffffa80`056d2c68 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`02acbe7e : 0000004c`1f0854f7 fffff800`00b9cc58 00000000`001ffa7f fffff800`02c3c268 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02acb697 : 0000000b`20ff12c4 0000000b`001ffa7f 0000000b`20ff1278 00000000`0000007f : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02ac86fa : fffff800`02c38e80 fffff800`02c46c40 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_atapi.sys

BUCKET_ID:  X64_0x9F_3_IMAGE_atapi.sys

Followup: MachineOwner
---------

0: kd> !irp fffffa800369fc60
Irp is active with 5 stacks 3 is current (= 0xfffffa800369fdc0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8004533680 00000000 fffff80002aaa8e0-fffffa8003f70730 Success Error Cancel pending
           \Driver\atapi    nt!IopUnloadSafeCompletion
            Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e1 fffffa8004c7a5c0 00000000 fffff80002aaa8e0-fffffa800644b8b0 Success Error Cancel pending
           \Driver\cdrom    nt!IopUnloadSafeCompletion
            Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8005eb8c20    

            Args: 00000000 00000000 00000000 00000000
0: kd> !devobj fffffa8004533680
Device object (fffffa8004533680) is for:
 Cannot read info offset from nt!ObpInfoMaskToOffset
 \Driver\atapi DriverObject fffffa80044f2770
Current Irp 00000000 RefCount 0 Type 00000002 Flags 00005050
DevExt fffffa80045337d0 DevObjExt fffffa8004533f90 Dope fffffa80055bfc50 DevNode fffffa800453fb10 
ExtensionFlags (0x00000800)  
                             Unknown flags 0x00000800
AttachedDevice (Upper) fffffa800453e520 \Driver\ACPI
Device queue is not busy.
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  4. adamkosis
    Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    Done as said, haven't noticed a BSOD yet. I'll mark this as solved in a day or so just to make sure. This is a pretty fresh installation so I am actually in the process of updating windows and installing SP1. Thank you for your time.
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  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #4

    Close the lid of the laptop a few times ..... then make it wake up. Does it BSOD in the same way?
      My Computer
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  7. adamkosis
    Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       New #5

    Let me finish installing these updates and I'll check it.
      My Computer
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  8. adamkosis
    Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       New #6

    Ok, it seems to be fixed. Been going for a few hours now strong. Thanks for your help!
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  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #7

    You are welcome :)

    Let us know for any further issue.
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  11. adamkosis
    Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       New #8

    still doing it, I turned off everything that has to do with putting my PC to sleep. posted an updated dump.
      My Computer
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  12. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #9

    Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
    Code:
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack and Update Center - Microsoft Windows
      My Computer
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